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(363)
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Show Results For
- All HBS Web
(363)
- News (79)
- Research (260)
- Events (1)
- Multimedia (2)
- Faculty Publications (38)
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
medical relief fund for employees diagnosed with COVID-19. To learn more, read What Customers Need to Hear from You During the COVID Crisis Jill J. Avery, senior lecturer of business Administration, C. Roland Christensen Distinguished... View Details
Keywords: by Sean Silverthorne
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
services that simultaneously provide greater customer value and higher supplier profitability. We constantly strive to move elements of the relationship from the zero-sum conflict side to the win-win cooperation side to achieve business... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
To other functional departments such as finance and operations, the sales and marketing functions look alike. After all, they are both "outward looking," focused on the customer and the market. But, creating a strong marketing... View Details
Keywords: by Benson Shapiro
- 05 Apr 2011
- First Look
First Look: April 5
School Case 811-064 Aardvark is an online social search service that allows users to pose questions and receive answers from other users in their extended social network. The case explores the process that Aardvark's founders used to design and develop their product... View Details
Keywords: Sean Silverthorne
- 24 Jan 2011
- HBS Case
Terror at the Taj
selecting, training, and rewarding Taj employees for their work. Mandate To Delight Awards are given for longer terms of service, for example, with Group Chairman Ratan Tata (HBS AMP 71, 1975) personally recognizing those who have served... View Details
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
benchmarks—chief among them sales growth, return on sales, and economic value-added (EVA) growth—not only helped it shorten and simplify its budgeting process, it also reduced the amount of budget gaming. Evaluation and rewards based on... View Details
Keywords: by Loren Gary
- 06 Dec 2016
- First Look
December 6, 2016
Yet a vigorous tradition in the accounting literature establishes that firms routinely sacrifice long-term investment to manage earnings and are rewarded for doing so. This paper presents a model that reconciles these apparently... View Details
Keywords: Sean Silverthorne
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
personal lives, but they often need the help of well-managed social institutions to succeed. Leaders have several structural devices they can use to promote this balance. For example, they can balance financial and symbolic rewards for... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
obvious risk of uncontrolled messaging, but the authors report that the rewards of inclusion often outweigh the risks. A traditional command-and-control company will filter a bunch of top-down messages through the communications... View Details
Keywords: by Carmen Nobel
- Blog
Leading Successful Digital Transformation
connect buyers and sellers, which creates a flywheel where a single player often dominates the market. As banking products become commoditized, some banks such as BBVA are positioning themselves to become platforms like Amazon to connect third-party fintech firms with... View Details
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
managers from pursuing value-destroying opportunities within the firm just for the sake of deploying capital or because they want to run larger companies. And, distributing cash through buybacks can help reward loyal shareholders who... View Details
Keywords: by Dina Gerdeman
- 24 Sep 2019
- Blog Post
Launching a Career in Clean Energy
that drove me in my career. I was working on spreadsheets at 2 a.m. just helping make a random billion-dollar company a bigger profit, which wasn’t as rewarding as refueling a tank battalion at 2 a.m. How can students best familiarize... View Details
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
the idea of completing a set, even if it means working harder or spending more money—with no additional reward other than the satisfaction of completion and the relief of avoiding an incomplete set. Imagine arriving at your boss’s summer... View Details
Keywords: by Carmen Nobel
- 28 Feb 2012
- First Look
First Look: Feb. 28
argue that competition can lead organizations to provide illicit quality that satisfies customer demand but violates laws and regulations and that this outcome is particularly likely when price competition is restricted. Using 28 million... View Details
Keywords: Sean Silverthorne
- 01 Jan 2005
- News
Joseph J. O'Donnell, MBA 1971
material rewards of business. They will come if you first take care to match your abilities with the opportunities that are available." CURRENT READING When Pride Still Mattered: A Life of Vince Lombardi, by David Maraniss When Joe... View Details
- 16 May 2000
- Research & Ideas
The Simple Economics of Open Source
when they derive a net benefit from the work, with net benefit based on both immediate and delayed rewards. Immediate rewards include monetary compensation, as well as the opportunity to fix a bug or View Details
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
sometimes quite negative events, take the high road, do the right thing, and develop a reputation as a result. They almost always found that building reputation created returns, as in talented people appreciating the creation of the reputation and flocking to them, and... View Details
Keywords: by Sean Silverthorne
- 06 Jan 2020
- Research & Ideas
Motivate Your High Performers to Share Their Knowledge
succeed. The first intervention aimed to overcome reticence among lower-performing employees by giving them a structured process to speak with their colleagues. The second sought to overcome resistance from higher-performing employees by View Details
Keywords: by Michael Blanding
- 16 Nov 2015
- Research & Ideas
Does Competition Make Us More Creative?
process and then understand how it works is very difficult, however. Gross showed some creativity in finding an innovative way to do just that. His study looked at graphic design competitions that take place via online platforms that help companies commission View Details