Online Consumer Reviews - Publications - Faculty & Research

01 Jun 2017
News

Streamlining the Supermarket

which represents close to $100 billion in annual consumer sales. A new report from the Grocery Manufacturers Association/Boston Consulting Group cites “click and collect” as one of the “biggest changes ever in the US retail landscape.”... View Details

Keywords: Francis Storrs

30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

Advertising Authors Pavel Kireyev, Koen Pauwels, and Sunil Gupta find that popular Web metrics do not adequately capture consumer behavior online and lead marketers to create less effective marketing... View Details

Keywords: by Staff

Web

Asia Pacific - Global Activities 2021

around the world can learn from and take to heart for years to come.” Understanding Post-Pandemic Global Supply Chains As Professor Willy Shih discusses in a Harvard Business Review webinar, because of the central role many Chinese... View Details

28 Oct 2019
Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

will not survive are the retailers that are more like a warehouse, or just physical repositories of goods. Real estate is too expensive for that purpose. The opportunity to think about online and offline as complementary channels has... View Details

Keywords: by Jen McFarland Flint; Retail

01 Feb 2000
News

The Future Is Now: 21st-Century Business Pondered at HBS Forum

much more connected, pervasive, and easy to use. Greater customization will result, and the consumer will call the shots. "Companies that return power to the consumer will be the ones that thrive," Ballmer... View Details

30 Jul 2024
News

Reddit’s Rise

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Jen Wong (MBA 2004) joined Reddit as COO in 2018, the user-generated content site wasn’t exactly a burning building...but it might have been... View Details

01 Apr 2008
First Look

First Look: April 1, 2008

Working PapersMental Accounting and Small Windfalls: Evidence from an Online Grocer Authors:Katherine L. Milkman, John Beshears, Todd Rogers, and Max H. Bazerman (revised March 2008) Abstract We study the effect of small windfalls on... View Details

Keywords: Martha Lagace

01 Oct 1999
News

Eight Among Many: Nancy J. Karch

strong retail practice, which now accounts for half of the firm's consumer business. Like most senior McKinsey partners, Karch has served on numerous internal committees, and she is particularly proud of her work in forming (and then... View Details

Keywords: Susan Young

Web

Drake Du | MBA

AI, venture capital, consumer technology Formative experience at the intersection of technology and business: At a time when political polarization seems to be the new normal, donations fuel rhetoric, and rhetoric can fuel violence. In... View Details

Career Coach

Kevin Dolan

large-scale performance improvement and as a manager and engineer. While at McKinsey, Kevin served clients across logistics, travel, retail, consumer, health care, and industrial sectors, and built on his experience with Procter & Gamble in the View Details

19 Feb 2018
Sharpening Your Skills

Amazoned: Is Any Industry Safe?

Today, Amazon participates in so many industries that it takes a small army of researchers at HBS to track them all: retailing, cloud computing, book stores, grocery stores, digital consumer products, commercial real estate,... View Details

Keywords: by Sean Silverthorne; Retail

13 May 2014
Op-Ed

The Alibaba Effect

great online giants. “Alibaba's only limits are those imposed by the speed at which these enterprises continue to grow” Still largely unknown in the West, Alibaba dominates China's Internet and logistics space with over 600 million... View Details

Keywords: by Bill Kirby & Warren McFarlan; Retail

Profile

Prita Kumar

nutritionist and certified trainer. Kumar’s father is a marketing research professor and the Kumar dinner table often felt more like a business meeting on the consumer retail sector than a family meal. The nightly discussions focused on... View Details

05 Sep 2007
First Look

First Look: September 5, 2007

Working PapersDesigning a Two-Sided Platform: When to Increase Search Costs? Authors:Andrei Hagiu and Bruno Jullien Abstract We propose a model for analyzing an intermediary's incentives to increase the search costs incurred by View Details

Keywords: Martha Lagace

01 Dec 2019
News

From Das’s Desk

bring data and analytics technologies to precision medicine today. And this is just a partial list. There’s a new HBS podcast coming soon that will focus on business challenges and opportunities in the era of climate change. And Harvard Business View Details

Keywords: podcasts; lifelong learning; alumni; Colleges, Universities, and Professional Schools; Educational Services

04 May 2020
Research & Ideas

Predictions, Prophets, and Restarting Your Business

awareness of cybersecurity issues. Combined with the ability to block ads, the growing costs of acquiring customers online, the experience of “Zoombombing,” and controls on consumer data by EU regulators and others, it’s unclear how much... View Details

Keywords: by Frank V. Cespedes

07 Apr 2015
First Look

First Look: April 7

Publications April 2015 Harvard Business Review How to Really Motivate Salespeople By: Chung, Doug J. Abstract—Much of what we believe about the best ways to compensate and motivate the sales force is based on theory and lab... View Details

Keywords: Sean Silverthorne

Web

Creating Brand Value - Course Catalog

HBS Course Catalog Creating Brand Value Course Number 1925 Assistant Professor Julian de Freitas Spring; Q3; 1.5 credits 14 Sessions Exam Career Focus: This course is designed for students who plan to create, unlock, or invest in value created through brands in the... View Details

08 Dec 2015
First Look

December 8, 2015

processes to consumers and beneficiaries to producers, generates a positive feedback loop through which value is created for both parties. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50173 forthcoming Stanford... View Details