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  • All HBS Web  (682)
    • People  (4)
    • News  (150)
    • Research  (377)
    • Events  (4)
    • Multimedia  (9)
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  • 01 Jun 2018
  • News

Ask the Expert: Star Search

retailer Wayfair. “They want to know, ‘Do I feel like I can add value and make a difference?’” Gulliver manages a 300-person team at Wayfair dedicated to helping the growing e-commerce company recruit and retain talent. Her role is... View Details
Keywords: Dan Morrell
  • 01 Jun 2014
  • News

Ready for Takeoff

percent where that change is occurring." Related Article e-Commerce in Brazil: A Look at olook André Beisert (MBA 2009), CEO of São Paulo–based women's online fashion retailer olook, sees the impact of a new consumer class in both his... View Details
Keywords: Dan Morrell; Air Transportation; Transportation
  • 26 Jan 2016
  • News

The First Five Years: Jill Applebaum (MBA 2015)

and do fulfillment for our e-commerce orders. First thing in the morning, we pack and ship the orders that came in overnight. Beyond that, every day is different. One day, we might be out of the office meeting with prospective... View Details
  • 01 Dec 2000
  • News

Everything Old Is New Again: The History of Technological Frontiers

Amazon.com (zealously seeking government-issued patents for e-commerce innovations) and the trio of Netscape, Oracle, and Sun (bolstering the Justice Department's case against Microsoft). Historically, Spar observed, breakthrough... View Details
Keywords: Laura Singleton; Microsoft; News, Library, Internet, and Other Services; Information; Broadcasting (except Internet); Information
  • 01 Sep 2009
  • News

E Ink’s Wild Ride

developed an imaging material comparable to paper, it would need to partner with others to build the display modules, handheld devices, digital content libraries, and e-commerce services to take advantage of it. And before sales could... View Details
Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing
  • 24 Oct 2013
  • News

Searching for a Better Society

experience I have had," he says. At 44, Dumon has had more experience than most. A self-described "Internet product guy," he has known both success and failure, and he believes that failure can be a good teacher. "Once, when we tried an View Details
Keywords: Robert S. Benchley; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 2017
  • News

Ask the Expert: Human Intelligence

find an area where narrow AI is not having an impact,” says Seseri, which raises questions for business leaders in all sectors. How can e-commerce businesses benefit from artificial intelligence in the near future? And how will potential... View Details
Keywords: April White
  • 01 Apr 2000
  • News

Getting the Message

"Advertising executives in the online marketspace must have different analytical competencies than their counterparts in the traditional offline world," says Law, who helps recruit senior e-commerce executives for Russell Reynolds.... View Details
Keywords: Susan Young
  • 01 Jun 2016
  • News

Up by the Roots

company’s e-commerce infrastructure. Beyond these advances, however, he has little interest in outgrowing his company’s family-run origins. “Our employees count on us and our customers count on us, and we try to do right by them,” he... View Details
Keywords: Francis Storrs
  • 14 Oct 2020
  • News

Sewn with Love

RealReal, an e-commerce site for pre-owned luxury items, to use their platform to sell face masks made by designers, and more recently launched a partnership with Athleta, a division of The Gap, to raise much needed funds to make and... View Details
Keywords: Maureen Harmon
  • 01 Sep 2018
  • News

Ask the Expert: Delivering the Goods

to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t alone in the search for last-mile innovation: As View Details
Keywords: Jen McFarland Flint
  • 01 Apr 2000
  • News

Q & A: A Conversation with IRS Chief Charles Rossotti

private-sector employees? There are differences in compensation and entrepreneurship, although the employees who work on our Web site are just as creative and excited about their work as folks at any e-commerce business! Overall, there... View Details
Keywords: Garry Emmons
  • 01 Dec 2013
  • News

14 for '14

consumer data, expect social platforms to grab media dollars from TV budgets and to drive e-commerce sales. Facebook continues to grow but look for Google to get more aggressive by leveraging YouTube and Google+." —Walter Delph (MBA... View Details
Keywords: Arts, Entertainment; Finance; Government; Information; Retail Trade
  • 26 Apr 2011
  • News

BioMine Strikes Gold

phone. AVA is an invitation-only shopping platform. The company addresses the gap between the growing market demand for fashion and the lack of availability of branded merchandise and e-commerce websites in the Philippines. CardSwap.ca is... View Details
Keywords: Mining (except Oil and Gas); Mining; Management, Scientific, and Technical Consulting Services; Professional Services
  • 13 Sep 2019
  • News

Hollywood Ending

experience didn’t make her risk averse, she says. “It made me a better CEO. When you run for office, you really cannot care what people think about you, so I learned to be a lot tougher.” As CEO from 1998 to 2008, Whitman transformed eBay from a tiny startup into one... View Details
Keywords: Jen McFarland Flint; photo by Christina Gandolfo
  • 22 Feb 2022
  • News

Launch Codes

Walmart could eventually be a big customer, it took the pandemic and the dramatic rise in e-commerce to force us to reevaluate our model and focus on supporting the fulfillment needs of retailers in addition to our brand business. It... View Details
Keywords: Dan Morrell; illustrations by Alvaro Dominguez
  • 01 Oct 1999
  • News

Q & A: Jeanne P. Jackson: A New Regime at Banana Republic

them across catalog and online channels. I'm currently in charge of Gap Online and the Banana Republic catalog. Soon we will bring Banana Republic and Old Navy online. What will the Web bring to Banana? Having a presence on the Web will be a natural extension of the... View Details
  • 22 Jan 2018
  • News

The First Five Years: ‘30 Under 30’ Edition

vote of confidence for us to keep pushing forward in our efforts to improve America’s healthcare system.” Dhar: “Any recognition of your hard work is gratifying and exciting. For me, it's a push to keep doing what I love: e-commerce and... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Nonstore Retailers; Retail Trade; Educational Support Services; Educational Services
  • 28 May 2019
  • News

Alumni Achievement Awards 2019

no.” Fast money: “My husband, Barry, and I raised a million dollars in two weeks to start Bluemercury in 1999. The initial idea was to build an e-commerce company, but then we changed course and focused on freestanding beauty stores where... View Details
  • 01 Dec 2001
  • News

September 11: A Community Reflects

'89) Steven L. Glick (MBA '89) of Greenwich, Connecticut, was a managing director at Credit Suisse First Boston (CSFB) and headed the e-Client effort at the firm's institutional e-commerce group, CSFBNext. He was attending a conference on... View Details
Keywords: Susan Young;Deborah Blagg
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