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  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

certain things unsaid. Sometimes the advice-seeker is leaving out key pieces of information inadvertently or because of discomfort with his contribution to the problem. "If someone says I have interpersonal issues at work and... View Details
Keywords: by Dina Gerdeman
  • July 2020
  • Article

Tell It Like It Is: When Politically Incorrect Language Promotes Authenticity

By: J. Schroeder, M. Rosenblum and F. Gino
When a person’s language appears political—such as being politically correct or incorrect—it can influence fundamental impressions of him or her. Political correctness is “using language or behavior to seem sensitive to others’ feelings, especially those others who... View Details
Keywords: Language; Interpersonal Communication; Perception
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  • 29 Jul 2021
  • Blog Post

Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)

Office. Specifically, I am working on the COVID-19 Vaccine Confidence and Equity project. Many New York City residents are either hesitant to receive the vaccine or lack access to healthcare facilities to get the vaccine. Using insights from View Details
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

Richard E. Walton and Robert B. McKersie's book A Behavioral Theory of Labor Negotiations: An Analysis of a Social Interaction System (ILR Press, 1991). The head of a manufacturing firm was preparing to initiate talks with the leadership... View Details
Keywords: by Deepak Malhotra
  • October 14, 2019
  • Article

The Truth About Open Offices: There Are Reasons Why They Don't Produce the Desired Interactions

By: Ethan Bernstein and Ben Waber
It’s never been easier for workers to collaborate—or so it seems. Open, flexible, activity-based spaces are displacing cubicles, making people more visible. Messaging is displacing phone calls, making people more accessible. Enterprise social media such as Slack and... View Details
Keywords: Buildings and Facilities; Interpersonal Communication; Communication Technology; Design; Human Resources; Performance Productivity; Organizational Design
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  • 14 Feb 2012
  • First Look

First Look: February 14

dynamic groups, don't learn naturally. I outline the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming,... View Details
Keywords: Carmen Nobel
  • 2011
  • Book

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

By: Teresa M. Amabile and Steve J. Kramer
The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

motivations? How do you incentivize your employees? How do you work with others to create change? I came to HBS thinking that I would learn all the hard skills such as accounting and finance—which I did—but I also realized that a lot of the value from my time at HBS... View Details
  • 26 Jul 2016
  • First Look

July 26, 2016

June 2016 PLoS ONE Social and Spatial Clustering of People at Humanity's Largest Gathering By: Barnett, Ian, Tarun Khanna, and Jukka-Pekka Onnela Abstract—Macroscopic behavior of scientific and societal systems results from the... View Details
Keywords: Sean Silverthorne
  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

Summing Up When Is Listening Not a Good Strategy? Like a good case debate, the discussion of the question of whether listening is a lost art was not one-sided. What was clear was how important people felt listening is to effective leadership. As Shari Morwood put it,... View Details
Keywords: by James Heskett
  • Web

Curriculum - Business & Environment

and synthetic biology- that have passed commercial viability and are on-track to change the foundations of business and society by 2035. These technologies predict behavior and increasingly create behavior. They learn and improve... View Details
  • 11 Jan 2022
  • Research & Ideas

Feeling Seen: What to Say When Your Employees Are Not OK

verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal... View Details
Keywords: by Pamela Reynolds
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

now teaches organizational behavior and leadership at HBS, DeLong has worked alongside hundreds of HNAPs. He calls himself a card-carrying group member, albeit in recovery. Recovery, to DeLong, entails confronting and getting control of... View Details
Keywords: by Kim Girard
  • Web

Negotiation Course Online | HBS Online

Concepts Understand negotiation dynamics and how to prepare for uncertainty Learn to craft agile strategy and be quick on your feet in changing circumstances Resolve small differences before they escalate Secure maximum value for your organization and yourself Reflect... View Details
  • Web

Online Leadership Principles Course | HBS Online

certain dimensions and how to adjust behavior along those dimensions for desired outcomes. The 360° assessment is called the Emotional and Social Competency Inventory (ESCI), and it is administered by Korn Ferry. The assessment provides... View Details
  • May 2011
  • Article

The Power of Small Wins

By: Teresa M. Amabile and Steven J. Kramer
What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and... View Details
Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
Related
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

terms. Assuming that they face an interpersonal or tactical barrier, suppliers often seek training on the principles of persuasion, joint brainstorming, how to make advantageous initial offers, body language, and so on. Yet apparent... View Details
Keywords: by Martha Lagace
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

Huang: "I would talk to them about their behaviors to find out if they are actually aware of it I would also make peer appraisal part of their year end bonus." Gerald Nanninga commented that "perhaps you are giving them the... View Details
Keywords: by James Heskett
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

(@lramarajan98) is the Anna Spangler Nelson and Thomas C. Nelson Associate Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. Prithwiraj Choudhury: Do you really need to be in the office?... View Details
Keywords: by Kristen Senz
  • Web

Faculty - Private Capital Project

Cambridge University. He served on the staff of the President’s Council of Economics Advisers in 1990-91. Laura Huang Associate Professor of Business Administration Laura Huang is an associate professor of business administration in the Organizational View Details