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      • October 2000 (Revised October 2000)
      • Case

      Off-Balance Sheet Leases in the Restaurant Industry

      By: Amy P. Hutton, Paul M. Healy and Jacob Cohen
      Amid mounting concern by credit agencies about off-balance sheet liabilities, an analyst for one of the leading credit-rating agencies has been asked to make a presentation about off-balance sheet liabilities, the strategic analysis behind leasing versus purchasing... View Details
      Keywords: Fair Value Accounting; Property; Leasing; Financial Statements; Capital Structure; Credit; Financial Services Industry
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      Hutton, Amy P., Paul M. Healy, and Jacob Cohen. "Off-Balance Sheet Leases in the Restaurant Industry." Harvard Business School Case 101-033, October 2000. (Revised October 2000.)
      • September 2000
      • Case

      TruckitNow.com Business Plan

      By: Myra M. Hart and Judith Marie Dror
      Presents an original business plan. Students are challenged to develop assumptions and create financial projections and statements based on business plan text. View Details
      Keywords: Business Growth and Maturation; Business Plan; Finance; Framework; Value Creation; Transportation Industry
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      Hart, Myra M., and Judith Marie Dror. "TruckitNow.com Business Plan." Harvard Business School Case 801-151, September 2000.
      • September 2000 (Revised July 2001)
      • Case

      Chapters.ca

      By: Michael J. Roberts, Rajiv Lal and Walter J. Salmon
      Describes the challenges facing the online site associated with Canada's largest bricks-and-mortar bookseller. Presents a variety of lenses for examining the economic model of the online versus traditional book-selling business, and asks students to identify the... View Details
      Keywords: Marketing Strategy; Internet and the Web; Business Model; Entrepreneurship; Product Marketing; Business Strategy; Technological Innovation; Canada
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      Roberts, Michael J., Rajiv Lal, and Walter J. Salmon. "Chapters.ca." Harvard Business School Case 801-158, September 2000. (Revised July 2001.)
      • July 2000 (Revised October 2019)
      • Exercise

      Riggs-Vericomp Negotiation (A):Confidential Information for RIGGS ENGINEERING (Seller)

      By: Michael Wheeler
      The seller (Riggs Engineering) manufactures and services recycling equipment for the computer industry. The buyer (Vericomp) uses solvents in manufacturing chips. Though set in a high-tech industry, this exercise illustrates fundamental aspects of negotiation analysis... View Details
      Keywords: Agreements and Arrangements; Negotiation Participants; Negotiation Tactics; Value Creation; Computer Industry
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      Wheeler, Michael. "Riggs-Vericomp Negotiation (A):Confidential Information for RIGGS ENGINEERING (Seller)." Harvard Business School Exercise 801-096, July 2000. (Revised October 2019.)
      • July 2000 (Revised October 2019)
      • Exercise

      Riggs-Vericomp Negotiation (B): Confidential Information for VERICOMP (Buyer)

      By: Michael Wheeler
      The seller (Riggs Engineering) manufactures and services recycling equipment for the computer industry. The buyer (Vericomp) uses solvents in manufacturing chips. Though set in a high-tech industry, this exercise illustrates fundamental aspects of negotiation analysis... View Details
      Keywords: Agreements and Arrangements; Negotiation Participants; Negotiation Tactics; Value Creation; Computer Industry
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      Wheeler, Michael. "Riggs-Vericomp Negotiation (B): Confidential Information for VERICOMP (Buyer)." Harvard Business School Exercise 801-097, July 2000. (Revised October 2019.)
      • July 2000 (Revised April 2011)
      • Case

      Greeley Hard Copy, Portable Scanner Initiative (A)

      By: Michael L. Tushman and Daniel Radov
      Hewlett-Packard's Greeley Hard Copy Division is the market leader in the production of desktop flatbed scanners for personal computers. The division has been working to develop a portable scanner product for the past five years with mixed results. The new general... View Details
      Keywords: Technological Innovation; Leading Change; Product Development; Organizational Structure; Hardware; Technology Industry
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      Tushman, Michael L., and Daniel Radov. "Greeley Hard Copy, Portable Scanner Initiative (A)." Harvard Business School Case 401-003, July 2000. (Revised April 2011.)
      • June 2000 (Revised March 2006)
      • Supplement

