Publications

14 Nov 2019
News

Keeping Red Lobster Fresh

to do is work on is following a phased plan. And there are three phases to the plan. Phase one was fixing the fundamentals of the business, which are making sure you're operating well, making sure you got high-quality food and system.... View Details

Keywords: Food Services and Drinking Places; Food Services and Drinking Places

Dwight L. Stuart

Continuing his father’s and grandfather’s tradition of success at Carnation, Dwight Stuart helped increase company sales to well over $2 billion by 1979. During his tenure, he introduced almost 200 new products, and Carnation became one of the country’s leading pet... View Details

Keywords: Food & Tobacco

25 Feb 2020
News

In My Humble Opinion: Mr. Coffee

Friday nights while enjoying all kinds of food and beer.” Serendipity: “I met my wife, [Donna Eplett (MBA 1989)], when we were summer interns at Pepsi-Cola in New York City. We started dating our second year at HBS, and it just blossomed... View Details

Keywords: Julia Hanna

01 Sep 2009
News

From Bytes to Bites

in the food world are just several of the demands that have kept Thomas engaged in her new career. “Crisis management is the norm in the restaurant business,” she notes. “That doesn’t work for me because I was trained as an industrial... View Details

Keywords: Julia Hanna; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places

21 Jan 2021
News

New Menu

imports 90 percent of its food supply, considered the uncertainties climate change is introducing into the global food market and set a target of fulfilling 30 percent of its nutritional needs domestically... View Details

June 2010
Article

Leveraging Consumer Psychology to Make It Easier to Eat Less

By: Jason Riis

Keywords: Food

01 Oct 2001
News

Q&A: Orin Smith

A native of rural Chehalis, Washington, Orin C. Smith (MBA '67) was an EVP for Danzas, an international freight shipping company, when Starbucks CEO Howard Schultz approached him in 1990 to join the fledgling company. Schultz, Smith recalls, was "personable, creative,... View Details

Keywords: Hanna, Julia; Food and Beverage Stores; Food and Beverage Stores; Food and Beverage Stores

Daniel F. Gerber, Jr.

Gerber took over his father’s small canning business in 1917 and refashioned it into a leading producer of baby food products. When Gerber introduced strained baby food in 1928, the market was virtually... View Details

Keywords: Food & Tobacco

15 Mar 2018
Working Paper Summaries

Targeted Price Controls on Supermarket Products

Keywords: by Alberto Cavallo and Diego Aparicio; Food & Beverage

01 Sep 2012
News

First Pitch

Ario Keshani (MBA 2011) took his turn during his class’s One-Year Reunion to make a 30-second elevator pitch for souschef meals, a Maryland-based start-up that delivers ready-to-cook meals to customers’ doorsteps. Keshani was one of 20 classmates who participated in... View Details

Keywords: Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places

December 2021 (Revised June 2022)
Case

Darden Restaurants: The Nine Square Feet

By: Joshua D. Margolis and James Barnett

In June 2021, Darden Restaurants CEO Gene Lee contemplates how to position the world’s biggest full-service restaurant more than one year into the COVID-19 pandemic. View Details

Keywords: COVID-19 Pandemic; Agribusiness; Change; Decision Making; Food; Human Resources; Leadership; Operations; Strategy; Health Pandemics; Opportunities; Food and Beverage Industry; United States

March 2007
Teaching Note

Organics: Coming Center Stage? (TN)

By: James E. Austin and Reed Martin

Keywords: Food

2015
Working Paper

The Market That Wasn't: The Non-Emergence of the Online Grocery Category.

By: C. Navis, G. Fisher, Ryan Raffaelli and Mary Ann Glynn

In this paper, we examine the non-emergence of a potential new market category. In the late 1990s, the entrepreneurial firms that attempted to sell groceries online in the US attracted significant resources, made impressive technological advancements, and generated... View Details

Keywords: Emerging Markets; Failure; Food; Online Technology; Food and Beverage Industry; Food and Beverage Industry

June 2011
Teaching Note

Red Lobster (TN)

By: Jason Riis

Teaching Note for 511-052. View Details

Keywords: Markets; Research; Opportunities; Customer Satisfaction; Sales; Segmentation; Food; Food and Beverage Industry

March 2017
Case

Breakfast at the Paramount

By: Ryan W. Buell

The Paramount is a 44-seat diner on Charles Street in the Beacon Hill neighborhood of Boston. A frequent "Best of Boston" award winner, the restaurant is a perennial favorite among locals and tourists, particularly for brunch on the weekends, when lines often stretch... View Details

Keywords: Food; Management Practices and Processes; Service Delivery; Food and Beverage Industry; Food and Beverage Industry; Boston

September 1985 (Revised September 1987)
Case

H.J. Heinz Co.: Plastic Bottle Ketchup (A)

By: John A. Quelch

The Heinz Ketchup product manager must decide whether or not to launch a new plastic bottle and, if so, what marketing program and support to place behind it. View Details

Keywords: Decisions; Food; Product Launch; Innovation and Invention; Food and Beverage Industry