Life Time Value - Publications - Faculty & Research

22 Nov 2023
News

So You Want to Join a Startup

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: At age 29, Gus Bessalel (MBA 1988) decided to leave consulting for a decidedly less glamorous life as an entrepreneur, working out of a storage room in the bowels... View Details

Research Summary

Overview

By: Iavor I. Bojinov

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details

28 Apr 2020
Blog Post

HBS African American Student Union

Student clubs are a vibrant part of student life at Harvard Business School. There are over 85 active clubs on campus, and new clubs are being created each year. Clubs encompass a wide range of student interests, and are based on... View Details

Web

Alumnae Circles - Alumni

consistent attendance at monthly Circle meetings for one year is important for building relationships and effective group dynamics. Shared commitment will give members the time and space needed to bond and become comfortable discussing a... View Details

02 Aug 2016
First Look

August 2, 2016

attention is allocated, and how that attention is allocated. Using click-stream data for thousands of U.S. households, we assess if and how attention allocation on each dimension changed between 2008 and 2013, a time of large increases in... View Details

Keywords: Sean Silverthorne

29 Mar 2022
Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

“Problems happen in family management when there are three or four brothers. All brothers may not be of equal capability and commitment.” Successful family-owned enterprises build mechanisms that over time recognize the View Details

Keywords: by Sean Silverthorne

22 Feb 2023
Blog Post

Meet the Disability Advocacy and Affinity Group (DAAG)

accommodations for all current students, prospective students, alumni, and their families. We also want to create greater awareness of these issues through community events, speaker series, listening tours, and more. Cassidy Wald (MBA 2023) - Co-President I have always... View Details

21 Jun 2024
Blog Post

What Does PRIDE Mean to You?

another, connect with employers seeking diverse talent, and drive thought leadership in key areas of business and management. Here, three current MBA students discuss their experiences as LGBTQ+ students in the PRIDE community. Henry Kline (MBA 2025) I have always... View Details

30 Nov 2009
Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

could still purchase an entire album. But consumers found more value in cherry-picking favorite tunes for much less money. Fans of Strawberry Alarm Clock, for instance, could buy the 1960s hit Incense and Peppermint while easily avoiding... View Details

Keywords: by Sean Silverthorne; Music

24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

Polman immediately wheeled into action, convincing KHC to drop its bid two days later. Then he announced seven bold moves to enhance shareholder value without compromising the company’s ambitious long-term plans. In comparison, Kraft CEO... View Details

Keywords: by Bill George; Auto; Food & Beverage

Web

Curriculum - Business & Environment

Sustainability, Innovation, Strategy, Supply Chain Management The case describes BMW's electrification and decarbonization strategy, and how the company measured carbon emissions throughout the life cycle of its vehicles and used tools... View Details

02 Apr 2001
Research & Ideas

What Makes a Good Leader?

to their sense of what is rational," he explains. "You can use pathos, appealing to their emotions, or you can make an argument based on their sense of values or ethos." Great leaders, he notes, "spend the bulk of... View Details

Keywords: by Deborah Blagg & Susan Young

06 Sep 2011
Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

innovators, problem solvers, entrepreneurs, and leaders that instead of wasting their time wondering why things are the way they are, they should simply accept their world as given” "I Moved Your Cheese is based on the idea that... View Details

Keywords: by Carmen Nobel

2023
Working Paper

The Effects of Inconsistent Work Schedules on Employee Lateness and Absenteeism

By: Caleb Kwon and Ananth Raman

Problem Definition: Employee lateness and absenteeism pose challenges for businesses, particularly in the retail industry, where punctuality is vital for optimal store operations and customer service. This paper relates employee lateness and absenteeism with... View Details

Keywords: Behavior; Employees; Human Capital; Retail Industry

Citation

SSRN

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01 Mar 2024
News

In My Humble Opinion: Role Model

geeky nerds. To counter those stereotypes, Qarnain made a point of gathering more diverse résumés for roles that didn’t explicitly require a white actor, hoping to gradually shift expected norms: “It requires an active decision to break the cycle and View Details

Keywords: Julia Hanna; acting; theater; diversity; career path; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

31 Oct 2018
What Do You Think?

What is the Function of Fear in Leadership?

up saving the life of the potential victim The trigger for achieving the desired outcome: instilling the sense of fear in the subordinate. Accordingly, can an argument be made that at times and under certain... View Details

Keywords: by James Heskett

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

Middle management used to be the place where careers stalled, but the COVID-19 pandemic has turned that notion on its head. In fact, mid-level leaders possess more agency now than at any other time in recent history. The tight job market... View Details

Keywords: by Hise Gibson and Shawnette Rochelle

Web

Online Business Strategy Course | HBS Online

This course is part of the CLIMB program and Strategy track. Introduction to Business Strategy LIMITED TIME ONLY Extra learning at no extra cost. Enroll now and unlock a GenAI Bonus Bundle featuring complimentary lessons on AI... View Details

16 Feb 2023
HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details

Keywords: by Lane Lambert; Financial Services

Web

Faculty & Researchers - Managing the Future of Work

Reset: How the Shift to Skills-Based Hiring Holds the Keys to Growing the U.S. Workforce at a Time of Talent Shortage , Report, The Burning Glass Institute, 2022. With Christina Langer, Julia Nitschke, Layla O’Kane, Matthew Sigelman, and... View Details

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