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Show Results For
- All HBS Web
(378)
- People (2)
- News (143)
- Research (142)
- Multimedia (6)
- Faculty Publications (60)
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- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
that there are a lot of heroic people in service organizations who feel compelled to be the best at everything. That's particularly evident in mission-driven and health care organizations, where managers feel a moral obligation to at... View Details
- 10 Oct 2007
- First Look
First Look: First Look: October 10
announcement, served as a credible commitment to the government's privatization agenda. Download the paper from SSRN ($5): http://papers.nber.org/papers/w13427 Mental Accounting and Small Windfalls: Evidence from an Online Grocer... View Details
Keywords: Martha Lagace
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
as their mental well-being—a forthcoming article in American Psychologist examines current organizational psychology research to help business leaders manage COVID-related fallout in the workplace and develop solutions to ease the stress... View Details
Keywords: by Dina Gerdeman
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
because it sends a message to other managers about the importance of assuming an ownership mentality toward the business and its customers. Flash forward to the recent disclosure by the leadership of Wells Fargo that it fired 5,300 of its... View Details
Keywords: by James Heskett
- 27 Apr 2009
- Research & Ideas
Building Businesses in Turbulent Times
services. In health care, nursing services, community social services, mental health services, and home health-care services are on the rise. One executive recently told me... View Details
Keywords: by Staff
- 08 Sep 2015
- First Look
September 8, 2015
(CTE)—a neurodegenerative disease that had a strong influence on a person's mental and physical health—most likely as a result of repetitive hits sustained during their football careers and that may have contributed to their deaths. Over... View Details
Keywords: Carmen Nobel
- 05 Aug 2014
- First Look
First Look: August 5
independent predictor of mental and physical health-such as decreased depression and doctor's visits-over and above mean levels of positive and negative emotion. These results remained robust after controlling for gender, age, and the... View Details
Keywords: Sean Silverthorne
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
another, the need “to do extreme scenario planning and take out loans as precautions to boost the balance sheet.” One CEO mentioned that this was complicated by a distrust of government data on health and the economy, thus requiring... View Details
- 12 Oct 1999
- Research & Ideas
Porter’s Perspective: Competing in the Global Economy
and prosperous than others. And the third, which arose from the second, examines how you can take competitive thinking and apply it to social problems such as the environment, inner cities, and health care. Most of my readers have tended... View Details
Keywords: Re: Michael E. Porter
- 19 Jul 2011
- First Look
First Look: July 19
from its main competitors such as multinational Danone in that it is a 270-person workers' cooperative with 60 percent of its membership made up of mentally disabled individuals. Since its establishment in 1982, the organization has aimed... View Details
Keywords: Sean Silverthorne
- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
J. Marinich, and Michael D. Shields Abstract—This study examines the effect of psychological contract breach on budgetary misreporting. Psychological contracts are mental models or schemas that govern how employees understand their... View Details
- 18 Aug 2009
- First Look
First Look: August 18
Center, a multidisciplinary unit that offers patients suffering from spinal problems "one-stop" access to a range of providers including orthopedic surgeons, neurosurgeons, neurologists, medical specialists in physical medicine and pain management, View Details
Keywords: Martha Lagace
- 01 Apr 2008
- First Look
First Look: April 1, 2008
"marginal" grocery items, or grocery items that a customer does not typically buy. These findings are consistent with a simple mental accounting model but are not consistent with the standard permanent income or lifecycle theory... View Details
Keywords: Martha Lagace
- 19 Oct 2010
- First Look
First Look: October 19, 2010
showed leader performance in the summer field training environment is predicted by Big Five extroversion, hardiness, and a trend for social judgment. During the academic period context, leader performance is predicted by mental abilities... View Details
Keywords: Sean Silverthorne
- 18 Feb 2009
- First Look
First Look: February 18, 2009
the firm to shift from a "product and waste" mentality to a "product and product" mentality, and thereby actively manage the quantities of both products to maximize profit. Conditions in the two markets determine... View Details
Keywords: Martha Lagace
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
city employees are legally protected by many state constitutions. The key constraint in changing health care obligations, however, is usually political, especially pressure from public employee unions. If healthcare benefits can be... View Details
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
distracted, overburdened workers on track and maintains nimbleness during a time of rapid change. Frequent check-ins are useful for everything from employee mental wellness to market research. "Good managers improve their team members’... View Details
- 09 Nov 2010
- First Look
First Look: November 9, 2010
These People Is Your Future CEO? Authors:Boris Groysberg, Andrew Hill, and Toby Johnson Publication:Business Review 88, no. 11 (November 2010) Abstract Americans have long believed that U.S. military officers—trained for high-stakes positions, resilience, and View Details
Keywords: Sean Silverthorne
- 13 Jan 2009
- First Look
First Look: January 13, 2009
Chinese negotiating style and bring about mutually beneficial results is to better understand the key elements of Chinese culture to which Chinese negotiators attune their business mentality and manners. Download the paper:... View Details
Keywords: Martha Lagace
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
speak the same language for the most part. In the social sector we don't have nearly that degree of agreement over what constitutes useful, common metrics, even in subsectors like health care, education, and the environment. At the moment... View Details
Keywords: by Julia Hanna