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  • September 2020 (Revised September 2021)
  • Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Values and Beliefs; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

learn new tricks: conventional companies can adapt to a platform world with a buy, build, or belong strategy. And 5) Platforms are a double-edge sword: abuse of power, bullying poor labor practices, and bad actors can undermine even the... View Details
Keywords: Dina Gerdeman
  • Blog

Two-Year Action Plan Update: Q+A with Terrill Drake, Chief Diversity and Inclusion Officer at Harvard Business School

helping them do their work. What are the areas that you think we've done well? We did some benchmarking work earlier this year of the top 30 MBA schools. We looked at strategies, organizational structure, and communication. We View Details
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

it a week in advance rather than a day in advance of delivery. Indeed, the data showed that customers tended to order a higher percentage of healthy items (like leafy greens) and a lower percentage of unhealthy items (like candy bars) the further in advance they placed... View Details
Keywords: by Carmen Nobel
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

Organizational Response to Environmental Demands: Opening the Black Box Authors:Magali A. Delmas and Michael W. Toffel Abstract This paper combines new and old institutionalism to explain enduring differences in View Details
Keywords: Martha Lagace
  • 01 Jun 2014
  • News

What’s Next

to a continually evolving global business landscape. Curriculum Innovations What is the unique competence of HBS, and how will you deal with the distance learning revolution that is happening? Alan B. Steiner (MBA 1965), Colorado Springs,... View Details
Keywords: HBS Campaign; Colleges, Universities, and Professional Schools; Educational Services
  • 27 Oct 2008
  • Lessons from the Classroom

Achieving Excellence in Nonprofits

if they have different organizational forms: nonprofit, for-profit, governmental) in the managerial challenges they face and in the kinds of strategies they need to pursue in creating social value, and that they are more similar to one... View Details
Keywords: by Sean Silverthorne
  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

Kanter, an authority on organizational change who advises major corporations and governments on these very issues, lays out a blueprint to help readers get a handle on work, and life, in an increasingly connected world. Here, in the first... View Details
Keywords: by Staff
  • 13 Jul 2020
  • News

The First Five Years: Meaghan Fitzgerald (MBA 2016)

necessarily have to make such granular tradeoffs, there are only so many resources and hours in the day and each choice we make for where to put those resources can have a big impact on the VR industry and consumers’ perceptions of it as it grows.” How do you use what... View Details
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
  • 02 Jul 2013
  • First Look

First Look: July 2

organization, why men believe women are more emotionally intelligent, and the challenges female directors of corporations face in interacting with their male counterparts. 2006 pub Who Lives in the C-Suite? Organizational Structure and... View Details
Keywords: Anna Secino
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

http://www.people.hbs.edu/wkerr/Bozkaya_Kerr_LaborReg&EurVC_Jan13.pdf Learning from Failure Authors:Cannon, M.D., and Amy C. Edmondson Publication:Encyclopedia of the Sciences of Learning Abstract No... View Details
Keywords: Sean Silverthorne
  • Profile

Kwame Owusu-Kesse

"The thing that has most surprised me about HBS," Kwame says, "is that it's less about career advancement than it is about personal growth. The LEAD class, for example, is designed to make you think about leadership holistically; not about what... View Details
  • 01 Mar 2015
  • News

Providing an Environment for Ideas to Grow

polarizing barrier to collaboration,” Neeley says. “But no one was looking at that, even as global organizations were rapidly moving toward making English their lingua franca.” Since joining the HBS Organizational Behavior Unit nearly... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 20 May 2014
  • First Look

First Look: May 20

the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP differences across firms and countries. This review paper discusses what... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2023
  • News

March 2023 Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Invisible Trillions: How Financial Secrecy Is Imperiling Capitalism and Democracy—and the Way to Renew Our Broken System By Raymond W. Baker (MBA 1960) Berrett-Koehler Publishers Over the last half century, capitalism has created... View Details
Keywords: Publishing Industries (except Internet); Information
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence By: Halevy, Nir, Eliran Halali, and Julian Zlatev Abstract— Brokerage and brokering are pervasive and consequential organizational... View Details
Keywords: Dina Gerdeman
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

  Publications In press Organizational Behavior and Human Decision Processes When Doing Good Is Bad in Gift-giving: Mis-predicting Appreciation of Socially-responsible Gifts By: Cavanaugh, A., F. Gino, and G.J. Fitzsimons Abstract—Gifts... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

and then carefully reviews the various issues associated with the project. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708022 Comcast New England: A Journey of Organizational Transformation Harvard... View Details
Keywords: Martha Lagace
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Both books marry a focus on performance with a look at leadership and organizational change—how to enable, support, and empower positive team and... View Details
Keywords: by Staff