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      Measurement and MetricsRemove Measurement and Metrics →

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      • August 1983
      • Background Note

      Balance of Payments: Accounting and Presentation

      By: David B. Yoffie
      Provides an overview of balance of payments accounting and analytical presentation of balance of payments data. Includes sample transactions to illustrate the application of the basic accounting principles and definitions of the standard balances. View Details
      Keywords: Accounting; Analytics and Data Science; Management; Standards; Mathematical Methods
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      Yoffie, David B. "Balance of Payments: Accounting and Presentation." Harvard Business School Background Note 384-005, August 1983.
      • April 1983
      • Article

      Convergence in Hilbert's Metric and Convergence in Direction

      By: Elon Kohlberg and Abraham Neyman
      Keywords: Measurement and Metrics
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      Kohlberg, Elon, and Abraham Neyman. "Convergence in Hilbert's Metric and Convergence in Direction." Journal of Mathematical Analysis and Applications 93, no. 1 (April 1983): 104 – 108.
      • January 1982 (Revised November 1982)
      • Case

      General Foods: Productivity Measurement Program

      By: Robert H. Hayes and Kim B. Clark
      Keywords: Performance Productivity; Performance Improvement; Strategy; Food and Beverage Industry
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      Hayes, Robert H., and Kim B. Clark. "General Foods: Productivity Measurement Program." Harvard Business School Case 682-072, January 1982. (Revised November 1982.)
      • 1982
      • Article

      The Contraction Mapping Approach to the Perron-Frobenius Theory: Why Hilbert's Metric?

      By: Elon Kohlberg and John W. Pratt
      Keywords: Theory; Measurement and Metrics
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      Kohlberg, Elon, and John W. Pratt. "The Contraction Mapping Approach to the Perron-Frobenius Theory: Why Hilbert's Metric?" Mathematics of Operations Research, no. 7 (1982): 198–210.
      • November 1982
      • Article

      The Social Psychology of Creativity: A Consensual Assessment Technique

      By: T. M. Amabile
      States that both the popular creativity tests, such as the Torrance Tests of Creative Thinking, and the subjective assessment techniques used in some previous creativity studies are ill-suited to social psychological studies of creativity. A consensual definition of... View Details
      Keywords: Social Psychology; Creativity; Measurement and Metrics; Research; Perception; Theory
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      Amabile, T. M. "The Social Psychology of Creativity: A Consensual Assessment Technique." Journal of Personality and Social Psychology 43, no. 5 (November 1982): 997–1013.
      • December 1981 (Revised September 1986)
      • Background Note

      Research Methods in Marketing: Survey Research

      By: Robert J. Dolan
      Presents basic issues in survey research, covering both measurement and sampling error. The intention is to consider each element of the survey process: problem statement, questionnaire design, sampling, and data analysis. View Details
      Keywords: Mathematical Methods; Surveys; Marketing
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      Dolan, Robert J. "Research Methods in Marketing: Survey Research." Harvard Business School Background Note 582-055, December 1981. (Revised September 1986.)
      • 1981
      • Article

      Organizational Performance: Recent Developments in Measurement

      By: R. M. Kanter and D. Brinkerhoff
      Keywords: Organizations; Performance; Measurement and Metrics
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      Kanter, R. M., and D. Brinkerhoff. "Organizational Performance: Recent Developments in Measurement." Annual Review of Sociology 7 (1981): 321–49.
      • 1980
      • Chapter

      Behavioral Measurement of the Relative Importance of Attribute-Related Information Cues: The Case of Cold Breakfast Cereals

      By: S. Ash, C. Duhaime and J. Quelch
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      Ash, S., C. Duhaime, and J. Quelch. "Behavioral Measurement of the Relative Importance of Attribute-Related Information Cues: The Case of Cold Breakfast Cereals." In Marketing: Towards Excellence in the Eighties, edited by V. Jones, 263–279. Montreal: Administrative Sciences Association of Canada, 1980.
      • 1980
      • Chapter

      Measuring Consumer Satisfaction and Complaint Behavior: A Study of Financial Services and Insurance

      By: J. Quelch and S. Ash
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      Quelch, J., and S. Ash. "Measuring Consumer Satisfaction and Complaint Behavior: A Study of Financial Services and Insurance." In Marketing into the Eighties, edited by H. Baker and M. Saren, 30–47. Strathclyde, Scotland: University of Strathclyde, 1980.
      • 1980
      • Chapter

      Measuring Consumer Satisfaction Through Survey Research

      By: J. Quelch and S. Ash
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      Quelch, J., and S. Ash. "Measuring Consumer Satisfaction Through Survey Research." In Controlling the Marketing Effort, edited by J. Carman and E. Langeard, G1–G9. Aix, France: Université d'Aix-Marseille, 1980.
      • 1980
      • Working Paper

      Taxation and the Ex-dividend Day Behavior of Common Stock Prices

      By: Jerry R. Green
      The behavior of stock prices around ex-dividend days has been suggested as evidence for tax-induced clientele effects and as a means to estimate the average effective tax rate faced by investors. In this paper these possibilities are examined theoretically and... View Details
      Keywords: Taxation; Stocks; Price
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      Green, Jerry R. "Taxation and the Ex-dividend Day Behavior of Common Stock Prices." NBER Working Paper Series, No. 496, July 1980.
      • 1980
      • Chapter

      Should Accounting Standards be Set inthe Public or Private Sector?

