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- 22 Sep 2003
- Research & Ideas
When Protestors Knock at Your Door
making them a more influential lever in many cases than states." Also intriguing is the "passion and tenacity with which NGO members and activists pursue their interests. They dedicate (and, in certain cases, risk) their lives to alter some View Details
Keywords: by Cynthia Churchwell
- 05 Nov 2012
- Research & Ideas
What Wall Street Doesn’t Understand About International Trade
Cohen. The research team reasoned that firms would most likely export products and services to countries where they had strong informational ties—and that people with personal knowledge of those countries... View Details
Keywords: by Carmen Nobel
- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
Working Knowledge about these issues. Sean Silverthorne: The draft of your paper with Koleman Strumpf came out almost three months ago, and caused quite a stir both inside the entertainment industry and out.... View Details
- 10 Jun 2013
- Research & Ideas
How Numbers Talk to People
problem) to examine a major change in an organization's strategy or business model. It tends to be a longer story with a greater degree of analysis over time. Sometimes Eureka stories also involve other... View Details
- 27 May 2008
- Sharpening Your Skills
Sharpening Your Skills: Thinking About Global
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered Are global brands effective? How should I think about View Details
- 22 Aug 2006
- First Look
First Look: August 22, 2006
manufacturing and the Toyota Production System. Asks students to consider whether New Balance should change aspects of its operations strategy in light View Details
Keywords: Martha Lagace
- 23 Sep 2008
- First Look
First Look: September 23, 2008
Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem Authors:Robert S. Huckman and Bradley R. Staats Abstract Prior work in organizational learning has failed to find a consistent effect View Details
Keywords: Martha Lagace
- 09 Mar 2020
- Research & Ideas
Warring Algorithms Could Be Driving Up Consumer Prices
Don't Care What You Charge, What Should You Charge? Rethinking Business Strategy in the Age of AI Don't Turn Your Marketing Function Over to AI Just Yet As a consumer, do you like frequent prices changes?... View Details
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
system) and multiplies contacts through a shareholder newsletter, a toll-free number, events, and training sessions. Q: Total is French yet part of a highly visible industry that has reaped very high profits in recent years. How can 1... View Details
- 10 Jul 2000
- Research & Ideas
IT Links for Boundaryless Companies
to succeed, he said: fragmented buyers and sellers ("If people have other ways to meet, it won't work."); an inefficient existing supply chain; and, most important, knowledge of the industry... View Details
Keywords: by Kenneth Liss
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
or as major employers of graduates of professional education programs. The survey assessed their views of the future, the core skills and View Details
- 05 Nov 2024
- Research & Ideas
AI Can Help Leaders Communicate, But Can't Make Employees Listen
the machine wins. The three researchers worked with an unnamed, 800-employee technology company to construct a new game that imitated a specific human: the company’s CEO. They designed a field experiment to assess the potential for AI to assume View Details
- 01 Nov 2024
- In Practice
Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times
knowledge exchange happen frequently can significantly increase the chances of success. Being physically close to other entrepreneurs fosters social interaction, leading to View Details
- 26 Sep 2007
- Sharpening Your Skills
Sharpening Your Skills: Negotiation
strategy is an aligned combination of set-up moves that occur away from the table, deal design moves, and tactics at the table, all designed to overcome the barriers you've identified. The best response to a... View Details
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
market for any electronic product. Historically, Apple was trying to sell to its installed base of Mac users, and that base has never been large enough to amount to a hill of beans. Q: What do you think... View Details
Keywords: by Sean Silverthorne
- 01 May 2020
- In Practice
COVID-19’s Hard Lessons Might Prepare Business for Climate Change
operations and supply chain will not only better enable them to manage future pandemics, but also some of the disruptions that climate change is bringing like more intensive storms, droughts, and flooding. I also hope that this pandemic... View Details
Keywords: by Danielle Kost
- 17 Sep 2001
- Research & Ideas
Is There Help for the Big Ticket Buyer?
important buying episodes. JCR has had a significant effect on the teaching and research directions of marketing departments and on the marketing strategies of major consumer... View Details
Keywords: by Max H. Bazerman
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
assets, including customer relationships; innovative products and services; high-quality and responsive operating processes; skills and knowledge of the workforce; the information technology that supports... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 05 Dec 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Marketing
can be low growth and declining margins. The key challenge in aligning marketing activities with corporate strategy is to develop a set of metrics to be used by top executives and the board that measure the... View Details
- 15 Nov 2001
- Research & Ideas
Five Questions for Paul Gompers and Josh Lerner
HBS Working Knowledge contributor Carol Elsen conducted an e-mail interview with Paul Gompers and Josh Lerner about their new book, The Money of Invention: How Venture Capital Creates New Wealth. Elsen:... View Details