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Show Results For
- All HBS Web
(1,528)
- News (290)
- Research (508)
- Events (12)
- Multimedia (8)
- Faculty Publications (84)
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- November 2022
- Article
A Language-Based Method for Assessing Symbolic Boundary Maintenance between Social Groups
By: Anjali M. Bhatt, Amir Goldberg and Sameer B. Srivastava
When the social boundaries between groups are breached, the tendency for people to erect and maintain symbolic boundaries intensifies. Drawing on extant perspectives on boundary maintenance, we distinguish between two strategies that people pursue in maintaining... View Details
Keywords: Culture; Machine Learning; Natural Language Processing; Symbolic Boundaries; Organizations; Boundaries; Social Psychology; Interpersonal Communication; Organizational Culture
Bhatt, Anjali M., Amir Goldberg, and Sameer B. Srivastava. "A Language-Based Method for Assessing Symbolic Boundary Maintenance between Social Groups." Sociological Methods & Research 51, no. 4 (November 2022): 1681–1720.
- March 2008 (Revised April 2009)
- Case
Eliot Spitzer: Pushing Wall Street to Reform
By: Rawi Abdelal, Rafael Di Tella and Jonathan Schlefer
New York State Attorney General Eliot Spitzer faced a decision about how to stop wrongdoing committed by major Wall Street firms during the Internet boom. The equities analysts of Merrill Lynch and other Wall Street firms were charged with objectively advising retail... View Details
Keywords: Crime and Corruption; Decisions; Financial Institutions; Stocks; Governing Rules, Regulations, and Reforms; Laws and Statutes; Lawsuits and Litigation; Conflict of Interests; Internet; Financial Services Industry; United States
Abdelal, Rawi, Rafael Di Tella, and Jonathan Schlefer. "Eliot Spitzer: Pushing Wall Street to Reform." Harvard Business School Case 708-019, March 2008. (Revised April 2009.)
- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
You Might Also Like: ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster? Swiping Right: How Data Helped This Online Dating Site Make More Matches When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions Feedback or ideas to share? View Details
- 22 Aug 2016
- Research & Ideas
Master the One-on-One Meeting
from a group meeting or standup unless there are specific things you took off-line in that meeting or need to provide/get constructive feedback. 24 hours or so before the meeting, email the employee a list of what you’d like to cover. Try... View Details
Keywords: by Julia B. Austin
- 2011
- Article
A Choice Prediction Competition for Social Preferences in Simple Extensive Form Games: An Introduction
By: Eyal Ert, Ido Erev and Alvin E. Roth
Two independent, but related, choice prediction competitions are organized that focus on behavior in simple two-person extensive form games: one focuses on predicting the choices of the first mover and the other on predicting the choices of the second mover. The... View Details
Keywords: Forecasting and Prediction; Behavior; Decision Choices and Conditions; Competition; Motivation and Incentives; Game Theory; Fairness
Ert, Eyal, Ido Erev, and Alvin E. Roth. "A Choice Prediction Competition for Social Preferences in Simple Extensive Form Games: An Introduction." Special Issue on Predicting Behavior in Games. Games 2, no. 3 (September 2011): 257–276.
- 11 Jun 2024
- In Practice
The Harvard Business School Faculty Summer Reader 2024
As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
Keywords: by Avery Forman
- 24 Jul 2023
- Research & Ideas
Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?
Employees Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note Is AI Coming for Your Job? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Portra View Details
Keywords: by Kara Baskin
- 31 Oct 2022
- Research & Ideas
Why the Largest Minority Group Faces the Most Hate—and How to Push Back
Like: When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions How Systemic Racism Can Threaten National Security Hate Crime Increases with Minoritized Group Rank Feedback or ideas to share? Email the Working Knowledge... View Details
Keywords: by Pamela Reynolds
- 12 Sep 2023
- Book
Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You
objectified as an extension of your work, too. You Might Also Like: Why Giving to Others Makes Us Happy Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars' When Working Harder Doesn’t Work, Time to Reinvent Your Career Feedback or ideas to... View Details
Keywords: by Avery Forman
- 30 Jan 2024
- Research & Ideas
‘Intrinsic Joy’ Sparks Ideas Better than Cash
and producing things for everyone else.” You Might Also Like: University of the Future: Finding the Next World Leaders in Higher Ed The Best Person to Lead Your Company Doesn't Work There—Yet Why a Failed Startup Might Be Good for Your Career After All Feedback or... View Details
- 07 Jun 2023
- HBS Case
3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook
Something Rare? 8 Strategies to Sustain Business Innovation Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/kajakiki View Details
Keywords: by Michael Blanding
- 23 Jun 2023
- HBS Case
This Company Lets Employees Take Charge—Even with Life and Death Decisions
Work: How the Pandemic Changed the Way We Collaborate How Long Does It Take to Improve an Organization’s Culture? Four Steps to Building the Psychological Safety That High-Performing Teams Need Today Feedback or ideas to share? Email the... View Details
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
new pickup trucks.” You Might Also Like: Are Companies Actually Greener—or Are They All Talk? Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct? Effective Leaders Share the Spotlight with Their Teams Feedback or ideas to share? View Details
Keywords: by Avery Forman
- 17 Feb 2020
- Sharpening Your Skills
How Entrepreneurs Can Find the Right Problem to Solve
“Our conversion rate from click to sign-up was 50 percent.” “We interviewed a bunch of people and they said they’d use our product if we built it.” These quotes suggest the entrepreneurs may have found an audience interested enough to click on an ad and provide an... View Details
Keywords: by Julia Austin
- January–February 2018
- Article
Some Customers Would Rather Leave Without Saying Goodbye
By: Eva Ascarza, Oded Netzer and Bruce G.S. Hardie
We investigate the increasingly common business setting in which companies face the possibility of both observed and unobserved customer attrition (i.e., “overt” and “silent” churn) in the same pool of customers. This is the case for many online-based services where... View Details
Keywords: Churn; Retention; Attrition; Customer Base Analysis; Hidden Markov Models; Latent Variable Models; Customer Relationship Management; Consumer Behavior
Ascarza, Eva, Oded Netzer, and Bruce G.S. Hardie. "Some Customers Would Rather Leave Without Saying Goodbye." Marketing Science 37, no. 1 (January–February 2018): 54–77.
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
Action Orientations Can Help You Meet the Moment Four Steps to Building the Psychological Safety That High-Performing Teams Need Today How to Learn from the Big Mistake You Almost Make Feedback or ideas to share? Email the Working... View Details
Keywords: by Michael Blanding
- 21 Nov 2023
- Op-Ed
The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?
In my recently published book Deeply Responsible Business, I write about business leaders since the 19th century who have acted responsibly, often by putting the welfare of their communities above the idea of maximizing profits. I make a sharp distinction between... View Details
- 15 May 2024
- Research & Ideas
A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better
AI in Adapting to Change Can Autonomous Vehicles Drive with Common Sense? Can we automate our way to better decision making? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created by... View Details
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
important question as we think about the implications in our daily life,” Zhang says. You Might Also Like: Why Confronting Racism in AI 'Creates a Better Future for All of Us' How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)... View Details
Keywords: by Kara Baskin
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
Get the Best of You, Change the Narrative Related reading from the Working Knowledge Archives Reflecting on Work Improves Job Performance Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by Michael Blanding