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  • Web

Global Business Course | HBS Online

32 Hours Download full syllabus 6-8 hrs Module 1 Macroeconomic and Political Analysis Interpret data on countries’ macroeconomic and political performance. Highlights Inflation Introduction to the Macroeconomic View Middle-Income Countries Show Hide View Details
  • Web

Research - Behavioral Finance & Financial Stability

Hanson , Jeremy C. Stein & Adi Sunderam JULY 2020 The authors provide a framework for understanding how the detailed structure of financial intermediation impacts foreign exchange rates. They develop a model in which specialized bond... View Details
  • 26 Oct 2022
  • Research & Ideas

How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)

suggests that the effect translates to an average of $10,000 over an average six-year-career influencer. “If consumers aren’t perceiving social influencers as trustworthy and authentic, much of their marketing effort might not lead to a desired outcome.” Zhang and HBS... View Details
Keywords: by Kara Baskin; Technology; Media & Broadcasting
  • Web

Strategy Execution Online Course | HBS Online

Articulating Business Strategy with the Four Ps Show Hide Details Concepts Making Tough Choices: Course Introduction Balancing Innovation and Control, Part I Balancing Innovation and Control, Part II Managing Other Organizational Tensions... View Details
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

Nineteen years ago, Harvard Business School professor Linda A. Hill wrote the first edition of her book Becoming a Manager, detailing the experiences of several first-year supervisors who were making the daunting transition from star... View Details
Keywords: by Carmen Nobel
  • Web

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting

session to meet students and share details about the program. After applications close in February, students are selected to move through the interview process, which includes a behavioral interview and an industry knowledge interview.... View Details
  • February 2008 (Revised May 2008)
  • Case

Lincoln Financial Group (A)

Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
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  • 26 Apr 2019
  • HBS Seminar

Maryaline Catillon, Harvard University

  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

shares the details with others in today’s super-connected consumer world. “We forget that the things that really stick, the things people talk about years later, are not the average experiences, but the outliers on the other end of the... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • Web

General Management Curriculum - Faculty & Research

Continent (also listed under Business, Government & the International Economy) Hakeem I. Belo-Osagie Spring 2025 Q3Q4 3.0 Doctoral Programs Faculty from the General Management unit work with students across several doctoral programs. View Details
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

need a variety of methods, including participant observation and detailed field research, to appreciate these phenomena. No single method would be useful. Some of the tools and methods used in microsociology or even the humanities, such... View Details
Keywords: by Martha Lagace; Education
  • Blog

Eight Steps to Board Success for Female Executives

meetings, preparation, and committee work. Sitting on a board is not just a once-a-quarter obligation, so make sure to understand how the committee structure works, how many meetings take place between board meetings, etc. When conversations are moving in the right... View Details
  • Web

Logging In - Research Computing Services

"Resize remote screen" and click "Done" twice. For more details about configuring your display you may refer to the NoMachine documentation . The Grid runs the Gnome desktop and includes "Tweak Tool", a configuration utility for... View Details
  • Web

Globalization - Faculty & Research

U.S. firms by analyzing detailed data on patent applications and on the operations of the foreign affiliates of U.S. multinational firms. The results indicate that increases in the share of a firm's innovation performed by inventors of a... View Details
  • 2018
  • Chapter

The Trust Imperative

By: Richard Edelman, Stephen A. Greyser, E. Bruce Harrison and Tom Martin
CHAPTER SUMMARY: Successful relationships depend on trust—trust between spouses, trust between parent and child, trust between enterprises and their stakeholders. This chapter focuses on the factors that build trust in organizations, as well as the forces that can... View Details
Keywords: Trust; Business and Stakeholder Relations; Communication
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  • September 2008 (Revised October 2008)
  • Supplement

Shareholder Activists at Friendly Ice Cream (A2)

By: V.G. Narayanan, Fabrizio Ferri and James Weber
The A1 and A2 versions of the “Shareholder Activists at Friendly Ice Cream (A)” split the original A case into two parts. The A1 case ends as activists Sardar Biglari and Phil Cooley prepare to meet with CEO Don Smith at Friendly's headquarters in September 2006. The... View Details
Keywords: Investment Activism; Business and Shareholder Relations; Governing and Advisory Boards; Conflict and Resolution; Lawsuits and Litigation; Business or Company Management; Food and Beverage Industry; United States
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  • 2007
  • Report

Competitiveness at the Crossroads: Choosing the Future Direction of the Russian Economy

By: Michael E. Porter and Christian H.M. Ketels
The report synthesizes, interprets, and draws implications about Russia's economic progress, applying the Porter competitiveness framework. It is part of a Strategic Audit of the Russian Federation, a broader set of research activities coordinated by CSR to provide a... View Details
Keywords: Macroeconomics; Microeconomics; Globalized Economies and Regions; Policy; Business and Government Relations; Competitive Strategy; Competitive Advantage; Russia
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  • Web

Research Design - Impact Investments

Research Design Research Design The Project on Impact Investments uses multi-method research to build insight that is both expansive in its focus and detailed in its analysis. We combine the study of the larger universe of impact... View Details
  • Web

Running a Program/Submitting a Job - Research Computing Services

tools on the HBSGrid for detailed information on default software, software modules, and instructions on installing software on the HBSGrid. Working With Wrapper (Default Submission) Scripts One can take advantage of using default... View Details
  • 07 Jan 2019
  • Research & Ideas

The Better Way to Forecast the Future

Real-Time Data and Machine Learning, that puts many of these principles into practice. That paper, coauthored with Xiaojia Guo and Bert De Reyck of the University College London School of Management, details a project with Heathrow... View Details
Keywords: by Roberta Holland; Air Transportation; Transportation