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  • May 2001 (Revised July 2001)
  • Case

Wipro Technologies (B)

By: Lynn S. Paine, Carin-Isabel Knoop and Suma Raju
Supplements the (A) case. View Details
Keywords: Information Technology Industry; India
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Paine, Lynn S., Carin-Isabel Knoop, and Suma Raju. "Wipro Technologies (B)." Harvard Business School Case 301-095, May 2001. (Revised July 2001.)
  • February 2001 (Revised May 2001)
  • Case

Wipro Technologies (A)

By: Lynn S. Paine, Carin-Isabel Knoop and Suma Raju
The new general manager of Wipro's software services division has been brought on board from General Electric to develop the division into a leading provider of software services to the world's largest corporations. A native of India who received management training in... View Details
Keywords: Business or Company Management; Cross-Cultural and Cross-Border Issues; Transformation; Change Management; Human Resources; Software; Information Technology Industry; India
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Paine, Lynn S., Carin-Isabel Knoop, and Suma Raju. "Wipro Technologies (A)." Harvard Business School Case 301-043, February 2001. (Revised May 2001.)
  • August 2012 (Revised August 2013)
  • Background Note

Competency-Destroying Technology Transitions: Why the Transition to Digital Is Particularly Challenging

By: Willy Shih
Some technology transitions are exceedingly difficult for incumbent firms to execute. The bankruptcy filing by the Eastman Kodak Company highlighted the difficulty companies faced when their core business transitioned from an analog to a digital world. Kodak's business... View Details
Keywords: Technology Transitions; Competency-destroying; Digital; Analog; Digital Transition; Modular; Modularity; Technological Change; Radical Innovation; Incremental Innovation; Architectural Innovation; Modular Innovation; Sustaining Innovation; Competency-enhancing; Noise Propagation; Perfect Copying; Digital Music; Digital Media; Consumer Electronics; Kodak; Sony; Panasonic; Disruptive Innovation; Technology Adoption; Transition; Change Management; Consumer Products Industry; United States
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Shih, Willy. "Competency-Destroying Technology Transitions: Why the Transition to Digital Is Particularly Challenging." Harvard Business School Background Note 613-024, August 2012. (Revised August 2013.)
  • April 1980
  • Case

Townsend Technology Co.

By: Wickham Skinner and David Rikert
Keywords: Technology Industry
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Skinner, Wickham, and David Rikert. "Townsend Technology Co." Harvard Business School Case 680-140, April 1980.
  • November 1974 (Revised May 1994)
  • Case

Science Technology Co.

By: Thomas R. Piper
The president of a medium-sized electronics company is evaluating the financial forecasts and proposed financing program submitted by the chief financial officer. The forecasts are prepared in constant dollars, on which basis the proposed financing plan seems... View Details
Keywords: Currency; Financial Strategy; Forecasting and Prediction; Inflation and Deflation; Risk and Uncertainty; Outcome or Result; Technology Industry; Technology Industry
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Piper, Thomas R. "Science Technology Co." Harvard Business School Case 275-058, November 1974. (Revised May 1994.)
  • Research Summary

Strategy and Technology

By: David B. Yoffie

Professor Yoffie’s research examines different aspects of strategy and technology. His most recent research has focused on three areas. The first research topic looks at the dynamics of cooperation and competition among “complements.” In a number of articles and... View Details

  • February 1989 (Revised November 1991)
  • Case

Science Technology Co.--1985

By: Thomas R. Piper
The CEO of a U.S. electronics firm is assessing the financial forecasts and the financing plan prepared by the chief financial officer. Given the cyclicality of the industry and the volatility of the firm's performance, the CEO is unsure as to the usefulness of... View Details
Keywords: Risk and Uncertainty; Change Management; Industry Growth; Forecasting and Prediction; Financial Strategy; Volatility; Electronics Industry
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Piper, Thomas R. "Science Technology Co.--1985." Harvard Business School Case 289-040, February 1989. (Revised November 1991.)
  • Research Summary

Teaching Information Technology

Upton is also developing a tutorial and a case-based module for the MBA program, as well as external audiences. The objective of this work is to develop materials that provide general managers with sufficient knowledge of Information Systems to be effective in the... View Details
  • May 2017
  • Supplement

ATH Technologies (E)

By: Robert Simons and Jennifer Packard
Supplements the (A) case. Designed as an in-class handout. View Details
Keywords: Strategy And Execution; Management Control Systems; Balancing Innovation And Control; Health Industry
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Simons, Robert, and Jennifer Packard. "ATH Technologies (E)." Harvard Business School Supplement 117-017, May 2017.
  • 2003
  • Case

