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  • 09 Apr 2013
  • First Look

First Look: April 9

offered by Blue Cross Blue Shield of Massachusetts, providers received a fixed-dollar budget to cover all care provided to a specific patient population, as well as incentive payments for quality. The AQC was piloted in 2009 by a handful... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

communicable virus pandemics are generally predictable since they seem to occur every decade or so, the specific nature of the COVID-19 virus—and therefore the ability to prepare a vaccine for it—could not. True advocates of Black Swan... View Details
Keywords: by James Heskett
  • 29 Mar 2022
  • Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

years. That’s a lot of war, natural disaster, and political turmoil to survive. The new book Leadership to Last: How Great Leaders Leave Legacies Behind looks at the ingredients of long-lasting businesses in South Asia, focusing View Details
Keywords: by Sean Silverthorne
  • Web

Student Research - Doctoral

research domain. Nevertheless, various bodies of literature have made important strides in understanding specific elements of... 2024 Article International Journal of Public Health Psychological Safety as an Enduring Resource amid... View Details
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

immediate ask. For example, when people feel tricked into giving, does that make them less likely to donate to that charity in the future? Both this and Christine’s question are really about better understanding the larger social impact of some of these View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 15 Sep 2022
  • Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

published this week in Science suggests that the specific types of connections job-seekers make online matter in terms of their ability to secure new positions. “Your digital network can have lasting implications on how your career... View Details
Keywords: by Michael Blanding
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

wants nothing more than to please you, but as the “you” changes, TikTok changes. To people accustomed to tools that are good for specific purposes, the way it bends to be what each user wants it to be can be confusing. Here is our sense... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 10 Jan 2013
  • Working Paper Summaries

The Novelty Paradox & Bias for Normal Science: Evidence from Randomized Medical Grant Proposal Evaluations

Keywords: by Kevin J. Boudreau, Eva C. Guinan, Karim R. Lakhani & Christoph Riedl; Health
  • May 2024 (Revised February 2025)
  • Case

Choosing the Course of Passion: Brooke Boyarsky Pratt at knownwell

By: Jon M. Jachimowicz and Alexis Lefort
Brooke Boyarsky Pratt (HBS ’13) enjoyed considerable success in her early career, quickly climbing the ranks to associate partner at McKinsey, and later becoming an executive vice president at Berkadia, a Berkshire Hathaway portfolio company. Throughout these years,... View Details
Keywords: Passion; Career; Career Planning; Purpose; Personal Development and Career; Mission and Purpose; Identity; Business Startups; Health Care and Treatment; Health Disorders; Growth and Development Strategy; Market Entry and Exit; Health Industry; United States
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  • May 2024 (Revised June 2024)
  • Case

Together for Sustainability

By: Ranjay Gulati, David Shin and Emily Tedards
This case documents the origin and development of Together for Sustainability (TfS), a chemical industry initiative dedicated to raising sustainability standards throughout the industry’s supply chains. In 2011, six Chief Procurement Officers (CPOs) from some of the... View Details
Keywords: Environmental Sustainability; Standards; Supply Chain Management; Corporate Social Responsibility and Impact; Partners and Partnerships; Nonprofit Organizations; Corporate Accountability; Chemical Industry
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  • 2016
  • Working Paper

Towards a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition

By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971), attempts to... View Details
Keywords: Competitive Advantage
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  • 06 Dec 2022
  • HBS Seminar

Elizabeth Lyons, UC San Diego

  • Fast Answer

Bloomberg: comparative returns

How can I get comparative returns in Bloomberg? To compare returns of up to six securities or indices type COMP and hit GO. In amber fields type in the full tickers (including appropriate yellow key) for specific securities or indices.... View Details
  • Web

FAQ - Alumni

honored/memorialized—or someone close to them—to inform them of your gift (without reference to the specific gift amount), so please provide relevant contact information and any other pertinent details. How do I make a gift via a... View Details
  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

domains. But we are concerned about the simple specification of stretch goals that permeates the goal setting and management by objectives literature. Q: How can goal setting go wrong? A: When people focus on a View Details
Keywords: by Sean Silverthorne
  • June 2018
  • Article

Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged

By: Clarence Lee, Elie Ofek and Thomas Steenburgh
We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
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  • 26 Oct 2021
  • Research & Ideas

What Companies Want Most in a CEO: A Good Listener

skills in executive searches reflects specific firm needs, in particular the need to coordinate more—and more complex—activities within firms,” the paper says. Managers at all levels need social skills Sadun and Fuller, along with... View Details
Keywords: by Jay Fitzgerald
  • Web

Career Re-Entry & Flexible Work - Alumni

and/or specific companies or functions. Stay current Address concerns up front about your ability to stay current in both technology and in industry trends and developments. Your up-to-date knowledge and skills not only assure potential... View Details
  • Research Summary

The Game Has Changed

By: Max H. Bazerman

Many prior books on negotiation, including books co-authored by Max Bazerman, have addressed how to create and claim value in negotiation. These ideas have proliferated in business schools, where negotiation is often the most popular course. Class participants... View Details

  • June 2014
  • Supplement

Chung and Dasgupta: Information for Jordan Ramirez

By: Ian Larkin and Karen Huang
The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance measurement, feedback, and promotion/compensation decisions. In the cases, a leading law firm must decide whether to... View Details
Keywords: Performance Appraisal; Performance Measurement; Employee Feedback; Motivation; Promotions; Human Capital; Performance Evaluation; Management Systems; Compensation and Benefits; Retention; Legal Services Industry; United States; Massachusetts
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