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Show Results For
- All HBS Web
(202)
- News (74)
- Research (116)
- Multimedia (6)
- Faculty Publications (38)
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
discuss each of these myths in turn. Size Of The Reward Loyalty programs do not really work in grocery stores because the rewards that grocery retailers can afford to offer are... View Details
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
the operational implications of that behavior for service providers. Buell’s research, which included observing the behaviors of people both in a physical line at the grocery store checkout and in virtual... View Details
Keywords: Jennifer Myers
- 8 AM – 8 PM MDT, 18 May 2018
- HBS Alumni Events
HBS Hacks: Solving For The Future of Work in San Francisco
Collaborate with fellow HBS alumni to create the actionable solutions to one of societys most vexing challenges. View Details
- 12 May 2016
- News
Food Rescue Is on a Mission
forensic accounting, the ability to adapt to clients’ needs, especially on such an enormous scale, is crucial. He points to SecondBite’s relationship with Coles, one of Australia’s largest supermarket chains, which joined the food-reuse effort. The View Details
Keywords: Jill Radsken
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
The new book Retail Revolution: Will Your Brick-and-Mortar Store Survive? argues that traditional store-front retailing is at an inflection point, under tremendous pressure from ecommerce and the changing wants and needs of a new... View Details
- 23 Jan 2017
- News
The CEO Who is Perking Up Peet’s Coffee
In a profile of Peet’s Coffee CEO David Burwick (MBA 1989), the East Bay Times details the company’s growth under his watch: Since 2013, annual sales have jumped from $395 million to almost $800 million, 70 new locations have been added, and the company began selling... View Details
- 01 Dec 2014
- News
Opportunities Realized Through Fellowships
Michailidis says. “I studied with incredibly competent people and two of them became my business partners. We founded Pushpins while we were still at HBS.” The Pushpins application enables users to scan items in grocery View Details
Keywords: fellowships
- 01 Feb 2000
- News
Jerry Shafir: A Simmering Success Story
vegetables and to package, chill, and ship the finished product, there is constant motion in Kettle Cuisine's cramped but immaculate Somerville, Massachusetts, kitchen. The 11,000-square-foot facility supplies more than two thousand restaurants and View Details
Keywords: Deborah Blagg
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
IPO in 1990 to a $10-billion company today, with a market value of close to $140 billion! I'm also doing research for a case on Drugstore.com, which is essentially a drug store "built" on the Internet. It's getting ready to... View Details
Keywords: by Staff
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
Heinz went door to door, or grocery store to grocery store, saying, 'What do you think about these pickles?' Field walked the floors of his Chicago department View Details
Keywords: by Martha Lagace
- 29 Oct 2000
- Research & Ideas
Building a Powerful Prestige Brand
made each week to the grocery store, druggist, or dry cleaners. The Lauders hoped to use the novelty and leisurely enjoyment that women connected with upscale department stores to demonstrate their products... View Details
- 01 Dec 2009
- News
Seven Honored with Alumni Achievement Award
see her through kindergarten. Now she’s in high school. What was your first job? Grocery store cashier, at 14. It made me want to go to college. Who inspires you? Lance Armstrong. He’s really raised cancer... View Details
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
Consumers today have more control than ever over the way they choose goods and services—from browsing freely at grocery stores to managing their own financial assets. Perhaps consumers should also have a... View Details
- 02 Apr 2008
- Research & Ideas
Four Companies that Conquered America
retailer, to enter the U.S. market with the new Fresh & Easy chain of discount grocery stores. Avoiding geographies where Wal-Mart is entrenched, Tesco has so far opened 50 stores in the growth markets... View Details
Keywords: by John Quelch
- 01 Jun 2009
- News
Martin V. Marshall Remembered
while working as a stock boy at a Safeway grocery store to help pay his way through the University of Missouri. He received the School’s Distinguished Service Award in 1998, and one year later, OPM graduates... View Details
- 07 Dec 2015
- Research & Ideas
Why Immigrant Workers Cluster in Particular Industries
cross-referenced this information with employment data for the largest industry clusters within each ethnic group—for example, grocery stores for Yemenis, gas stations for Punjabis, and taxicabs for... View Details
- 01 Jun 2015
- News
Case Study: Sneak Peak
to help launch the product once they created a commercially viable recipe. In January 2013, they debuted their chocolate milk shake in the natural grocery channel (including Whole Foods Market and Sprouts Farmers Market). Over the course... View Details
- 01 Sep 2015
- News
Ink
THE BOOK “Tom Witt [MBA 1987] originally told me the story of how his father had owned a small, family-run grocery store and successfully fought off a big, new competitor over the price of sugar. The new... View Details
- 15 May 2020
- Research & Ideas
Find Your Pragmatic Path through Radical Uncertainty
activities. These days, we need to plan more carefully because small decisions can have dire consequences for ourselves and for others. Consider the newly stressful task of grocery shopping. Should I order View Details
- 15 Aug 2017
- Blog Post
Where Work Meets Passion: A Summer In Community Development
primarily run an eight-acre urban farm called D-town Farm. They also ventured to create a brick-and-mortar store called the Detroit Food Commons, centered on creating greater access to healthy foods and spurring community ownership – and... View Details
Keywords: Nonprofit / Government