Corning Microarray Technologies

By: Vijay Govindarajan, Chris Trimble and Gautam Bellur
In mid-2000, the scientific community reached a momentous milestone—the complete mapping of the human genome. Researchers in the field of genomics were anxious to dig into a tremendous array of newly possible scientific inquiries, and needed efficient experimental... View Details
Keywords: Expansion; Genetics; Manufacturing Industry; Industrial Products Industry
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Govindarajan, Vijay, Chris Trimble, and Gautam Bellur. "Corning Microarray Technologies." 2003. (Case No. 2-0020.)
  • February 1983 (Revised December 1984)
  • Background Note

Strategic Information Technology

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Parsons, Gregory L. "Strategic Information Technology." Harvard Business School Background Note 183-121, February 1983. (Revised December 1984.)
  • July 2000 (Revised February 2001)
  • Case

alphaWorks: IBM's Technology Talent Agents

AlphaWorks has catalyzed IBM researchers and offered them a new path to take technology to market. With success, though, comes new organizational challenges. Should John Wolpert extend alphaWorks to all IBM labs, refocus, or shut down its operations? View Details
Keywords: Technology; Organizational Change and Adaptation; Research and Development
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Chesbrough, Henry W., and Jason D Loia. "alphaWorks: IBM's Technology Talent Agents." Harvard Business School Case 601-001, July 2000. (Revised February 2001.)
  • October 2003 (Revised February 2004)
  • Case

Dividend Policy at Linear Technology

By: Malcolm P. Baker and Alison Berkley Wagonfeld
In 1992, Linear Technology, a designer and manufacturer of analog semiconductors, initiated a dividend. The firm increased its dividend by approximately $0.01 per share each year thereafter. In fiscal year 2002, Linear experienced its first significant drop in sales... View Details
Keywords: Financial Strategy; Investment Return; Financial Condition; Taxation; Initial Public Offering; Financial Management; Semiconductor Industry
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Baker, Malcolm P., and Alison Berkley Wagonfeld. "Dividend Policy at Linear Technology." Harvard Business School Case 204-066, October 2003. (Revised February 2004.)
  • January 2017 (Revised September 2017)
  • Case

Sales Razor Technologies

By: Paul Gompers and Noam Wasserman
Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders, and outsourcing system development work. View Details
Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry
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Gompers, Paul, and Noam Wasserman. "Sales Razor Technologies." Harvard Business School Case 217-040, January 2017. (Revised September 2017.)
  • July 2007 (Revised October 2007)
  • Teaching Note

Akamai Technologies (TN)

By: Thomas R. Eisenmann
Keywords: Technology Industry
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Eisenmann, Thomas R. "Akamai Technologies (TN)." Harvard Business School Teaching Note 808-024, July 2007. (Revised October 2007.)
  • October 2000
  • Case

Framework Technologies Corp.

By: G. Felda Hardymon, Ann Leamon, Ashesh Shah and David Waller
Dan Slavin, CEO of Framework Technologies, is contemplating a complete restart for his company to erase the impact of its shift in product and business strategy since inception. This case describes the issues he must consider, which include the impact of such a change... View Details
Keywords: Restructuring; Innovation and Invention; Cost vs Benefits; Venture Capital; Technology Industry
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Hardymon, G. Felda, Ann Leamon, Ashesh Shah, and David Waller. "Framework Technologies Corp." Harvard Business School Case 801-227, October 2000.
  • February 1999 (Revised November 1999)
  • Case

Cimetrics Technology (A2)

By: Lynn S. Paine and Hal Hogan
Supplements the (A1) case. View Details
Keywords: Information Technology Industry; Russia; Canada; United States
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Paine, Lynn S., and Hal Hogan. "Cimetrics Technology (A2)." Harvard Business School Case 399-109, February 1999. (Revised November 1999.)
  • May 2023
  • Article

Where Sales Technology (Really) Helps

By: Frank V. Cespedes
Interest in Sales Enablement (SE), the catch-all term for attempts to increase sales productivity with AI and other technologies, is driven by multiple factors. One is the declining costs of the tools. Also, selling is now data-hungry work and not just in tech sectors.... View Details
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Cespedes, Frank V. "Where Sales Technology (Really) Helps." Top Sales Magazine (May 2023), 26–27.
  • October 2006
  • Case

Lean at Wipro Technologies

Wipro Technologies, a rapidly growing software services firm based in India, decided to use principles from the Toyota Production System (also known as lean) to fundamentally change their operating model. Looks at why Wipro chose to use lean and how they went about... View Details
Keywords: Organizational Change and Adaptation; Competitive Advantage; Applications and Software; Operations; Information Technology Industry; India
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Upton, David M., and Bradley R. Staats. "Lean at Wipro Technologies." Harvard Business School Case 607-032, October 2006.
  • May 2006 (Revised June 2006)
  • Teaching Note

RightNow Technologies (TN)

By: Michael J. Roberts and William A. Sahlman
Teaching Note to (805-032). View Details
Keywords: Technology Industry
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Roberts, Michael J., and William A. Sahlman. "RightNow Technologies (TN)." Harvard Business School Teaching Note 806-189, May 2006. (Revised June 2006.)
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