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  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

cooperative, and there are deep disagreements about what is wrong and how to fix it. Provides an opportunity to analyze yields and productivity, as well as the organizational and personal challenges inherent in line-staff interaction.... View Details
Keywords: Martha Lagace
  • 01 Sep 2009
  • First Look

First Look: September 1

18, no. 3 (fall 2009): 817-844 Abstract This paper examines how organizational structure affects behavior and outcomes, studying the performance of different types of venture capital organizations. We find a... View Details
Keywords: Martha Lagace
  • 24 Jun 2008
  • First Look

First Look: June 24, 2008

into asset prices. Position and Emotion: The Significance of Georg Simmel's Structural Theories for Leadership and Organizational Behavior Authors: Rosabeth Moss Kanter and Rakesh Khurana Publication: In The... View Details
Keywords: Martha Lagace
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

chapters how entrepreneurs both inside and outside of government can tackle problems by viewing them as opportunities, trying new ideas, scaling them up, and improving public life. “I’m not saying we should take all the behaviors of... View Details
Keywords: by Martha Lagace
  • 28 May 2008
  • First Look

First Look: May 28, 2008

practice. Using evaluation data from variations of a single executive education program, we find that action-learning programs significantly enhance both individual and organizational outcomes compared to traditional executive education... View Details
Keywords: Martha Lagace
  • 06 Dec 2021
  • News

December 2021 Alumni and Faculty Books

what matters most; facing conflict, adversity, and ambiguity with decisiveness and confidence; setting uncompromising standards for behavior and performance; and selecting and developing great people. Be Where Your Feet Are: Seven... View Details
  • 19 Apr 2011
  • First Look

First Look: April 19

team to deliver a highly customized solution that absolutely requires Julia's expertise. This case presents an opportunity for students to analyze two prevailing aspects of organizational life: working in teams and working under pressure.... View Details
Keywords: Sean Silverthorne
  • July 2022
  • Teaching Note

Arçelik (A), (B): From a Dealer Network to an Omnichannel Experience

By: Ayelet Israeli, Fares Khrais and Menna Hassan
Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Electronics Industry; Retail Industry; Consumer Products Industry; Turkey
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  • 11 Feb 2014
  • First Look

First Look: February 11

http://people.hbs.edu/mluca/Papers%20on%20RIS/Land%20Reform.pdf August 2013 Psychological Science Evil Genius? How Dishonesty Can Lead to Greater Creativity By: Gino, F., and S. Wiltermuth Abstract—We propose that dishonest and creative View Details
Keywords: Sean Silverthorne
  • 01 Dec 2008
  • News

Lesson from the Fall

is unclear and the spirit of the law is open to interpretation. A close reading of the record suggests that much of Enron’s behavior fell into this penumbra. But that same record also suggests that Skilling lost his way in this shadowed... View Details
Keywords: Malcolm S. Salter; Oil and Gas Extraction; Mining; Electric Power Generation, Transmission, Distribution; Utilities
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

behavior and a more sluggish response to incentives should result. Results from an additional experiment add support to this explanation. When individuals select into earning money for a charity and thus likely place a higher value on... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2014
  • First Look

First Look: December 23

thwart its Level II opponents. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/14-091_6caacd58-20c1-4257-9be5-204972ad4b4c.pdf December 2014 International Encyclopedia of the Social & Behavioral Sciences Negotiations:... View Details
Keywords: Carmen Nobel
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

  Publications In press Organizational Behavior and Human Decision Processes When Doing Good Is Bad in Gift-giving: Mis-predicting Appreciation of Socially-responsible Gifts By: Cavanaugh, A., F. Gino, and... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

behavior shaped modern American business? A: American business history is chock full of man-of-action hero stories: Edison, Henry Ford, Walt Disney, Ray Kroc, on and on. But the man-of-action hero receded in the postwar era through the... View Details
Keywords: by Manda Salls
  • 06 Sep 2016
  • First Look

September 6, 2016

nondisclosed information, and as a consequence, senders do not always disclose their private information. However, when subjects are informed about non-disclosed information after each round, behavior slowly converges to full unraveling.... View Details
Keywords: Carmen Nobel
  • 22 Mar 2016
  • First Look

March 22, 2016

must overcome severe individual and organizational biases that prevent managers and employees from thinking deeply and analytically about their risk exposure. In this paper, we draw lessons from seven case studies about the multiple and... View Details
Keywords: Sean Silverthorne
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

identified four different approaches people used to perform necessary evils effectively, so that the task got done and the victims were treated with decency and respect.” Margolis, an associate professor of business administration in the View Details
Keywords: by Martha Lagace
  • 20 Oct 2015
  • First Look

October 20, 2015

integration affects prices, this paper provides evidence that prices can affect integration. Many theories in organizational economics and industrial organization posit that integration, while costly, increases productivity. It follows... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases the same customers make when... View Details
Keywords: Martha Lagace
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

entry is an important trait of well-functioning capital markets. Download the paper: http://www.hbs.edu/research/pdf/07-033.pdf Exploring the Duality between Product and Organizational Architectures: A Test of the Mirroring Hypothesis... View Details
Keywords: Martha Lagace