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  • 27 Feb 2024
  • Cold Call Podcast

How Could Harvard Decarbonize Its Supply Chain?

Keywords: Re: Robert S. Kaplan & Shirley Lu; Green Technology
  • November 2017 (Revised September 2020)
  • Supplement

Miami's Tech Future (C): Reaching Another Miami

By: Rosabeth Moss Kanter
The effects of Miami’s startup scene have not reached many “left-behind” lower-income Black communities, which are disproportionately affected by problems such as segregation and racial discrimination, lack of transportation access, crime, education quality, government... View Details
Keywords: Technology; Change; Transformation; Progress; Scaling; Startup; Community Engagement; Community Impact; Community Relations; Future; Income Inequality; Business; Change Management; Business Startups; Information Technology; Diversity; Race; Equality and Inequality; Social Issues; Business and Community Relations; Miami; Florida
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  • September 1992
  • Case

International Airlines

A frequent flyer for a large international airline encounters typical but recurring service problems. The marketing management of the company explores the use of information technology in understanding and dealing with the issues involved. Concepts of database... View Details
Keywords: Marketing Communications; Information Technology; Customer Focus and Relationships; Air Transportation Industry
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    Feng Zhu

    Feng Zhu is the MBA Class of 1958 Professor of Business Administration at Harvard Business School, where he leads the Platform Lab within the Digital, Data, and Design Institute, co-chairs the Harvard Business Analytics Program, and serves as the course head for the... View Details

    • 16 Oct 2013
    • News

    Public Reporting, Consumerism, and Patient Empowerment

    • September 2007 (Revised February 2008)
    • Case

    Partners in Health: The PACT Project

    By: Richard M.J. Bohmer and Josh Friedman
    Partners in Health is a Boston-based, not-for-profit that provides health care to people in some of the poorest regions of the world, including Haiti, Malawi, Rwanda, and Peru. In 1998, PIH established a program (PACT) in Boston to bring care to AIDS and TB patients... View Details
    Keywords: Health Care and Treatment; Nonprofit Organizations; Non-Governmental Organizations; Developing Countries and Economies; Service Delivery; Health Industry
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    • September 2002 (Revised January 2013)
    • Case

    Siebel Systems: Organizing for the Customer

    By: Robert Simons and Antonio Davila
    Siebel Systems is one of the fastest growing companies in America. Tom Siebel, the company's founder, has organized the business to accommodate growth and focus on the customer. Innovative information technology systems and clear accountability prove to be essential to... View Details
    Keywords: Organizational Structure; Applications and Software; Business Growth and Maturation; Information Technology; Performance Evaluation; Performance Expectations; Innovation and Management; Technological Innovation; Customer Focus and Relationships; Management Teams; Information Technology Industry; North and Central America
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    • 06 Jun 2018
    • Video

    David Mou, Blavatnik Fellow 2018-2019

    • 01 Dec 2016
    • Video

    Using Data to Explore Uncharted Territories

    • 2009
    • Working Paper

    The CHAT Dataset

    By: Diego A. Comin and Bart Hobijn
    This note accompanies the Cross‐country Historical Adoption of Technology (CHAT) dataset. CHAT is an unbalanced panel dataset with information on the adoption of over 100 technologies in more than 150 countries since 1800. The data is available for download at:... View Details
    Keywords: Geographic Location; History; Technology Adoption
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    • 07 Feb 2017
    • News

    Online prices cheaper than in store? Not so fast

    • 02 May 2023
    • What Do You Think?

    How Should Artificial Intelligence Be Regulated—if at All?

    players, often with unorthodox moves. Sure, at the moment AI causes machines to do dumb things and say things that aren’t true. And yes, AI could spread damaging information even more rapidly and convincingly than social media. Some... View Details
    Keywords: by James Heskett; Information Technology; Information Technology

      Jacqueline Ng Lane

      Jackie Lane is an Assistant Professor in the Technology and Operations Management Unit at Harvard Business School and a co-Principal Investigator of the Laboratory for Innovation Science at Harvard (LISH) at the Digital Data Design Institute (D^3) at Harvard. She... View Details

      • June 2012
      • Case

      GlaxoSmithKline in Brazil: Public-Private Vaccine Partnerships

      By: Arthur A. Daemmrich and Ian McKown Cornell
      Three years into a major public-private partnership between GlaxoSmithKline and Fiocuz, Brazil's principal health institute, the company assesses technology transfer and joint research under the agreement. GSK was selling its Synflorix vaccine (against pediatric... View Details
      Keywords: Public-Private Partnerships; Business and Government Relations; Foreign Direct Investment; Health Care and Treatment; Globalized Firms and Management; Biotechnology Industry; Pharmaceutical Industry; Brazil
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      • July 2018 (Revised January 2021)
      • Case

      RunKeeper

      By: Shikhar Ghosh and Shweta Bagai
      The case examines the focus of an early stage company and how venture capital can distort a founder’s view. It encompasses issues such as financing, understanding the founders’ definition of success/failure, defining and pivoting a business model, and determining the... View Details
      Keywords: Early Stage Funding; Pivot; Entrepreneurship; Venture Capital; Business Model; Health Industry
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      • 30 May 2024
      • Research & Ideas

      Racial Bias Might Be Infecting Patient Portals. Can AI Help?

      care knowledge and technological capabilities among patients, according to Stern and her coauthor, HBS doctoral researcher Mitchell Tang. “There is more to unpack here and potentially something to remedy,” Tang says. The article, written... View Details
      Keywords: by Ben Rand; Health
      • 15 Aug 2023
      • HBS Case

      (Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

      The recent rollout of ChatGPT by OpenAI has set the world abuzz about the potential of artificial intelligence. But whatever happened to the last tech phenomenon, the “metaverse”? The once-heavily hyped future of immersive 3D technology... View Details
      Keywords: by Jay Fitzgerald; Technology; Technology; Technology
      • June 2012
      • Case

      Innovating at AT&T: Partnering to Lead the Broadband Revolution

      By: Lynda M. Applegate, Phillip Andrews and Kerry Herman
      In 2010, the U.S. retail market value for next-generation non-handset wirelessly-enabled devices was just over $1 billion. By 2011 it had grown 1,141% to $13.2 billion and was forecast to reach $24.7 billion in 2015. At the same time, user demand for data was surging... View Details
      Keywords: Innovation ＆ Entrepreneurship; Team Leadership; Emerging Technologies; Business Models; Business To Business; Corporate Vision; Growth Strategy; Corporate Culture; Innovation and Invention; Corporate Entrepreneurship; Partners and Partnerships; Leadership; Mobile and Wireless Technology; Growth and Development Strategy; Globalized Firms and Management; Business Model; Technology Industry; United States
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        Laura V. Jakli

        Laura Jakli is an Assistant Professor in the Business, Government, and the International Economy Unit at Harvard Business School.

        Her primary expertise is in comparative politics and examines how information communication technologies shape political... View Details
        • October 2004
        • Case

        DNA Traceability at Maple Leaf Foods

        By: Ray A. Goldberg, Joan McRobbie and Matthew L. Reisman
        Maple Leaf Foods is concerned about the bovine spongiform encephalopathy (Mad Cow Disease) issue in Canada and the reputation of Canadian meat products in the domestic and global markets. DNA can now trace products from sow and piglets to consumer pork products.... View Details
        Keywords: Food; Globalization; Nutrition; Performance Efficiency; Performance Improvement; Safety; Technology Adoption; Food and Beverage Industry; Canada
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