Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (4,751) Arrow Down
Filter Results: (4,751) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (4,751)
    • People  (15)
    • News  (1,498)
    • Research  (2,442)
    • Events  (22)
    • Multimedia  (20)
  • Faculty Publications  (1,055)

Show Results For

  • All HBS Web  (4,751)
    • People  (15)
    • News  (1,498)
    • Research  (2,442)
    • Events  (22)
    • Multimedia  (20)
  • Faculty Publications  (1,055)
← Page 70 of 4,751 Results →
  • 29 Sep 2015
  • First Look

September 29, 2015

2015 Princeton University Press How the Internet Became Commercial: Innovation, Privatization, and the Birth of a New Network By: Greenstein, Shane Abstract—In less than a decade, the Internet went from... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2016
  • First Look

September 20, 2016

marketing agency, from a product-focused business to a relationship-oriented one as clients seek deeper and more meaningful long-term partnerships. The 15-year-old company had already evolved multiple times over its history as View Details
Keywords: Sean Silverthorne
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

coordinating with others, working in teams, or being denied “star” status. These leaders know that the best uses of technology and other support systems create frontline service heroes and heroines. They use it to elevate important... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • April 2015
  • Case

Carolinas HealthCare System: Consumer Analytics

By: John A. Quelch and Margaret L. Rodriguez
In 2014, Dr. Michael Dulin, chief clinical officer for analytics and outcomes research and head of the Dickson Advanced Analytics (DA2) group at Carolinas HealthCare System (CHS), successfully unified all analytics talent and resources into one group over a three year... View Details
Keywords: Consumer Segmentation; Big Data; Management Information Systems; Hospital Management; Health Care and Treatment; Marketing; Segmentation; Analytics and Data Science; Information Management; Information Technology; Health; Health Industry; United States
Citation
Educators
Purchase
Related
Quelch, John A., and Margaret L. Rodriguez. "Carolinas HealthCare System: Consumer Analytics." Harvard Business School Case 515-060, April 2015.
  • May 2017
  • Teaching Note

Hilti Fleet Management (A) and (B)

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer
These notes are meant to accompany Hilti Fleet Management (A): Turning a Successful Business Model on Its Head (717-427) and Hilti Fleet Management (B): Towards a New Business Model (717-465).
This case explores the introduction of fleet management in the... View Details
Keywords: Hilti; Business Model Innovation; BMI; Fleet Management; Decision-making; Implementation; Power Tools Industry; Europe; Switzerland; Liechtenstein; Business Model; Restructuring; Transformation; Transition; Customer Value and Value Chain; Customer Focus and Relationships; Construction; Innovation and Invention; Leasing; Strategy; Decision Making; Growth Management; Construction Industry; Switzerland; Liechtenstein; Germany; Austria; Europe; United States; Asia; Brazil; China; Latin America; Africa; Japan; Hong Kong; France; Italy; Spain
Citation
Purchase
Related
Casadesus-Masanell, Ramon, Oliver Gassmann, and Roman Sauer. "Hilti Fleet Management (A) and (B)." Harvard Business School Teaching Note 717-507, May 2017.
  • 06 Apr 2016
  • What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

government requests to extract data from iPhones.” Apple’s product security team has also undergone changes. Again, according to the same report, the team was broken up last year and the privacy group began reporting to a View Details
Keywords: by James Heskett; Computer
  • 10 Jun 2014
  • News

The move that could save Twitter

  • 24 Sep 2019
  • Research & Ideas

Do National Security Secrets Hold Back National Innovation?

Instead of seeking patents, many inventors and firms choose to keep the details of their innovations secret, out of the public view. But what are the implications of keeping important new ideas locked away in vaults as trade secrets? Does... View Details
Keywords: by Kristen Senz
  • Web

Admissions & Financial Support - Doctoral

Admissions & Financial Support Your Journey Starts Now Application Requirements HBS admits a talented class of intellectually curious applicants from diverse backgrounds every year. We search for individuals who want to influence the... View Details
  • July–August 2016
  • Article

Beyond the Holacracy Hype: The Overwrought Claims—and Actual Promise—of the Next Generation of Self-Managed Teams