      Dogfight over Europe: Ryanair (C)

      By: Jan W. Rivkin
      Presents a follow-up to the (A) and (B) cases. View Details
      Keywords: Air Transportation Industry; Dublin; London
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      Rivkin, Jan W. "Dogfight over Europe: Ryanair (C)." Harvard Business School Supplement 700-117, June 2000. (Revised March 2006.)
      • June 2000 (Revised December 2000)
      • Supplement

      Microsoft Office 2000

      By: Alan D. MacCormack
      Presents interviews with Microsoft Office employees. View Details
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      MacCormack, Alan D. "Microsoft Office 2000." Harvard Business School Video Supplement 600-502, June 2000. (Revised December 2000.)
      • May 2000 (Revised August 2001)
      • Case

      Telecom Italia Takeover (A)

      By: Michael D. Watkins, James K. Sebenius and Ann Leamon
      After two months at the helm of Telecom Italia, Franco Bernabe is confronted by a hostile takeover bid from a much smaller rival. He has a few days in which to maneuver. The case describes the background of Italian telecoms and of the bid itself. Also presents the... View Details
      Keywords: Negotiation Process; Mergers and Acquisitions; Leadership Style; Telecommunications Industry; Italy
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      Watkins, Michael D., James K. Sebenius, and Ann Leamon. "Telecom Italia Takeover (A)." Harvard Business School Case 800-363, May 2000. (Revised August 2001.)
      • May 2000 (Revised January 2003)
      • Case

      Health Development Corporation

      By: Richard S. Ruback
      Health Development Corp. (HDC) owns and operates health clubs in the Greater Boston area. HDC engaged a local investment banker to explore a sale of the company. The most likely buyer views HDC's prior purchase of real estate as a negative. HDC's management is... View Details
      Keywords: Cash Flow; Property; Business Exit or Shutdown; Valuation; Value; Decisions; Health Industry; Boston
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      Ruback, Richard S. "Health Development Corporation." Harvard Business School Case 200-049, May 2000. (Revised January 2003.)
      • May 2000
      • Supplement

      GE Compilation: Jack Welch 1981-1999

      By: Christopher A. Bartlett
      Excerpts of videotaped presentations and interviews with Jack Welch in five different time periods from 1981 to 1999. Welch comments on progress on GE's strategic, organizational, and managerial transformation, and his own role in leading that change. View Details
      Keywords: Transformation; Leading Change; Managerial Roles; Organizational Change and Adaptation; Strategy
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      Bartlett, Christopher A. "GE Compilation: Jack Welch 1981-1999." Harvard Business School Video Supplement 300-511, May 2000.
      • May 2000
      • Supplement

      Old Colony Associates

      By: Linda A. Hill
      Presents performance management interviews between James Cranfield and Eugene Kearney of Old Colony Associates. View Details
      Keywords: Interpersonal Communication; Management; Performance
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      Hill, Linda A. "Old Colony Associates." Harvard Business School Video Supplement 400-507, May 2000.
      • April 2000 (Revised October 2002)
      • Background Note

      Career Strategies and Tactics in Professional Service Firms

      By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
      Presents suggestions for ensuring a good start in a professional services career. View Details
      Keywords: Personal Development and Career; Performance Expectations; Performance Effectiveness; Customization and Personalization; Practice; Valuation; Performance Evaluation; Business Startups; Competency and Skills; Learning; Talent and Talent Management; Management Skills; Consulting Industry
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      Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Career Strategies and Tactics in Professional Service Firms." Harvard Business School Background Note 800-375, April 2000. (Revised October 2002.)
      • April 2000 (Revised March 2015)
      • Case

      The First Six Months: Launching a PSF Career

      By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
      Presents two situations: 1) two graduating MBAs from Harvard Business School compare and contrast their strategies for getting off to a good start in consulting, and 2) a junior consultant has to deal with difficult feedback in his very first performance review. View Details
      Keywords: Personal Development and Career; Planning; Practice; Strategy; Performance Evaluation; Adaptation; Consulting Industry
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      Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "The First Six Months: Launching a PSF Career." Harvard Business School Case 800-373, April 2000. (Revised March 2015.)
      • April 2000
      • Case

