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Show Results For
- All HBS Web
(2,031)
- People (1)
- News (341)
- Research (1,496)
- Events (3)
- Multimedia (5)
- Faculty Publications (659)
- 10 Jul 2017
- Op-Ed
Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos
Now, the evidence is quickly posted to social media for the world to critique—potentially blown out of proportion. “If a customer feels strongly enough to make a recording and perhaps tell friends, that’s a problem a smart retailer would... View Details
- 02 Oct 2019
- What Do You Think?
What Grade Would You Give Walmart CEO Doug McMillon?
of resources, incentive compensation, or investments in socially motivated initiatives? He asks how a CEO avoids addressing the needs of one stakeholder too much or too little for too long? Others have suggested that the new statement... View Details
- 18 Jun 2012
- Research & Ideas
Better by the Bunch: Evaluating Job Candidates in Groups
Protection Act of 2006, which mandated in part that employees be automatically enrolled in a pension plan upon hiring and must choose to opt out rather than opt in—Bohnet, Bazerman, and van Geen decided to apply the theory to evaluation... View Details
Keywords: by Maggie Starvish
- 23 Apr 2020
- Research & Ideas
This Crisis Loan Program Preserved Jobs—and Made Money
after an event passes, according to recent research based on a survey examining French firms with fewer than 250 employees during the global financial crisis last decade. Conducted over a seven-year period starting in 2008, the research... View Details
- 18 Apr 2023
- Blog Post
HBS Students and Alumni Fostering a Supportive Community
business and sparked his interest in leveraging it to address social issues, which ultimately led him to HBS. Alexxis Isaac (MBA 2020) Mbanusi, who now works for Guild Education, a tech platform that helps employers reskill their View Details
- 24 Apr 2014
- News
Building a better India through business and philanthropy
the Piramal Group into one of India’s largest conglomerates and the country’s third-largest pharmaceutical company. “We have transformed ourselves from an India-centric business to a global business,” says Piramal. “Today, the majority of our View Details
- August 2020
- Article
Workplace Knowledge Flows
By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton
We conducted a field experiment in a sales firm to test whether improving knowledge flows between coworkers affects productivity. Our design allows us to compare different management practices and to isolate whether frictions to knowledge transmission primarily reside... View Details
Keywords: Knowledge Sharing; Interpersonal Communication; Employees; Performance Productivity; Sales; Motivation and Incentives
Sandvik, Jason, Richard Saouma, Nathan Seegert, and Christopher Stanton. "Workplace Knowledge Flows." Quarterly Journal of Economics 135, no. 3 (August 2020): 1635–1680.
- June 2014
- Case
Making Progress at IDEO
By: Teresa M. Amabile and Katrina Flanagan
This case focuses on different types of client relationships at IDEO, the value of these relationships for IDEO and clients, and the implications for IDEO designers' everyday experience of work. As new types of client work have shifted away from the more classic design... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Employees; Customer Focus and Relationships; Service Industry
Amabile, Teresa M., and Katrina Flanagan. "Making Progress at IDEO." Harvard Business School Case 814-123, June 2014.
- December 1998 (Revised May 1999)
- Case
Specialty Medical Chemicals
By: Richard G. Hamermesh and Lucinda Doran
A new general manager is supposed to rekindle growth. Seven months later, he questions the abilities of his direct reports. An organizational psychologist is brought in to assess his people. The general manager now has to decide who to keep and how to structure his... View Details
Keywords: Decisions; Employees; Leadership Development; Management Teams; Organizational Structure; Cognition and Thinking
Hamermesh, Richard G., and Lucinda Doran. "Specialty Medical Chemicals." Harvard Business School Case 399-094, December 1998. (Revised May 1999.)
- Web
Video Clips & Discussion Questions - Creating Emerging Markets
created a bureaucratic gridlock. Sir Fazle Hasan Abed Sir Fazle Hasan Abed Founder of BRAC, explains how he was approached by politicians in Bangladesh asking him to influence the votes of employees and how he refused to do so. Questions... View Details
- 01 Sep 2010
- News
The Natural World
TERCEK: A tight strategic focus. Courtesy The Nature Conservancy Two years ago, Mark Tercek (MBA ’84) left his job at Goldman Sachs to become head of The Nature Conservancy (TNC), the habitat-preserving organization that has some 3,700 View Details
- 19 Sep 2018
- Sharpening Your Skills
Say Again? Uncommon Advice for Common Business Problems
showed, adopting radical simplicity can be the best approach to team creativity. Perhaps the best way to bolster innovation in employees is to draw a curtain around them, literally. It could well be that the best career decision you ever... View Details
Keywords: by Sean Silverthorne
- 2018
- Chapter
Work and Workplace
By: Kai Ruggeri, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz and A. V. Whillans
Work is a major part of many lives. While individual experiences with work will differ—from how long we work to what jobs we have and to what extent we enjoy them—almost everyone is affected by employment, whether they have a job or not. Decades of research in the... View Details
Keywords: Workplace; Behavioral Insights; Retirement Savings; Working Conditions; Employees; Performance; Happiness; Health; Job Search; Change
Ruggeri, Kai, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz, and A. V. Whillans. "Work and Workplace." Chap. 9 in Behavioral Insights for Public Policy: Concepts and Cases, edited by Kai Ruggeri, 156–173. New York: Routledge, 2018.
- January 2025
- Supplement
Go Mobile: Aligning District Managers and Store Teams (B)
By: Tatiana Sandino and Samuel Grad
In January 2025, Modi reflects on the past decade of Go Mobile and looks ahead to new growth strategies. View Details
- 02 Feb 2007
- What Do You Think?
Is There Too Little “Know Why” In Business?
personal, employee-centric terms . There are no purposeful organizations—only purposeful people." Bern Lefson commented, "The 'why' is important but how that is defined varies by employee ." As usual, many more questions... View Details
Keywords: by Jim Heskett
- Person Page
Read excerpts from DENIAL
The Edifice Complex: Denial at Sears
Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)
From Denial: Why Business... View Details
- April 2017
- Teaching Plan
An Intern's Dilemma (A) and (B)
By: Sandra J. Sucher
Teaching Plan for HBS Nos. 316-128 and 316-129. View Details
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
Work cultures will be stressed anyway, as the continuing COVID-19 pandemic uncertainty puts people on edge. Employee loyalty has waned and resistance grown. Leaders could suffer empathy fatigue and become less understanding, but leaders... View Details
Keywords: by HBS News
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
to illegally hack into the phones of select individuals. That these hackers seem not to be News of the World employees illustrates the Russian nesting doll model, which contains the seeds of moral hazard, since it allows for the... View Details
- 17 Feb 2015
- HBS Case
HBS Cases: The Battle for San Francisco
revitalize the downtown area using generous tax incentives. This effort has led to a 40 percent increase in tech companies with offices in the city from 2010 to 2013. "They have been trying to balance the encouragement of technology companies and View Details