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- Faculty Publications (243)
Design
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- November 2007 (Revised March 2009)
- Case
Allston: Brand vs. Architecture
By: Andre F. Perold, Arthur I Segel and Christopher M. Gordon
Harvard President Lawrence Summers had presided over the final interviews of world-renowned architects being considered for the science complex planned for Harvard's expanded campus in Allston. The selection process had absorbed nine months in 2005 and amplified the... View Details
Keywords: Decision Choices and Conditions; Brands and Branding; Design; Urban Development; Selection and Staffing; Construction Industry; Boston
Perold, Andre F., Arthur I Segel, and Christopher M. Gordon. "Allston: Brand vs. Architecture." Harvard Business School Case 208-079, November 2007. (Revised March 2009.)
- 16 Oct 2007
- Conference Presentation
Design Theory and Methods
- fall 2007
- Article
Store Manager Incentive Design and Retail Performance: An Exploratory Investigation
By: Nicole DeHoratius and Ananth Raman
DeHoratius, Nicole, and Ananth Raman. "Store Manager Incentive Design and Retail Performance: An Exploratory Investigation." Manufacturing & Service Operations Management 9, no. 4 (fall 2007).
- 27 Jan 2007
- Lecture
Making Money from Design Architecture
- 2006
- Chapter
Modularity in the Design of Complex Engineering Systems
By: Carliss Y. Baldwin and Kim B. Clark
Baldwin, Carliss Y., and Kim B. Clark. "Modularity in the Design of Complex Engineering Systems." In Complex Engineered Systems: Science Meets Technology, edited by Ali Minai, Dan Braha, and Yaneer Bar Yam. New England Complex Systems Institute Series on Complexity. NY: Springer, 2006.
- 2006
- Chapter
Between 'Knowledge' and 'the Economy': Notes on the Scientific Study of Designs
By: Carliss Y. Baldwin and Kim B. Clark
Baldwin, Carliss Y., and Kim B. Clark. "Between 'Knowledge' and 'the Economy': Notes on the Scientific Study of Designs." In Advancing Knowledge and the Knowledge Economy, edited by B. Kahin and D. Foray. Cambridge, MA: MIT Press, 2006.
- July 2006
- Article
Exploring the Structure of Complex Software Designs: An Empirical Study of Open Source and Proprietary Code
By: Alan MacCormack, John Rusnak and Carliss Y. Baldwin
MacCormack, Alan, John Rusnak, and Carliss Y. Baldwin. "Exploring the Structure of Complex Software Designs: An Empirical Study of Open Source and Proprietary Code." Management Science 52, no. 7 (July 2006).
- July 2006
- Article
The Architecture of Participation: Does Code Architecture Mitigate Free Riding in the Open Source Development Model?
By: Carliss Y. Baldwin and Kim B. Clark
Baldwin, Carliss Y., and Kim B. Clark. "The Architecture of Participation: Does Code Architecture Mitigate Free Riding in the Open Source Development Model?" Management Science 52, no. 7 (July 2006).
- April 2006
- Background Note
Managing Innovation in an Uncertain World: Module 1: Innovation and Uncertainty
Describes the first module of a Harvard Business School 30-session elective course called Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome these challenges. The... View Details
Keywords: Design; Curriculum and Courses; Innovation and Management; Projects; Opportunities; Perspective
MacCormack, Alan D. "Managing Innovation in an Uncertain World: Module 1: Innovation and Uncertainty." Harvard Business School Background Note 606-125, April 2006.
- April 2006
- Background Note
Informing Service Management with Customer Data
By: Frances X. Frei and Dennis Campbell
Taught as the third module in a Harvard Business School course on Managing Service Operations. Explores the role of data analysis in ongoing service management. Describes how to realize the maximum amount of value from analyses and use this information in... View Details
Keywords: Decision Making; Design; Analytics and Data Science; Service Operations; Mathematical Methods; Value
Frei, Frances X., and Dennis Campbell. "Informing Service Management with Customer Data." Harvard Business School Background Note 606-097, April 2006.
- April 2006
- Background Note
Designing Sustainable Service Models
By: Frances X. Frei
Taught as the second module in a Harvard Business School course on Managing Service Operations. Addresses the challenge of designing service models that effectively incorporate a customer operating role, as well as how to align operations to deliver value to both the... View Details
Keywords: Business Model; Customers; Design; Managerial Roles; Consumer Behavior; Service Operations; Power and Influence; Value
Frei, Frances X. "Designing Sustainable Service Models." Harvard Business School Background Note 606-031, April 2006.
- April 2006
- Article
Negotiation Design for Large, Multistakeholder Projects
Sebenius, James K. "Negotiation Design for Large, Multistakeholder Projects." Negotiation 9, no. 4 (April 2006): 4–6.
- March 2006
- Background Note
HBS CORE Seminar -- Designing an MBA Elective Course
Describes some of the key elements in designing and developing a case-based MBA elective. Uses five Harvard Business School courses to illustrate key points. View Details
Keywords: Design
Wheelwright, Steven C. "HBS CORE Seminar -- Designing an MBA Elective Course." Harvard Business School Background Note 606-110, March 2006.
- November 2005
- Case
Playgrounds and Performance: Results Management at KaBOOM! (A)
By: Herman B. Leonard, Marc J. Epstein and Laura Winig
KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that will enable the organization to expand its impact substantially. The board of directors and management are trying... View Details
Keywords: Governing and Advisory Boards; Growth and Development Strategy; Social Enterprise; Performance Evaluation; Management Systems; Design; Construction Industry
Leonard, Herman B., Marc J. Epstein, and Laura Winig. "Playgrounds and Performance: Results Management at KaBOOM! (A)." Harvard Business School Case 306-031, November 2005.
- September 2005 (Revised June 2012)
- Case
New Songdo City
By: Arthur I Segel, Brandon Blaser, Gerardo Garza, Albert Kim, John Richard and Andrew Murphy
The government of South Korea has chosen John Hynes and Gale International to construct New Songdo City. This is an entirely new city, about the size of Boston, between the new Incheon airport and the capital of Seoul. The proposed city is the government's attempt to... View Details
Keywords: Buildings and Facilities; Urban Development; Construction; Design; Climate Change; South Korea
Segel, Arthur I., Brandon Blaser, Gerardo Garza, Albert Kim, John Richard, and Andrew Murphy. "New Songdo City." Harvard Business School Case 206-019, September 2005. (Revised June 2012.)
- July 2005
- Teaching Note
Utah Symphony and Utah Opera: A Merger Proposal (TN)
By: Thomas J. DeLong
Teaching Note to (9-404-116). View Details
- July – August 2005
- Article
Designing High-Performance Jobs
By: Robert Simons
Simons, Robert. "Designing High-Performance Jobs." Harvard Business Review 83, nos. 7/8 (July–August 2005).
- 2005
- Book
Levers of Organization Design: How Managers Use Accountability Systems for Greater Performance and Commitment
By: R. Simons
Simons, R. Levers of Organization Design: How Managers Use Accountability Systems for Greater Performance and Commitment. Boston: Harvard Business School Press, 2005.