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Show Results For
- All HBS Web
(2,380)
- People (4)
- News (446)
- Research (1,518)
- Events (12)
- Multimedia (16)
- Faculty Publications (1,076)
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- 14 Sep 2017
- Op-Ed
Op-Ed: Google Engineer Deserved to be Fired by the CEO
Google CEO Sundar Pichai. Credit: Steven Zimmerman/Wikipedia Commons Google software engineer James Damore’s ten-page manifesto excoriating his employer for its diversity initiatives incited a major controversy in August about... View Details
Keywords: by Bill George
- September 2002 (Revised January 2013)
- Case
Siebel Systems: Organizing for the Customer
By: Robert Simons and Antonio Davila
Siebel Systems is one of the fastest growing companies in America. Tom Siebel, the company's founder, has organized the business to accommodate growth and focus on the customer. Innovative information technology systems and clear accountability prove to be essential to... View Details
Keywords: Organizational Structure; Applications and Software; Business Growth and Maturation; Information Technology; Performance Evaluation; Performance Expectations; Innovation and Management; Technological Innovation; Customer Focus and Relationships; Management Teams; Information Technology Industry; North and Central America
Simons, Robert, and Antonio Davila. "Siebel Systems: Organizing for the Customer." Harvard Business School Case 103-014, September 2002. (Revised January 2013.)
- 20 Jan 2015
- First Look
First Look: January 20
Processing up to 8,000 orders per day, the robots help make Quiet Logistics a highly efficient firm and free its workers to complete additional value-added services such as handwritten thank-you notes. The company has also developed proprietary View Details
Keywords: Sean Silverthorne
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
collaboration to access new capabilities and deliver superior levels of product differentiation? That value is harder to measure, yet firms must solve this problem or miss out on huge opportunities. Consider Microsoft, which used an Indian View Details
Keywords: by Sean Silverthorne
- 22 Nov 2016
- First Look
November 22, 2016
Care Thaddeus Fulford-Jones and Eric Weiss, founders of healthcare technology startup Radial Analytics, have been busy developing a software program designed to save hospitals money and improve patient outcomes by producing customized... View Details
Keywords: Sean Silverthorne
- 02 Oct 2007
- First Look
First Look: October 2, 2007
the use of ESO in CEO compensation. Paper not available at this time. Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract... View Details
Keywords: Martha Lagace
- 10 Apr 2007
- First Look
First Look: April 10, 2007
issues is brief and non-technical. Provides actual deferred tax information from AOL's Form 10-K, where net operating loss carry forwards result in a large deferred tax asset and the accounting for software and deferred subscriber... View Details
Keywords: Martha Lagace
- 28 Mar 2017
- First Look
First Look at New Research, March 28
packs expire have largely failed. Kadakia must decide, preserve the product or pivot to a new business model? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817002-PDF-ENG Harvard Business School Case 817-065 Delivering the Goods at Shippo Laura Behrens... View Details
Keywords: Sean Silverthorne
- 06 Oct 2014
- Research & Ideas
Why Businesses Need a Language Strategy
technology or software people are trained in. People won't flinch to make sure that their employees have the right tools and technology. Language is no different. Q: How are talent evaluation methods driven by a language strategy? Or how... View Details
Keywords: Re: Tsedal Neeley
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
more favorable coverage when spills were reported—the researchers performed a textual analysis of the newspaper stories, mining the text with software that ranks the tone of the words used in a given story. When they added up the scores,... View Details
- 10 Apr 2013
- Research & Ideas
Learning Curve: Making the Most of Outsourcing
Radiologist Some parts of the teleradiology model closely resemble outsourcing in industries like electronics, business processes, or software development. The health-care customer—typically a hospital—sees the need for a service that is... View Details
- 04 Apr 2008
- What Do You Think?
Who Owns Intellectual Property?
consumer who rips you off), same as the old boss (the corporation who ripped you off).'" So many questions, so little time and space. What do you think? Original Article Two Chinese students, entrepreneurs designing a start-up involving View Details
Keywords: by Jim Heskett
- 18 Feb 2015
- First Look
First Look: February 18
System Architecture By: Baldwin, Carliss Y., Alan MacCormack, and John Rusnak Abstract—In this paper, we describe an operational methodology for characterizing the architecture of complex technical systems and demonstrate its application to a large sample of View Details
Keywords: Sean Silverthorne
- 08 Oct 2013
- First Look
First Look: October 8
http://hbr.org/search/114007-PDF-ENG Harvard Business School Case 514-011 TaKaDu In December 2012, Amir Peleg, founder and CEO of TaKaDu, reflected on how to position his young firm for the next fiscal year and beyond. The small Israeli startup had developed an... View Details
Keywords: Sean Silverthorne
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
each year for team-building events, and the support of the latest and best communications technology. Just how large an organization can get while still being managed remotely in an effective way is a question. But Sid Sijbrandij, CEO of GitLab, an open-source View Details
Keywords: by James Heskett
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
hardware or software that filters communications or facilitates their monitoring to a government that is likely to use it for both purposes. For Yahoo and Google, among others, it gets even more complex. It is whether to: (1) comply with... View Details
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
context in which we’ll apply it, AR increases our ability to absorb and act on it. AR will become the new interface between humans and machines, say Michael E. Porter of Harvard and James E. Heppelmann, the CEO of the industrial software... View Details
Keywords: Carmen Nobel
- 02 Aug 2016
- First Look
August 2, 2016
Silicon Valley software developers and technological innovations such as autonomous vehicles, aggressive marketing strategies, and cutthroat poaching practices—all of which forced number three competitor Sidecar out by January... View Details
Keywords: Sean Silverthorne
- 13 Jul 2010
- First Look
First Look: July 13
infrastructure ITG had constructed to support clients with customized software tools and technical support had grown well beyond sustainable levels. With his management team, Gasser had developed a two-part response to the challenge: a... View Details
Keywords: Martha Lagace
- 15 Dec 2015
- First Look
December 15, 2015
GovDelivery, as the company became known, was one of the first companies to move governments into the cloud; one of the first to sell them software as a service (SaaS); and in 2007, the only one with 3 million citizens registered to use... View Details
Keywords: Carmen Nobel