Revenue Cycle Management - Publications - Faculty & Research

01 Oct 1997
News

Meeting the Challenges of Third-World Development

Nations Operation in Somalia and was stationed in Mogadishu. A year after graduation, she accepted a six-month position as director of enterprise development in Tanzania with an international nongovernmental organization called TechnoServe. At TechnoServe, Lu worked... View Details

12 May 2009
First Look

First Look: May 12, 2009

http://www.hbs.edu/research/pdf/09-078.pdf Deep Dives: The Role of Top Management in Linking Relevant Capabilities to Core Activities Authors:Howard H. Yu and Joseph L. Bower Abstract The inability of established firms to make necessary... View Details

Keywords: Martha Lagace

21 Oct 2014
First Look

First Look: October 21

Publications October 2014 Harvard Business Review Press Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling By: Cespedes, Frank V. Abstract—There are many books that provide strategy advice and selling methodologies. But... View Details

Keywords: Sean Silverthorne

07 May 2019
News

How Sonja Hoel Perkins Saved John McAfee from an Especially Bad Deal

attending Harvard Business School, Hoel Perkins landed a job on the ground floor of the venture capital firm TA Associates in Boston. There she impressed management with her computer skills—all self-taught—and her knack for finding... View Details

11 Sep 2018
News

Bringing Government Up to Code

current events really are helping us all see that society is not working for a lot of people. And the question I get a lot is, well, should I go be a product manager at Twitter and really learn some of the skills of the trade first and... View Details

01 Apr 2000
News

Q & A: A Conversation with IRS Chief Charles Rossotti

Named the 45th Commissioner of Internal Revenue in 1997, Charles O. Rossotti (MBA '64) heads the Internal Revenue Service, which has 102,000 employees, a $7.8 billion budget, and annual View Details

Keywords: Garry Emmons

01 Jun 1997
News

New Releases

managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (Free... View Details

19 Sep 2012
Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

urgent needs of the future. Start-ups, on the other hand, are intensely focused on innovation but are also beholden to the impatience and boom-and-bust cycles of the venture capital industry. In his new book, The Architecture of... View Details

Keywords: by Carmen Nobel

01 Dec 1998
News

Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

to solve the problem - is an organization in trouble. Are there other lessons? We've awakened to the fact that in software, total quality counts. In the 1960s, we assumed that the replacement cycle would automatically filter out software... View Details

Web

Entrepreneurial Sales 102: Building the First Sales Team - Course Catalog

sales team Establish your first sales plan Manage the board’s expectations on revenue Instrument an accurate forecasting model “Superior sales and distribution by itself can create a monopoly, even with no... View Details

01 Jun 2004
News

Massport, Back on Course

outsourcing for businesses. The Massachusetts Port Authority operates Logan International Airport, two regional airports in the Boston area, the Port of Boston, and the Tobin Memorial Bridge, which connects downtown with the northern suburbs. Massport has annual View Details

Keywords: Roger Thompson; Massport; Transit and Ground Passenger Transportation; Transportation

16 Mar 2010
First Look

First Look: March 16

Managing such a firm in the era of globalization posed enormous challenges. The book covers the company's strategies and provides compelling evidence of its decision making, marketing, brand management, innovation, acquisition strategies,... View Details

Keywords: Martha Lagace

01 Feb 1997
News

Mexico on the Brink: A Conversation with Juan Enriquez-Cabot (MBA '86)

From 1988 to 1993, Juan Enriquez-Cabot was CEO of SERVIMET, a for-profit urban development entity of the Mexico City government which grew 4,000 percent during his tenure and became the city's largest revenue source after taxes. In 1993,... View Details

18 Jun 2001
Research & Ideas

Tech Investment the Wise Way

Excerpted with permission from "The Dual Edged Role of the Business Model in Leveraging Corporate Technology Investments," in Taking Technical Risks: How Innovators, Executives, and Investors Manage High Tech Risks, article ©... View Details

Keywords: by Henry Chesbrough & Richard S. Rosenbloom

Web

Launching Tech Ventures - Course Catalog

design and run as well as the organizations they build. LTV has a tactical, implementation bias rather than a strategic one. There is a modest overlap with Product Management and Entrepreneurial Sales, but LTV is solely focused on... View Details

Profile

Paris Wallace

monitors and tracks their monthly cycle and suggests the optimum time for baby-making. Its pregnancy app guides women to healthier pregnancies. In its two years of existence, this Boston-based health technology startup has helped more... View Details

November 1985 (Revised August 1997)
Case

Harnischfeger Corp.

By: Krishna G. Palepu

Presents an analysis of Harnischfeger's quality of earnings, and the investment potential of the company's stock in light of the company's turnaround strategy. View Details

Keywords: Financial Condition; Revenue; Stock Shares; Profit; Economic Growth; Financial Reporting; Growth and Development; Growth and Development Strategy; Safety; Utilities Industry

Citation

Educators

Purchase

24 Jul 2013
Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

Pundits and politicians point to the burden of pension, health, and union obligations on the cost side. True, but not it's not sufficient just to cut costs. The real game is about revenues. Municipal revenues come from economic activity,... View Details

Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto

01 Feb 1999
News

All in the Family

fact," says Davis, "more than two-thirds of all business enterprises worldwide are owned or managed by families, and 30 percent of the Fortune 500 companies are family owned or controlled." In Generation to Generation: Life View Details

Keywords: Marguerite Rigoglioso

02 Sep 2016
Op-Ed

The Twitter Election

spotty, thanks to continuing internecine rivalries within the Republican Party.Trump's comparative advantage is in social media. He used controversial tweets, sometimes incorporating personal attacks, to dominate the news cycle during the... View Details

Keywords: by John Quelch and Thales Teixeira

Publications