      By: Robert S. Kaplan
      Keywords: Accounting; Standards; Public Sector; Private Sector; Decision Making
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      Kaplan, Robert S. "Should Accounting Standards be Set inthe Public or Private Sector?" In Regulation and the Accounting Profession, edited by John W. Buckley and J. Fred Weston, 178–195. Belmont, CA: Wadsworth Publishing Company, 1980.
      • 1979
      • Working Paper

      The Measurement of Organizational Effectiveness, Productivity, Performance, and Success: Issues and Dilemmas in Service and Non-Profit Organizations

      By: R. M. Kanter
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      Kanter, R. M. "The Measurement of Organizational Effectiveness, Productivity, Performance, and Success: Issues and Dilemmas in Service and Non-Profit Organizations." PONPO Working Paper, No. 9, September 1979.
      • December 1978 (Revised March 1992)
      • Case

      Archdiocese of New York

      By: Stephen A. Greyser and John A. Quelch
      A print media campaign to improve attitudes toward the Catholic priesthood and to indirectly increase vocations is evaluated through a comparison of pretest and post-test data. View Details
      Keywords: Advertising Campaigns; Measurement and Metrics; Media; Public Opinion; Valuation; Media and Broadcasting Industry; New York (state, US)
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      Greyser, Stephen A., and John A. Quelch. "Archdiocese of New York." Harvard Business School Case 579-123, December 1978. (Revised March 1992.)
      • August 1978
      • Article

      Behavioral and Attitudinal Measures of the Relative Importance of Product Attributes: The Case of Cold Breakfast Cereals

      By: John A. Quelch
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      Quelch, John A. "Behavioral and Attitudinal Measures of the Relative Importance of Product Attributes: The Case of Cold Breakfast Cereals." Marketing Science Institute, Report (August 1978). (Preliminary Research Report.)
      • 1977
      • Working Paper

      Mitigating Demographic Risk Through Social Insurance

      By: Jerry R. Green
      A two-period lifetime overlapping generations growth model is used to evaluate the possibility that social insurance can effectively offset economic risks associated with uncertainty about the rate of population growth. Crude measures of the seriousness of this type of... View Details
      Keywords: Social Insurance; Econometric Models; Public Sector; Government Administration; Policy; Human Needs; Social Issues; Risk and Uncertainty
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      Green, Jerry R. "Mitigating Demographic Risk Through Social Insurance." NBER Working Paper Series, No. 215, November 1977.
      • June 1977 (Revised September 1992)
      • Case

      Sorenson Research Co. (Abridged)

      By: Steven C. Wheelwright
      Presents the issues facing a high volume, high margin (but lightweight) medical products business. The company is trying to improve its inventory control to reduce inventory investment and improve service. The present multi-site inventory system is described and major... View Details
      Keywords: Business Earnings; Investment; Volume; Service Delivery; Supply Chain; Performance Improvement; Medical Devices and Supplies Industry
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      Wheelwright, Steven C. "Sorenson Research Co. (Abridged)." Harvard Business School Case 677-257, June 1977. (Revised September 1992.)
      • 01 Apr 1977
      • Conference Presentation

      Access to Opportunity and Power: Measuring Racism/Sexism inside Organizations

      By: R. M. Kanter
      Keywords: Power and Influence; Organizational Culture; Demographics
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      Kanter, R. M. "Access to Opportunity and Power: Measuring Racism/Sexism inside Organizations." Paper presented at the Research Symposium on Social Indicators in Institutional Racism/Sexism, April 01, 1977. (Also published as "Differential Access to Opportunity and Power" in Discrimination in Organizations, edited by R. Alvarez and K.G. Lutterman, Jossey-Bass, 1979.)
      • September 1976
      • Case

      Del Norte Paper Co. (A)

      By: William A. Sahlman
      Deals with a transfer pricing problem in a complex, international situation. A broad range of issues are present in the case, or are needed for a thorough case analysis. Such issues include: relevant costs; the appropriateness of profit centers; the appropriateness of... View Details
      Keywords: International Accounting; Cost Management; Business Divisions; Profit Sharing; Profit
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      Sahlman, William A. "Del Norte Paper Co. (A)." Harvard Business School Case 177-034, September 1976.
      • July 1976
      • Article

      Effects of Externally-Imposed Deadlines on Subsequent Intrinsic Motivation

      By: T. M. Amabile, W. DeJong and M. R. Lepper
      Studied the effects of externally imposed deadlines on individuals' task performance and their subsequent interest in the task. In 1 deadline condition, 20 male undergraduates were given an explicit time limit for solving a series of initially interesting word games.... View Details
      Keywords: Motivation and Incentives; Time Management; Social Psychology; Situation or Environment
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      Amabile, T. M., W. DeJong, and M. R. Lepper. "Effects of Externally-Imposed Deadlines on Subsequent Intrinsic Motivation." Journal of Personality and Social Psychology 34, no. 1 (July 1976): 92–98.
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