By: Ethan Bernstein, John Bunch, Niko Canner and Michael Lee
Holacracy and other forms of self-organization have been getting a lot of press. Proponents hail them as "flat" environments that foster flexibility, engagement, productivity, and efficiency. Critics say they're naive, unrealistic experiments. We argue, using evidence... View Details
Keywords: Self-Managed Organizations; Self-Managed Teams; Reliability; Adaptability; Holacracy; Organization Design; Organization Structure; Organizational Charts; Organizational Architecture; Organizational Forms; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Performance Effectiveness; Performance Productivity; Management Practices and Processes; Management Systems; Managerial Roles; Human Resources; Technology Industry; Technology Industry; Technology Industry; Technology Industry; Technology Industry; North America
Citation
Find at Harvard
Register to Read
Related
Bernstein, Ethan, John Bunch, Niko Canner, and Michael Lee. "Beyond the Holacracy Hype: The Overwrought Claims—and Actual Promise—of the Next Generation of Self-Managed Teams." Harvard Business Review 94, nos. 7-8 (July–August 2016): 38–49.
  • 04 Apr 2022
  • What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

history. Its stock, suffering the typical ups and downs of entertainment companies during the pandemic, had recovered and was at about the same price as when Chapek took over from “legendary” CEO Bob Iger two years earlier. He was aware,... View Details
Keywords: by James Heskett

    Revolutionizing Innovation: Users, Communities, and Open Innovation

    The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process that emphasizes users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation... View Details

    • 30 Nov 2016
    • Op-Ed

    Where Could More Regulation Help Small Businesses? Online Lending.

    the new president take aim at streamlining financial regulation, they should consider our six point Regulatory Action Plan, outlined in our Harvard Business School working paper released today, Small Business Lending: Innovation and View Details
    Keywords: by Karen Mills and Brayden McCarthy; Financial Services
    • 16 Sep 2002
    • Research & Ideas

    The Irrational Quest for Charismatic CEOs

    The cult of the CEO is complex and persistent—and usually not good for business, says HBS professor Rakesh Khurana. Khurana recently fielded questions from HBS Working Knowledge senior editor Martha Lagace in an e-mail interview about his... View Details
    Keywords: by Martha Lagace
    • 13 Jun 2017
    • Blog Post

    4 Things You Need to Know about the MS/MBA: Engineering Sciences Program

    Harvard Business School has offered joint degrees for many years—including those with Harvard Law School, Harvard Kennedy School, and Harvard Medical School. Harvard recently announced the launch of a new program: a joint MS/MBA:... View Details
    • 04 Dec 2019
    • Book

    Creating the Experimentation Organization

    simulation and rapid prototyping to optimize product development and R&D. “After that, I thought I was done,” he says. Since then, however, there has been a rise in new technology platforms that allows... View Details
    Keywords: by Michael Blanding
    • 20 Sep 2019
    • Research & Ideas

    Solving the Riddle of How Companies Grow Over Time

    Administration at Harvard Business School. “If you look at the academic literature, what we actually know about growth is shockingly little. It’s amazing this topic is so important to management, yet gets such little attention from... View Details
    Keywords: by Michael Blanding; Manufacturing
    • 23 Jul 2018
    • Research & Ideas

    The Open Office Revolution Has Gone Too Far

    SolStock As of this July, what do Isaac Newton, Charles Darwin, and Associate Professor Ethan Bernstein have in common? They’ve all published in Philosophical Transactions of the Royal Society B. Bernstein’s new paper, The Impact of the... View Details
    Keywords: Re: Ethan S. Bernstein
    • 25 Jul 2023
    • Research & Ideas

    Could a Business Model Help Big Pharma Save Lives and Profit?

    success. To get new pharmaceuticals to the poor in emerging markets, pharmaceutical companies must figure out a way to license the technology to foreign manufacturers while protecting their intellectual... View Details
    Keywords: by Esther Schrader; Pharmaceutical; Health
    • February 2008
    • Supplement

    EFI, Inc. (B)

    By: David B. Godes and Lauren Barley
    This is a follow-on case to EFI, Inc. (A). It reports on Dean Mills' decision to implement a new compensation approach that pays 25% of salespeople's bonus, based on their individual sales of software add-on products. He also recommends making public each salesperson's... View Details
    Keywords: Motivation and Incentives; Salesforce Management; Compensation and Benefits; Information Technology Industry
    Citation
    Purchase
    Related
    Godes, David B., and Lauren Barley. "EFI, Inc. (B)." Harvard Business School Supplement 508-045, February 2008.
    • ←
    • 70
    • 71
    • …
    • 237
    • 238
    • →
    ǁ
    Campus Map
    Harvard Business School
    Soldiers Field
    Boston, MA 02163
    →Map & Directions
    →More Contact Information
    • Make a Gift
    • Site Map
    • Jobs
    • Harvard University
    • Trademarks
    • Policies
    • Accessibility
    • Digital Accessibility
    Copyright © President & Fellows of Harvard College.