Publications

August 2015 (Revised May 2017)
Case

TSG Hoffenheim: Football in the Age of Analytics

By: Feng Zhu, Karim R. Lakhani, Sascha L. Schmidt and Kerry Herman

In 2015, Dietmar Hopp, owner of Germany's Bundesliga football team TSG Hoffenheim and co-founder of the global enterprise software company SAP, was considering how to ensure long-term sustainability and competitiveness for TSG Hoffenheim. While historically a small... View Details

Keywords: Information Technology; Measurement and Metrics; Sports; Sports Industry

Educators

Article

Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination

By: Corinne Bendersky and Kathleen L. McGinn

Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon being studied and how it relates to the environment in which it occurs-affect the dissemination of knowledge from subfields to the broader field of study. Micro-process research... View Details

Keywords: Framework; Knowledge Dissemination; Research; Organizations; Negotiation; Information Publishing

12 Feb 2018
Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

the service process rather than the line they’re waiting in. “Showing customers the work that’s being done to serve them can cause them to mind waiting less and value the service more,” he says. In virtual environments such as call... View Details

Keywords: by Michael Blanding; Retail; Service

Web

Community | Social Enterprise | Harvard Business School

drive change and impact in the education sector. The club hosts a series of events including panel discussions, fireside chats, career/learning treks, alumni networking sessions, and cross-school social mixers. Energy & Environment Club... View Details

Web

Hiring at HBS: How Summer Interns Make an Impact at Bridges Fund Management - Recruiting

make a positive impact on the world, one exciting path forward is investing in mission-centered businesses. Areas like healthcare, education, energy, and the environment attract innovative and entrepreneurial minds, and just like the team... View Details

Profile

Thomaz Galvao

public and private resources. Ultimately, our training model may be online, in-person, or a hybrid of the two. We hope to understand how to customize the idea for own country.” If the testing is successful, Thomaz would like to pursue the venture (currently unnamed)... View Details

March 2023 (Revised April 2024)
Case

Allianz Türkiye: Adapting to Climate Change

By: John D. Macomber and Fares Khrais

Allianz Turkey is a property casualty insurance company operating in a region experiencing increasing losses from natural catastrophe events related to climate change, for example hail, wildfire, and flooding. There are also substantial other natural catastrophe... View Details

Keywords: Insurance And Reinsurance; Natural Disasters; Turkey; Insurance; Climate Change; Analytics and Data Science; Insurance Industry; Financial Services Industry; Turkey

Educators

September 2013
Article

Great Leaders Who Make the Mix Work

By: Boris Groysberg and Katherine Connolly

Business leaders send a powerful message when they make a commitment to diversity that goes beyond rhetoric. But what motivates them to do so, and how do they actually create inclusive cultures? To find out, the authors interviewed 24 CEOs whose firms were known for... View Details

Keywords: Leadership Development; Working Conditions; Leading Change; Management Practices and Processes; Organizational Culture; Diversity; Gender

2008
Working Paper

Open to Negotiation: Phenomenological Assumptions and Knowledge Dissemination

By: Corinne Bendersky and Kathleen L. McGinn

Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon being studied and how it relates to the environment in which it occurs-affect the dissemination of knowledge from subfields to the broader field of study. Micro-process research... View Details

Keywords: Citations; Knowledge Dissemination; Negotiation; Research

Read Now

From the editor team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that... View Details

26 May 2023
Blog Post

Bringing Space Tech Back to Earth

dive line, get stuck under the ice. It’s a low-visibility environment and really bad to go into without knowing if there’s something down there to look for.” Sweeney’s upcoming job will bring together all her interests in a way that none... View Details

27 Jun 2017
First Look

First Look at New Research and Ideas, June 27

2017 New York: Oxford University Press Profits and Sustainability: A History of Green Entrepreneurship By: Jones, G. Abstract—This book explores whether profits and environmental sustainability are compatible through the lens of a global history of green... View Details

Keywords: Sean Silverthorne

27 Jan 2009
First Look

First Look: January 27, 2009

Working PapersWhen Does Domestic Saving Matter for Economic Growth? Authors:Philippe Aghion, Diego Comin, Peter Howitt, and Isabel Tecu Abstract Can a country grow faster by saving more? We address this question both theoretically and empirically. In our theoretical... View Details

Keywords: Martha Lagace

Article

Psychological Safety and Near Miss Events in Radiation Oncology

By: Palak Kundu, Olivia Jung, Kathy Rose, Chonlawan Khaothiemsang, Nzhde Agazaryan, Amy C. Edmondson, Michael L. Steinberg and Ann C. Raldow

Background: Near miss events, defined as harm averted due to chance, are learning opportunities in radiation oncology. Psychological safety is a feature of a learning environment characterized by interpersonal risk taking. We examine the effects of near miss type and... View Details

Read Now

02 Jan 2024
Cold Call Podcast

Should Businesses Take a Stand on Societal Issues?

Keywords: Re: Hubert Joly

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

17 Jan 2018
Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

an environment where they’re doing their best work, your firm is not going to succeed.” The research found that as compensation at a firm moved closer to the expected levels based on economic factors, firm performance increased. Pay... View Details

Keywords: by Dina Gerdeman

05 Mar 2008
Working Paper Summaries

Board of Directors’ Responsiveness to Shareholders: Evidence from Shareholder Proposals

Keywords: by Yonca Ertimur, Fabrizio Ferri & Stephen R. Stubben

2018
Book

Business and the Natural Environment: A Research Overview

By: Andrew J. Hoffman and Susse Georg

The fields of corporate environmentalism, green business and corporate sustainability have grown significantly over the past twenty-five years, such that the academic research domains of business decision-making, accounting, organizational behaviour, and the protection... View Details

Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Environmental Regulation; Research