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  • 02 Dec 2021
  • News

Learning Curve

Courtesy Patti Melcher Patti Melcher (MBA 1986) never intended to open a school. After getting her start in investment banking in Houston’s energy sector after her time at HBS, Melcher became an early employee at SCF Partners, helping to... View Details
  • 01 Dec 1997
  • News

Banking on HBS

Executive Development Program (EDP), a special executive training course for the Bank's upper-level managers. "I felt that the World Bank's top people should have an intensive exposure to the latest ideas and techniques in the management... View Details
Keywords: Garry Emmons
  • 01 Dec 2004
  • News

One-on-One with William H. Donaldson

job? After I arrived, we got an authorization for 840 new professional employees on the base of about 3,100. Is that enough? I would say that we are never going to have enough resources given the enormous scope of this agency’s task. How... View Details
Keywords: Roger Thompson; Finance; Administration of Economic Programs; Government
  • 01 Mar 2006
  • News

The Little Ice-Cream Company That Could

and a culture that values employees above all and empowers them to excel. Unlike its competitors, Dreyer’s has always insisted on delivering ice cream to grocery stores with its own trucks and drivers to ensure product quality. Early on... View Details
Keywords: Roger Thompson; Food Manufacturing; Manufacturing
  • 01 Sep 2009
  • News

E Ink’s Wild Ride

newfound commitment to employee training resulted in E Ink University, with courses offered in Six Sigma, lean manufacturing, and project management. “We absolutely expect that others will figure out ways to... View Details
Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing
  • 01 Aug 2001
  • News

Cleveland Global Alumni Conference a Sold-Out Success

emphasizes the importance of intellectual property rights, and the "fairly transparent and efficient" nature of the FDA. Maintaining this competitive advantage, he noted, requires the reversal of two alarming trends: a decline in the number of View Details
Keywords: Hanna, Julia; Frank Batten (MBA '52); Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2007
  • News

Letters to the Editor

small group of private-equity investors, then there would have been few employee shareholders or any kind of shareholders at risk. Yes, the board failed all Enron stakeholders. Many of the private-equity board virtues Professor Salter... View Details
  • 01 Sep 2010
  • News

Letters to the Editor

business administration cannot change the world. The recourse I see is to establish a level of supervision above the corporate world, either private sector or government. Of the two, only government is susceptible to opinion of mere citizens. The SEC could require that... View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance
  • 14 Nov 2019
  • News

Keeping Red Lobster Fresh

extremely open and solicit feedback from the employees closest to the action. I have lunch—one on one lunches—with employees at all levels of the company to really hear. I do that all the time. But that lets... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 01 Sep 2007
  • News

To The Rescue

million in property, along with much donated time and effort from employees at Satyam. It was, in a way, a gift back to the country that has allowed him to prosper. To understand just how transformative the work of EMRI is, one must first... View Details
Keywords: Garrett M. Graff; emergency response networks; Ambulatory Health Care Services; Health, Social Assistance; Telecommunications; Information
  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

loss of control, overbearing input, disproportionate reward to the wrong shareholders, or founders being squeezed out of their own businesses. Investment can also prop up a business artificially, building false hope and disappointment in the long term. Money View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 10 Mar 2015
  • News

Women in Tech: Breaking the Digital Ceiling

gamer, the coder, the hacker—all stereotypically male. Recent statistics give some truth to that image. In 2014, Google reported that 7 out of every 10 of its then 48,600 employees were men. The number was even higher among its engineers... View Details
Keywords: April White
  • 12 Dec 2018
  • News

Lesson Plan

repairs, in addition to billing for repairs to the personal vehicles of district employees, for a total of $785,195 from 2005 to 2017. The mechanic and his wife—neither employees of the district—also received full health benefits from... View Details
Keywords: Julia Hanna; photographed by Chris Sorensen
  • 01 Dec 2006
  • News

One-on-One with Jeff Hicks

industry entirely. Instead, the Miami native went home after graduation to join an upstart agency that seemed interested in doing things a little differently. At the time, Crispin Porter + Bogusky (CP+B) had a regional focus, with 55 View Details
Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Professional Services
  • 01 Jun 1996
  • News

Keepers of the Flame

the XXVIth Olympiad, opening next month in Atlanta. On an overcast morning in Atlanta, as the airport rapid transit train glides past auto-body shops and rain-swept intersections toward downtown, a passenger can glimpse in the distance a... View Details
Keywords: Garry Emmons
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

demarcation. Now the workers are on the floor, delivering orders or helping customers with the new kiosks; Karavites has updated his employee training to include a focus on customer interaction. Average... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 03 Apr 2019
  • News

Finding Common Ground

many Cicero employees now volunteer or work pro bono on company time mentoring, coaching, and training, as well as gathering and analyzing data to frame the best approaches to ending homelessness. One outcome of this work is a database... View Details
Keywords: Deborah Blagg
  • 01 Jan 2007
  • News

Hansjörg Wyss, MBA 1965

five-year plan, and I can't analyze things with spreadsheets. I get bored." The same has held true for how Wyss has approached his career. Asked if he ever thought he would spend thirty years building a medical device company into a $2.3 billion organization with some... View Details
  • 01 Apr 2002
  • News

Urban Evolution - HBS Research on the Inner City

of successful investment in the inner city that Porter has written about are Sprint and Walgreens. In Missouri, Sprint decided to locate a new call center in a struggling section of downtown Kansas City and provide job training for nearby... View Details
Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate
  • 22 Nov 2017
  • News

How to Build a Winning Culture on a Losing Team

everybody has their own ways to cope, but by time I pull into my driveway I'm happy and ready to go. What we've done differently in this office—because we've had some pretty historic losings. I'm gonna say office. I'm sitting in Camden, New Jersey in our brand new,... View Details
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