      Professionals' Quandaries

      By: Ashish Nanda, Thomas J. DeLong and Scot H. Landry
      Presents five situations in which professionals face ethical dilemmas. View Details
      Keywords: Ethics; Personal Development and Career; Human Resources; Management Practices and Processes; Situation or Environment
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      Nanda, Ashish, Thomas J. DeLong, and Scot H. Landry. "Professionals' Quandaries." Harvard Business School Case 800-371, April 2000.
      • March 2000
      • Exercise

      Developing Products on Internet Time: A Process Design Exercise

      By: Stefan H. Thomke
      This team exercise allows students to experience some of the dynamics of developing products in the fast-paced Internet environment and was inspired by the browser war between Netscape and Microsoft. Designed to be taught in a single class session, the exercise... View Details
      Keywords: Product Development; Internet and the Web; Problems and Challenges; Risk and Uncertainty; Design; Decisions; Management Practices and Processes; Integration; Organizations; Competition
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      Thomke, Stefan H. "Developing Products on Internet Time: A Process Design Exercise." Harvard Business School Exercise 600-121, March 2000.
      • March 2000 (Revised May 2000)
      • Case

      U.S. Gas Transportation, Inc.

      By: John A. Davis, Myra M. Hart and Sharon Peyus
      Presents a career dilemma for a husband/wife owner-manager team. Nanci and Len Mackenzie have received an offer for their highly successful entrepreneurial business, U.S. Gas Transportation, Inc. The Mackenzies are concerned about what the sale might do to their... View Details
      Keywords: Entrepreneurship; Family Ownership; Family Business; Personal Development and Career; Organizational Culture; Employees; Business Exit or Shutdown; Planning; Transportation Industry
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      Davis, John A., Myra M. Hart, and Sharon Peyus. "U.S. Gas Transportation, Inc." Harvard Business School Case 800-049, March 2000. (Revised May 2000.)
      • March 2000
      • Supplement

      Charles Schwab Corporation, The: A Presentation by David Pottruck Co-CEO

      By: F. Warren McFarlan and Melissa Dailey
      David Pottruck, Co-CEO of Charles Schwab Corp., discusses the company's information technology and competitive strategy with an Executive Education (Program for Management Development) class at Harvard Business School, October 22, 1999. View Details
      Keywords: Competitive Strategy; Information Technology; Financial Services Industry
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      McFarlan, F. Warren, and Melissa Dailey. "Charles Schwab Corporation, The: A Presentation by David Pottruck Co-CEO." Harvard Business School Video Supplement 300-507, March 2000.
      • 2000
      • Book

      Merchants to Multinationals

      By: Geoffrey Jones
      This book examines the evolution of multinational trading companies from the eighteenth century to the present day. During the Industrial Revolution, British merchants established overseas branches which became major trade intermediaries, and later engaged in foreign... View Details
      Keywords: Competency and Skills; Trade; Foreign Direct Investment; Multinational Firms and Management; Corporate Governance; Growth and Development; Human Resources; Information Management; Relationships; Corporate Strategy; Africa; Asia; Latin America
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      Jones, Geoffrey. Merchants to Multinationals. Oxford: Oxford University Press, 2000. (Winner of Newcomen-Harvard Book Award Given once every three years to the best work in the field of business history published in the United States.)
      • February 2000 (Revised September 2001)
      • Case

      edocs, Inc. (A)

      By: Paul A. Gompers
      Describes the development of edocs, an Internet company aimed at revolutionizing the on-line bill presentment market. Kevin Laracey must negotiate a venture capital investment with Jonathon Guerster, an associate at Charles River Ventures. Can be used as a role-playing... View Details
      Keywords: Venture Capital; Investment; Growth and Development; Negotiation Deal; Internet; Information Technology Industry
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      Gompers, Paul A. "edocs, Inc. (A)." Harvard Business School Case 200-015, February 2000. (Revised September 2001.)
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