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  • Article

Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
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  • Article

Policy Implications of Weak Patent Rights

By: James J. Anton, Hillary Greene and Dennis Yao
Patents vary substantially in the degree of protection provided against unauthorized imitation. In this chapter we explore a range of work addressing the economic and policy implications of "weak" patents—patents that have a significant probability of being overturned... View Details
Keywords: Patents; Motivation and Incentives; Entrepreneurship; Competition; Policy; Innovation and Invention; Rights; Monopoly; Business Startups
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  • December 2006
  • Case

Southern Company's Investment in CEMIG

In the spring of 1997, Southern Company had the opportunity to acquire a significant portion of the electric utility in the Brazilian state of Minas Gerais. The shares in the utility, CEMIG, were being sold by the state government as part of a comprehensive... View Details
Keywords: Corporate Strategy; Privatization; Investment; Acquisition; Globalized Markets and Industries; Utilities Industry; Brazil
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    Graphic Packaging: Project Cowboy

    In July 2019, Graphic Packaging CEO Michael Doss was proposing a $600 million investment in a new machine to produce coated recycled board (CRB), a type of paper packaging used for consumer products (cups, cereal boxes, beverage boxes, etc.) that utilized recycled... View Details
    • 23 Oct 2000
    • Research & Ideas

    The Strategy-Focused Organization

    far short of the budget. In April 1995, McCool led a meeting at headquarters to review the first quarter's results. People entered the room trembling, as they knew that financial performance would be below expectations and that, in the... View Details
    Keywords: by Robert S. Kaplan & David P. Norton
    • 07 Apr 2023
    • Research & Ideas

    When Celebrity ‘Crypto-Influencers’ Rake in Cash, Investors Lose Big

    results don’t offer a smoking gun. Enthusiasm is inherent in the decentralized finance culture, where eager investors generally expect that market values will soar. “There's a belief that because crypto is trying to democratize investment... View Details
    Keywords: by Kristen Senz
    • 08 Jul 2011
    • Working Paper Summaries

    Delegation in Multi-Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority

    Keywords: by Kristina McElheran
    • Research Summary

    Identity Work, Itinerant Careers, and Management Education

    I investigate how and where individuals develop, revise and consolidate identity narratives that afford them some degree of self-esteem, a sense of direction and purpose, and social legitimacy, in the context of careers that feature discontinuities, mobility and... View Details

    • November 2024
    • Article

    On the Representativeness of Voter Turnout

    By: Louis Kaplow and Scott Duke Kominers
    Prominent theory research on voting analyzes a variety of models in which expected pivotality drives voters' turnout decisions and hence determines voting outcomes. It is recognized, however, that such work is at odds with Downs's paradox: in practice, many... View Details
    Keywords: Voting Behavior; Voting Turnout; Paradox Of Voting; Pivotality; Elections; Model; Theory; Governance Transparency; Government; Democracy; Turnout; Voting; Governance; Government and Politics; Public Sector; Political Elections
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    • March – April 2009
    • Article

    Market Research and Innovation Strategy in a Duopoly

    By: Dominique Lauga and Elie Ofek
    We model a duopoly in which ex-ante identical firms must decide where to direct their innovation efforts. The firms face market uncertainty about consumers' preferences for innovation on two product attributes and technology uncertainty about the success of their R&D... View Details
    Keywords: Profit; Innovation and Management; Demand and Consumers; Duopoly and Oligopoly; Research and Development; Competitive Strategy
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    • 16 May 2023
    • In Practice

    After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

    Entrepreneurship Jeffrey Bussgang: Expect R&D investment to be curtailed The SVB collapse had a profound impact on the startup ecosystem. SVB has been a trusted and beloved partner to startup founders and VCs for 40 years. My firm,... View Details
    Keywords: by Avery Forman; Technology; Financial Services
    • 01 Jan 2015
    • Working Paper Summaries

    Lobbying Behavior of Governmental Entities: Evidence from Public Pension Accounting Rules

    Keywords: by Abigail M. Allen & Reining Petacchi
    • 2024
    • Report

    The Eco-Digital EraTM: The Dual Transition to a Sustainable and Digital Economy

    By: Suraj Srinivasan, Andy Feinstein, Amol Khadikar, Jiani Zhang, Noémie Lauer, Hiral Shah, Sally Epstein, Jerome Buvat and Vaishnavee Ananth
    Since the proliferation of smartphones and social media in the late 2000s, digital has captured an increasingly large portion of the economy. In this Capgemini Research Institute report, The Eco-Digital EraTM: The dual transition to a sustainable and... View Details
    Keywords: Technology Adoption; Digital Transformation; Environmental Sustainability; Trends
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      Waze Connected Citizens Program

      Di-Ann Eisnor, Director of Growth at Waze, founded the company’s Connected Citizens Program (CCP), a data-sharing partnership that provided officials with traffic incident and congestion data in exchange for data on anticipated road closures, re-routing, etc.... View Details
      • December 2024
      • Case

      Enerjisa Üretim: The Digital Era of Electricity Generation

      By: Prithwiraj Choudhury and Sadika El Hariri
      Launched in 2017, Enerjisa Üretim was one of Türkiye’s largest private sector electricity companies. In its early days, the company faced some financial and operational troubles. When İhsan Erbil Bayçöl, the current CEO of Enerjisa Üretim, joined the business in 2018,... View Details
      Keywords: Turkey
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      • Web

      Business Fundamentals Course - CORe | HBS Online

      time per week on the program. Although we have smoothed out the workload as evenly as possible, you should expect that some weeks will require more work than others. What is the difference between the undergraduate credit and noncredit... View Details
      • 13 Mar 2023
      • Research & Ideas

      What Would It Take to Unlock Microfinance's Full Potential?

      that all showed the same surprisingly lukewarm message about the impact of microfinance on livelihoods. Natalia Rigol: People expected to see shifts in household income, business growth, and consumption, but across the board these... View Details
      Keywords: by Jen McFarland Flint; Financial Services
      • 19 Apr 2016
      • First Look

      April 19, 2016

      employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not getting the return they expect on their investment in training and education. By investing in training... View Details
      Keywords: Sean Silverthorne
      • 16 Jun 2020
      • Research & Ideas

      Your Customers Have Changed. Here's How to Engage Them Again.

      engage them? How should firms adjust? What is clear in the COVID-deaccession is that this change in customer behavior is pushing firms into a new “directional reality.” Firms need to adapt to shifting customer wants by engaging a more customer-centric philosophy.... View Details
      Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
      • 01 Mar 2024
      • News

      In My Humble Opinion: Role Model

      One of four daughters of Pakistani immigrants, Salma Qarnain (MBA 2002) grew up in the midwestern “I” states of Iowa, Illinois, and Indiana before attending Stanford University. “It was my first experience feeling happy and comfortable in a place that had diversity,”... View Details
      Keywords: Julia Hanna; acting; theater; diversity; career path; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment