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  • December 2018 (Revised February 2020)
  • Case

Fishbowl: Scaling Up

By: Leslie K. John
Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl,... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Social Media; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
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John, Leslie K. "Fishbowl: Scaling Up." Harvard Business School Case 919-013, December 2018. (Revised February 2020.) (Email mking@hbs.edu for a courtesy copy.)
  • 2015
  • Working Paper

Are CEOs Born Leaders? Lessons from Traits of a Million Individuals

By: Renée Adams, Matti Keloharju and Samuli Knüpfer
What makes a CEO? We merge data on the traits of more than one million Swedish males, measured at age 18 in a mandatory military enlistment test, with data on their service as a CEO of any Swedish company decades later. CEOs have higher cognitive and non-cognitive... View Details
Keywords: Personal Characteristics; Management Teams
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Adams, Renée, Matti Keloharju, and Samuli Knüpfer. "Are CEOs Born Leaders? Lessons from Traits of a Million Individuals." Harvard Business School Working Paper, No. 16-044, October 2015.

    The Surprising Power of Online Experiments

    In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At Bing a small headline change an employee proposed was deemed a low priority and shelved for months until one engineer decided to do a quick online controlled... View Details
    • Web

    Finance - Faculty & Research

    Small, Own Your Own Company By: Richard S. Ruback and Royce Yudkoff More Harvard Business Publishing Seminars & Conferences There are no upcoming events. More Seminars & Conferences Faculty Positions Harvard Business School seeks... View Details
    • 02 Apr 2015
    • Research & Ideas

    Digital Initiative Summit: Big Messages, Small Screens, Many Choices

    In the land of the digitally connected, the mobile device is king. The majority of digital media consumption happens on mobile devices, with smartphone and tablet activity making up 60 percent of digital screen time in the United States,... View Details
    Keywords: by Carmen Nobel; Advertising
    • September 2022
    • Background Note

    On CUE: The Quest for Optimal Customer Unit Economics

    By: Elie Ofek, Barak Libai and Eitan Muller
    Startups are often evaluated by how well they perform on unit economics, defined as the ratio of a customer’s lifetime value (LTV) to acquisition costs (CAC). A common target for unit economics, advocated by many VCs and analysts, is 3:1 (i.e., LTV/CAC=3). While there... View Details
    Keywords: Unit Economics; Business Startups; Performance Evaluation; Customer Value and Value Chain; Customer Relationship Management; Analysis
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    Ofek, Elie, Barak Libai, and Eitan Muller. "On CUE: The Quest for Optimal Customer Unit Economics." Harvard Business School Background Note 523-050, September 2022.
    • 23 Mar 2020
    • Research & Ideas

    Product Disasters Can Be Fertile Ground for Innovation

    talking with industry experts and reading the literature, Luo and Galasso found that companies had known for a long time about the potential for dose-reducing technology, but had not developed it due to lack... View Details
    Keywords: by Michael Blanding; Health; Medical Devices & Supplies
    • March 2024
    • Case

    Teamworks: Tackling a Forecasting Fumble (A)

    By: N. Louis Shipley and Stacy Straaberg
    In late March 2018, Teamworks CEO Zach Maurides learned Q1 2018 sales were at risk for a large forecasting miss. Founded in 2004, Teamworks’s software application assisted support staff in messaging, scheduling, and sharing documents with collegiate and professional... View Details
    Keywords: Acquisition; Business Growth and Maturation; Communication Strategy; Decisions; Forecasting and Prediction; Business Cycles; Technological Innovation; Sports; Growth and Development Strategy; Resource Allocation; Marketing; Sales; Business Strategy; Expansion; Sports Industry; Technology Industry; United States; North Carolina
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    Shipley, N. Louis, and Stacy Straaberg. "Teamworks: Tackling a Forecasting Fumble (A)." Harvard Business School Case 824-057, March 2024.
    • 23 Jan 2020
    • Research & Ideas

    Businesses Need a 'Catalyst' to Make CSR Practices Stick

    Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details
    Keywords: by Michael Blanding
    • 21 Nov 2017
    • First Look

