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  • 16 Jul 2018
  • Research & Ideas

Kids of Working Moms Grow into Happy Adults

who are employed, and they have more egalitarian gender attitudes about women and men in the workplace as well,” McGinn says. “So having an employed mom affects the choices these sons are making.” Employed moms strongly shape their... View Details
Keywords: by Dina Gerdeman
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

Bowman, Steve LaValle, Vikas Mittal, Das Narayandas, Girish Ramani, and Rajan Varadarajan Periodical:Journal of Service Research 9, no. 2 (November 2006): 184-194 Abstract Conceptually, customer relationship management (CRM) has been... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

group rituals in the workplace and reviewing past research, Norton and his coauthors determined that group rituals have three core elements: physical, communal, and psychological. “Rituals have a physical element—some specific words or... View Details
Keywords: by Kristen Senz
  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

involves attempts to educate others about the positive qualities of your identity group, advocate on behalf of members of your identity group, and incorporate your background and identity-related experiences into your workplace... View Details
Keywords: by Mallory Stark
  • 14 Apr 2015
  • First Look

First Look: April 14

  Publications April 2015 Routledge Strong Brands, Strong Relationships By: Fournier, Susan, Michael Breazeale, and Jill Avery Abstract—From the editorial team of the groundbreaking Consumer-Brand Relationships: Theory and Practice comes... View Details
Keywords: Sean Silverthorne
  • 2023
  • Working Paper

Rapport in Organizations: Evidence from Fast Food

By: Achyuta Adhvaryu, Parker Howell, Anant Nyshadham and Jorge Tamayo
Common identity often provides a foundation for workplace rapport. Though gender is perhaps the most frequently studied dimension of identity among workers, little is known about how gender match between managers and their workers might affect team performance. Using... View Details
Keywords: Management; Relationships; Gender; Labor and Management Relations; Organizational Change and Adaptation; Employees; Food and Beverage Industry; Colombia
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  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

2018 Individual Creativity in the Workplace An Integrated Model of Dynamic Problem Solving within Organizational Constraints By: Cromwell, Johnathan R., Teresa M. Amabile, and Jean-François Harvey Abstract—Rapid technological change,... View Details
Keywords: Dina Gerdeman
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

as much attention." Since feeling seen and heard is important, extroverts who seem to focus on themselves may lose credibility with colleagues, the findings suggest. The research has ramifications for workplace relationships, especially... View Details
Keywords: by Pamela Reynolds
  • 22 Aug 2016
  • Research & Ideas

Master the One-on-One Meeting

who makes time for their team members—especially those who are also leaders—is less likely to suffer poor team performance because of ambiguity and mistrust. Each 1:1 is an opportunity to clarify the goals of the organization, your performance expectations and build a... View Details
Keywords: by Julia B. Austin
  • Web

Organizational Behavior - Faculty & Research

supporting employees in their individual quests for progress while also meeting the organization’s needs, managers can create employee experiences that are mutually beneficial and sustaining. Keywords: Retention ; Recruitment ; Talent and Talent Management ; Employee... View Details
  • 28 Jan 2019
  • Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

gift cards for pulling off impressive projects, or even just by saying “thank you” for a job well done. “Cash matters in people’s lives, but it’s not all that matters,” says Whillans, who researches what makes people happy. “What really matters in the View Details
Keywords: by Dina Gerdeman
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

demonstrating full understanding and competent threat management.” Several respondents saw the relationship between fear and leadership as ever more complex. David Wittenberg associated fear with management but not leadership. In his... View Details
Keywords: by James Heskett
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

rapid growth from its Austin, Texas, home across the country. Managers operated stores like autonomous fiefdoms, able to tailor offerings based on customer preferences for fresh, local produce. Employees—also known as team members—built View Details
Keywords: by Michael Blanding; Food & Beverage
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

experienced in the field that provoked many important questions. Could Philips improve its offerings by conceptualizing patient journeys through a health continuum? Could it forge new relationships with customers to create more value over... View Details
Keywords: Dina Gerdeman
  • Web

Research - Managing the Future of Work

Entrepreneurship By: William R. Kerr and Martin Mandorff We study the relationship between ethnicity, occupational choice, and entrepreneurship. Immigrant groups in the United States cluster in specific business sectors. For example,... View Details
  • 18 Jun 2024
  • Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

Coffman says. “These personal relationships may be important for increasing inclusion and reducing discrimination.” How to create a more inclusive workplace Managers can take steps to help all individuals,... View Details
Keywords: by Michael Blanding
  • 15 May 2015
  • Research & Ideas

Kids Benefit From Having a Working Mom

workplace is becoming more and more critical as we have two-wage-earning families," McGinn says. "We tend to talk more about inequality in the workplace, and yet the inequality in the home is really stuck." Click Here In developed... View Details
Keywords: by Carmen Nobel
  • 01 Sep 2023
  • News

Solving for Z

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • Web

Policies, Rules & Guidelines | About

management of real or perceived conflicts relating to Conflict of Interest, Relationships with Third Parties / Gift Policy, & Conflict of Commitment. Demonstration Policy Harvard Business School endorses the principles embodied in the... View Details