Administrative and Support Services - Publications - Faculty & Research

07 Aug 2012
First Look

First Look: August 7

that does not center on public destruction of value, a notion that managers reject in surveys. Supportive new tests involve nominal levels and changes of dividends per share, announcement effects, View Details

Keywords: Sean Silverthorne

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

Beer, the School's Cahners-Rabb Professor of Business Administration and an expert on organizational behavior. "Quite simply, without a sense of purpose, we become alienated from our work View Details

Keywords: by Marguerite Rigoglioso

15 Jun 2020
Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

crucial role in helping to combat Ebola in Liberia. Founded in 2007 to serve the most remote of Liberia’s 15 counties grappling with the HIV/AIDS crisis, Last Mile Health recruits, trains and supports... View Details

Keywords: by Rachel Layne; Health

03 Jan 2017
Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

good.’” To learn more, see Rituals Alleviate Grieving for Lovers, Loved Ones, and Lotteries. And if you have resolved not to obsess over resolutions this year, behavioral science View Details

Keywords: by Carmen Nobel

12 Jan 2015
Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

enforcement according to his measure of employment intensity, presenting his findings in the 2014 paper Government Preferences and SEC Enforcement. The data supported Heese's hypothesis. Companies in the top... View Details

Keywords: by Michael Blanding

19 Mar 2006
Research & Ideas

Unlocking Your Investment Capital

Many companies can double or even triple their capacity to invest in strategic assets and competencies by properly managing their "risk balance sheet," argues Harvard Business School professor Robert C. Merton. In a provocative... View Details

Keywords: by Ann Cullen; Financial Services

28 Feb 2005
Research & Ideas

How to Harness Auction Fever

Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from View Details

Keywords: by Manda Salls; Web Services; Web Services

22 Jan 2014
Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

the older worker is shown to the door," said Harvard Business School Associate Professor William R. Kerr, who recently cowrote a working paper called Skilled Immigration and the Employment Structures of US Firms with Sari Pekkala Kerr of... View Details

Keywords: by Dina Gerdeman; Financial Services; Financial Services

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

management services provided by an affiliate network. (Most merchants use affiliate networks to manage the technical infrastructure of the program, but not necessarily the administrative duties.) There are... View Details

Keywords: by Kim Girard; Advertising; Publishing

19 Nov 2007
Lessons from the Classroom

Teaching The Moral Leader

was publisher of the Washington Post during the Watergate investigation. Coming hard upon the heels of her decision to brave the wrath of the Nixon administration and publish a series of articles based on... View Details

Keywords: by Sarah Jane Gilbert; Education

06 Jan 2021
Research & Ideas

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

“People think, ‘It would be wonderful if every morning I went for a run at 7 a.m. and then was showered and ready to work at 8 a.m.,’” says John Beshears, the Terrie F. and... View Details

Keywords: by Danielle Kost

04 Mar 2013
Lessons from the Classroom

Lessons from Running GM’s OnStar

OnStar as president and CEO for 14 years. A major subsidiary of General Motors, OnStar provides in-vehicle security, navigation, remote diagnostic, and emergency services to... View Details

Keywords: by Carmen Nobel; Auto

26 Nov 2001
Research & Ideas

Manager or Mentor? Why You Must Be Both

HBS professor David A. Thomas hates the word "mentor." In his opinion, it's as empty a buzzword as "coach." In fact, when Thomas spoke to an audience of around 100 administrative managers at Harvard University... View Details

Keywords: by Martha Lagace

01 Feb 2000
Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

later you have to generate sufficient profit to support market expectations. The problem is, if top management pushes too hard for profit and doesn't have the right controls in place, employees may start to... View Details

Keywords: Re: Robert Simons

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

By the end of the second spin-off regime, Xerox's position in the copier market had begun to improve. While its share of the market would never return to 80 percent levels, Xerox was able to regain more than ten market share points, beating back the Japanese View Details

Keywords: by Henry Chesbrough

05 Aug 2002
What Do You Think?

Is Platform Leadership Old Hat or the Wave of the Future?

resources.—James Heskett C. J. Cullinane adds to this list of questions: Are "open" platforms, such as that for the IBM PC, more supportive of innovation than "closed" platforms, such as Apple's Mac? View Details

Keywords: by James Heskett

23 May 2019
Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

career in venture capital private equity to launch a global movement that has brought together governments with service providers and has attracted private investment to pay for a variety of social programs.... View Details

Keywords: by Dina Gerdeman; Green Technology

11 Mar 2001
Research & Ideas

Evolving for Success [Part Two]

age: dot-coms, dot-com enablers, and wanna-dots. That's kind of a joke, because many of the pure dot-coms are dead. The dot-com enablers, which are the technology and service... View Details

Keywords: by Staff

22 Aug 2011
Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

participants were given a situation involving a global context (strategizing about the future of a foreign wire service and advertising at an international sports competition). When asked to brainstorm in a... View Details