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  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

here as enterprise information technologies. Because complete contracts over IT assets are not possible, relationship specificity is an important consideration; scholarship on the theory of the firm yields a... View Details
Keywords: Martha Lagace
  • April 2022
  • Teaching Note

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli and Carla Larangeira
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
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  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

in the multinational company's organizational capability. And that is where the role of the global manager is shaped. We argued that companies should not define this as an offline specialist role, but... View Details
Keywords: by Cynthia Churchwell
  • 13 May 2021
  • Blog Post

Zhalisa Clarke’s Sabbatical Story: Tech Leader Turned Healer

retreat, and to invest more time with her family. Zhalisa’s sabbatical started with an exploratory road trip from San Francisco through the southwest to Colorado. An avid rock... View Details
  • January 2008
  • Case

The Deutsche Bank (A)

By: David A. Moss
Founded in 1870 to help finance surging German exports and imports, the Deutsche Bank soon moved into domestic banking. In fact, its founders aimed to create both a commercial bank and an investment bank under one roof—that is, a "universal bank." By the end of the... View Details
Keywords: History; Investment Banking; Commercial Banking; Banking Industry; Germany
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  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

incentive plan as an insult. If a positive story isn’t wrapped around the incentive plan, Hall says, “You lose over time, because people feel like they’re being bribed.” Do: Try to measure the unmeasurable... View Details
Keywords: by Avery Forman
  • 22 Jul 2014
  • First Look

First Look: July 22

Proceedings Crime and Punishment: The Reputational Consequences of Withdrawals from Venture Capital Syndicates By: Zhelyazkov, Pavel Ivanov, and Ranjay Gulati Abstract—Traditional research has long treated reputation as View Details
Keywords: Sean Silverthorne
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • Article

Debt Maturity: Is Long-Term Debt Optimal?

By: Laura Alfaro and Fabio Kanczuk
We model and calibrate the arguments in favor and against short-term and long-term debt. These arguments broadly include: maturity premium, sustainability, and service smoothing. We use a dynamic equilibrium model with tax distortions and government... View Details
Keywords: Borrowing and Debt; Investment Return; Development Economics; Taxation; Risk and Uncertainty; Cost; Interest Rates; Developing Countries and Economies; Welfare; United States; Brazil
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  • 08 Nov 2011
  • First Look

First Look: Nov. 8

Abstract In many service industries, companies compete with each other on the basis of the waiting time their customers experience, along with other strategic instruments such as the price they charge for their service. The objective of... View Details
Keywords: Sean Silverthorne
  • 23 Mar 2010
  • First Look

First Look: March 23

individual will perceive entrepreneurial opportunities as well as increase his or her motivation to pursue those opportunities. We find that an individual is more likely to... View Details
Keywords: Martha Lagace
  • 07 Sep 2017
  • Blog Post

How One Organization Increased Their Internship Yield

signal – it can be a turn-off.” Corning, a long-established leader in material sciences and manufacturing, has stepped up its engagement with HBS interns, moving from an average of one summer intern a year to View Details
Keywords: Manufacturing
  • 28 Aug 2023
  • Research & Ideas

How Workplace Wellness Programs Can Give Employees the Energy Boost They Need

While companies may tout their wellness programs as a way of investing in their employees’ well-being, many are overly focused on reducing healthcare costs, so they tend to... View Details
Keywords: by Hise Gibson
  • 2013
  • Working Paper

Do Display Ads Influence Search?: Attribution and Dynamics in Online Advertising

By: Sunil Gupta
As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spend by referring to online metrics such as click-through rate (CTR) and cost per acquisition (CPA). However, these standard online... View Details
Keywords: Internet and the Web; Digital Marketing
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  • November 2012 (Revised December 2017)
  • Case

TerraPower

By: William A. Sahlman, Ramana Nanda, Joseph B. Lassiter III and James McQuade
John Gilleland, CEO of TerraPower, returned to his office after a lengthy meeting with potential investors. It was October 2012, and TerraPower was in the process of raising a $200M Series C round to finance the ongoing development of its next-generation nuclear... View Details
Keywords: Nuclear Power; Entrepreneurial Finance; Financing and Loans; Venture Capital; Energy Industry; United States; China; India
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  • 10 Aug 2010
  • First Look

First Look: August 10

more than twice as likely to be untrustworthy as uncertified sites. This difference remains statistically and economically significant when restricted to "complex" commercial sites. Meanwhile,... View Details
Keywords: Martha Lagace
  • 01 Dec 2009
  • Working Paper Summaries

Modeling a Paradigm Shift: From Producer Innovation to User and Open Collaborative Innovation

Keywords: by Carliss Y. Baldwin & Eric von Hippel
  • 05 Jul 2006
  • Research & Ideas

Reinventing the Dowdy Savings Bond

In the family of investment products, a U.S. savings bond might be cast as boring old Uncle Ned, snoozing away in the corner after dinner. There's nothing wrong with that—but HBS professor Peter Tufano... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 2008
  • Working Paper

Consumer Demand for Prize-Linked Savings: A Preliminary Analysis

By: P. Tufano, Nick Maynard and Jan-Emmanuel De Neve
This paper reports on a small-scale survey of the potential American demand for prize-linked savings accounts, an account that awards prizes as part of the saving product's return. In October 2006, Centra Credit Union launched a prize-linked savings pilot. As part of... View Details
Keywords: Saving; Income; Consumer Behavior; Personal Finance; Investment Return; Banks and Banking; Clarksville
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  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

telegraph varied commodity by commodity and the bulk of communications continued by sea post until the early twentieth century. London had a unique role as the international service centre for the emergent global economy, providing... View Details
Keywords: by Geoffrey Jones