    First Look at New Research and Ideas, November 21, 2017

    Interest Rate Pass-Through: Mortgage Rates, Household Consumption, and Voluntary Deleveraging By: Di Maggio, Marco, Amir Kermani, Benjamin Keys, Tomasz Piskorski, Rodney Ramcharan, Amit Seru, and Vincent Yao Abstract—Exploiting variation in the View Details
    Keywords: Sean Silverthorne
    • Profile

    Sheila Marcelo

    As a child in the Philippines, Sheila Marcelo grew up watching her parents run a variety of entrepreneurial endeavors. At age seven, when she accompanied her mother and father to the rice mill they ran, she spent her time asking the... View Details
    Keywords: Entrepreneurship; Technology; Services
    • 12 Dec 2023
    • Book

    HBS Faculty Books of 2023: Find Happiness, Fix Things, and Fail Well

    mobilize organizational change quickly, untangle digital strategy, and reflect on socially responsible leadership. Take a look back at some of the books by Harvard Business School faculty members that hit the market this year: Economic Growth Draws View Details
    Keywords: by Danielle Kost
    • 14 Feb 2022
    • Research & Ideas

    Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

    This is the third and final article of the "Leading in the Digital Era" series. Read parts one and two. Leaders who set out to reshape their companies to compete in a fast-evolving digital world often come to a daunting realization: To... View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
    • Web

    Alumni - Global

    Crossroads Aims for a Bright Future; Seattle Alumni Talk Leadership in Tech; Italy Preps for European Alumni Summit By: Margie Kelley 23 Jan 2024 HBS Alumni News A Wide Net Former tennis star and investor Navroz Udwadia (MBA 2005) sees... View Details
    • 11 Oct 2017
    • Research & Ideas

    The House Wants to Squelch Voices of ‘Small’ Shareholders. Research Shows Those Voices Matter.

    $8 billion. Proponents of the proposed rule argue that it would prevent companies from having to consider frivolous proposals from small investors who don’t have much stake in a company’s success. After all, it takes a lot of View Details
    Keywords: by Carmen Nobel
    • 17 Mar 2011
    • Research & Ideas

    Harvard Business School Faculty Comment on Crisis in Japan

    ahead for Japan's business leaders and for global companies operating in Japan. Rohit Deshpande, Sebastian S. Kresge Professor of Marketing The culture of Japan tends to be outer directed. Thus, taking care of other people becomes much... View Details
    Keywords: Re: Multiple Faculty
    • 11 Dec 2020
    • Research & Ideas

    Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

    The coronavirus pandemic is spurring job applicants to seek positions at big companies and avoid startups in what new research calls an economic “flight to safety.” Job applicants using AngelList Talent, the largest online recruitment... View Details
    Keywords: by Rachel Layne
    • 03 May 2024
    • Research & Ideas

    How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact

    in the sample adopted an average of 7.3 new web stack technologies; more than half brought on at least one new technology. In total, the study covers 251 companies that spent time in the coworking space... View Details
    Keywords: by Ben Rand
    • Research Summary

    Sustainability and Integrated Reporting

    A sustainable strategy for a company is one that enables it to create value for shareholders over the long term while contributing to a sustainable society. In doing so, it must balance the needs of different types of providers of financial capital (e.g.,... View Details

    Keywords: Sustainability; Sustainability Reporting
    • January 2008
    • Article

    Innovation Killers: How Financial Tools Destroy Your Capacity to Do New Things

    By: Clayton M. Christensen, Stephen P. Kaufman and Willy C. Shih
    Most companies aren't half as innovative as their senior executives want them to be (or as their marketing claims suggest they are). What's stifling innovation? There are plenty of usual suspects, but the authors finger three financial tools as key accomplices.... View Details
    Keywords: Investment; Innovation and Management; Growth and Development Strategy; Business and Shareholder Relations; Prejudice and Bias; Value Creation
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    Christensen, Clayton M., Stephen P. Kaufman, and Willy C. Shih. "Innovation Killers: How Financial Tools Destroy Your Capacity to Do New Things." Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008).
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