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Show Results For
- All HBS Web
(944)
- People (5)
- News (399)
- Research (330)
- Multimedia (6)
- Faculty Publications (49)
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- 17 Jan 2018
- Research & Ideas
If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer
studies support an economic idea known as Tournament Theory, which says that as pay differences between job levels increase, the value of receiving a promotion also rises—spurring employees to put in more effort. “People make work... View Details
Keywords: by Dina Gerdeman
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
persuade lower-skilled groups that thousands of new support jobs and training opportunities would be forthcoming along with the $100,000+ job bonanza for high-skilled workers.... View Details
- 15 Nov 2016
- First Look
November 15, 2016
five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case provides background for the company, as well as a description of how its culture... View Details
Keywords: Sean Silverthorne
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
skipping class. If you decide to skip work—please call in and let us know, so we can make sure your job is covered.'" Trained labor, it turns out, is a very valuable asset even in a land of 1.3... View Details
- 01 Oct 2021
- Research & Ideas
Dying to Lead: How Reaching the Top Can Kill You Sooner
A warning to CEOs and other top executives in high-pressure positions: Job stress could shave years off your life, causing you to die younger than lower-level workers, new research suggests. After all, modern CEOs face taxing work... View Details
Keywords: by Jay Fitzgerald
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
and earning reserves of the company.” He distributed $300 in cash to each Yakult Lady from the company’s safe, since banks were closed; used the firm’s delivery center as a temporary shelter for employees and their families; and guaranteed View Details
Keywords: by Dina Gerdeman
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
shortages, supply chain issues, and inflationary pressures. “Everyone's facing staffing shortages,” says Bell. “You can't just throw money at the problem. You can, but there's a limit to how much you can do that way. So, the question is, what else can you do?”... View Details
Keywords: by Pamela Reynolds
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
difference in whether you click on it. The algorithm is trained to pick out the pictures people are more likely to click on. And AI can optimize those images to individual preferences. If I like comedies, and there’s a movie on Netflix... View Details
Keywords: by Dina Gerdeman
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
and 8 million employees out of work—three times the job losses seen by any other industry. While some restaurants began reopening in May and June, most featured only takeout, delivery, or outdoor dining options due to local restrictions.... View Details
- 11 Jul 2016
- HBS Case
Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities
when the CEO sends out a companywide email, are you supposed to reply? That’s where the soft skills training comes in. After landing a job, Autism at Work participants are given mentors and team buddies—existing SAP employees who... View Details
- 18 Jan 2022
- Research & Ideas
How Eliminating Non-Competes Could Reshape Tech
jobs with competitors. They can often even prevent them from working in the same industry, especially when employers are intentionally vague in defining the competition in non-compete agreements. As Professor Matt Marx of Cornell... View Details
- 28 Jun 2021
- Research & Ideas
Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis
commitments to their employees, as they tried to keep them." The study also showed that layoffs and furloughs were less frequent for firms with “sticky costs”—those that are unable to reduce their expenses quickly when revenues decline, often because of sunk... View Details
Keywords: by Lane Lambert
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
customers is just the starting point. From here, firms have to make a creative leap to discover the unique combination of products and services that may address those needs. No customer gave Steve Jobs and Apple the design for the iPhone... View Details
- 09 Nov 2021
- Research & Ideas
The Simple Secret of Effective Mentoring Programs
Old-fashioned mentoring may be one of the most effective ways to improve job performance, but many mentorship programs don’t reach new hires who need guidance most, new research suggests. Newly hired employees at a United States call... View Details
Keywords: by Jay Fitzgerald
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
in America, and Work in Progress (co-authored with Michael Eisner, chairman of the Walt Disney Company). Schwartz is now president of LGE Performance Systems and co-created its Corporate Athlete training program, which aims to apply the... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
producers, and writers whose jobs are affected by COVID—making Netflix the likely preferred destination for future work by creatives. Walmart is paying suppliers more quickly. Costco, Whole Foods, and Dollar General introduced shopping... View Details
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
high-level jobs with outstanding internal talent whenever possible. Create and maintain top-of-the-line training and development programs. Design jobs that will intrigue and... View Details
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
- 02 Aug 2011
- First Look
First Look: August 2
decades ago—hinge on a specific and therefore partial interpretation of competition. The result is an equally partial picture of the strategist's job. The problem lies not in what strategists are trained to do: Porter's perspective is... View Details
Keywords: Sean Silverthorne
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
use of power is the objective, they ask, why is it that the wrong people often possess power? They point to several reasons. Power-seekers self-select. They appear to want the job more. They also impress us—“many of us are disposed to... View Details
Keywords: by James Heskett