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  • 27 Feb 2006
  • Research & Ideas

Take Responsibility for Rising Stars

Many executives believe that leadership development is a job for the HR department. This may be the single biggest misconception they can have. As corporations have broken down work into manageable activities View Details
Keywords: by Jeffrey M. Cohn, Rakesh Khurana & Laura Reeves
  • 05 Jul 2004
  • What Do You Think?

Work-Life: Is Productivity in the Balance?

the level of the firm? Do they net out positively or negatively? Does it depend on the nature of the work, the nature of the job, or other factors? If so, should we be more concerned about, and make... View Details
Keywords: by James Heskett
  • 03 Jan 2018
  • Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

getting the help they need.” To that end, Simons created a free online job design optimization tool. Try it out to see if your job is offering a healthy mix of responsibility... View Details
Keywords: by Carmen Nobel
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

those on the receiving end. However, our data do suggest a high level of psychological engagement that we did not anticipate based on conventional wisdom and our reading of prior academic literature. When we... View Details
Keywords: by Martha Lagace
  • Person Page

AOM Ethno PDW 2009-2014

AOM PDW 2014: Being There/Being Them: Entry, Exit, and In-Between in Organization Ethnography

Co-Organizers: Michel Anteby, Harvard; Curtis K. Chan, Harvard; Julia DiBenigno,... View Details

  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

frustration and, often, stagnation. It's the leader's job to point managers and team members in a specific direction but to make sure it's a direction they can respond to. To effect innovation, a leader must... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • April 2025
  • Case

Thrivent: From Insurance Agents to Financial Advisors

By: Hubert Joly, Leonard A. Schlesinger and Tom Quinn
Thrivent, a midwestern financial services company with a centuries-long history rooted in Lutheranism, had reached $10 billion in revenue mostly by selling life insurance. In the 2020s, however, CEO Terry Rasmussen began a transformation process centered around the... View Details
Keywords: Change Management; Transformation; Talent and Talent Management; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Employee Relationship Management; Retention; Selection and Staffing; Job Design and Levels; Human Capital; Leading Change; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Insurance Industry; Financial Services Industry; United States; Minneapolis
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  • August 2023
  • Technical Note

Two Ways of Pursuing a Calling

By: Leslie Perlow and Hannah Weisman
Work can be a means to a financial end, a stepping stone to higher-level jobs, or a meaningful end in itself: a calling. The technical note provides an overview of two different ways people can pursue a calling: with an internal focus or external focus. View Details
Keywords: Personal Development and Career; Job Search; Job Design and Levels; Happiness; Identity; Well-being; Motivation and Incentives; Human Needs; Satisfaction; Mission and Purpose; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry
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  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

added, "Holacracy strikes me as a positive way to manage professionals, especially in flat organizations where job advancement is limited." Brooks Tanner commented, "Regardless of its level of... View Details
Keywords: by James Heskett; Retail
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

easier next week or two months from now; I do it today because I have to do it today to get my job done." Tucker experienced this in other research where she studied nurses confronted with a problem. Would they speak up View Details
Keywords: by Paul Guttry
  • October 2024
  • Supplement

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta
A video supplement to accompany "Skills-First Hiring at IBM" (case no. 422-013) View Details
Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Social Issues; Technology Industry; United States; New York (state, US)
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  • June 2024
  • Teaching Note

Skills-First Hiring at IBM

By: Boris Groysberg and Sarah Mehta
Teaching note for “Skills-First Hiring at IBM,” case no. 422-013. View Details
Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Human Capital; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Societal Protocols; Technology Industry; United States; New York (state, US)
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  • 03 Apr 2006
  • What Do You Think?

Has Globalization Reached Its Peak?

that globalization has led corporations to outsource too much of their work and, more important, their intellectual capital. This has created a worldwide level of interdependency that increasingly threatens to disrupt supply lines View Details
Keywords: by James Heskett
  • 31 Oct 2006
  • HBS Case

Governing Sumida Corporation

of corporate governance: "What's the central objective? Who are the key players? How is authority allocated? How is accountability ensured? Whatever country a company operates in, it's important to go to that deeper level to examine... View Details
Keywords: by Julia Hanna; Electronics
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

Boris Groysberg and communications professional Michael Slind discuss the power of talk as a way to recapture high levels of employee engagement and strategic alignment. This... View Details
Keywords: Re: Boris Groysberg
  • 01 Jun 2024
  • News

Case Study: Ready for an Upgrade

Illustration by Alvaro Dominguez The Los Angeles–based startup Stell was borne of a pain point almost as old as recorded history itself: paperwork. One of Stell’s cofounders, Malory McLemore (MBA 2022), had landed a job as an engineer at Airbus after earning a... View Details
Keywords: Jen McFarland Flint; Computer Systems Design and Related Services; Professional Services
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

years ago we launched a research program to develop a process that leaders could use to engage their people in an honest conversation. The "strategic fitness process" was designed in partnership with senior executives to enhance... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 04 Nov 2002
  • Research & Ideas

From Lone Star to Team Player

his or her job but does not help others. Or one asks for help and is sometimes even abrasive when asked to do something for the company that does not benefit him or her directly. The problem with these... View Details
Keywords: by Mallory Stark
  • 09 Jul 2013
  • Research & Ideas

Catching Up With Boards--Jay Lorsch

couple of decades, however, there's been growing pressure to separate the two jobs in the interest of more effective checks and balances. This comes mostly from the big state employee pension funds like... View Details
Keywords: by Jim Aisner
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

federal and state governments, and negative publicity driven by special interest groups." Shadreck Saili added, "Is a company this large manageable? 'Yes' for as long as its policies align with... View Details
Keywords: by James Heskett; Retail