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Show Results For
- All HBS Web
(1,012)
- News (176)
- Research (600)
- Events (2)
- Multimedia (1)
- Faculty Publications (171)
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- 01 Sep 2014
- News
All For One
radical five-year company transformation sparked by a simple idea: “Employees First, Customers Second.” Through a series of initiatives, Nayar focused on developing new ways for employees to communicate, air their challenges and... View Details
- 01 Dec 2007
- News
Rediscovering America
rewarding contributions that benefit society; holding government leaders to high standards of conduct; engaging with the world in ways that maximize opportunities for the many; and increasing opportunities for civilian national service.... View Details
- 01 Dec 2011
- News
Li & Fung's Global Footprint
must be people-oriented. They must want to engage with people, whether it’s their own staff or the customers’ people. Customers come to us not to buy one product but to do a whole relationship. So we tend to... View Details
- 01 Dec 2015
- News
Multimedia Simulation Provides Real-World Reality Check
Part Monopoly marathon, part chess championship, Harvard Business School’s new multimedia simulation “Strategic Brew” engages students in a fast-paced exercise in strategic decision- making. The goal of the simulation is to show, rather... View Details
- 01 Dec 2016
- News
Alumni Books of 2016
companies are converting the delivery of their offerings to the as-a-service model. The next disruption will focus less on the delivery model and more on the value delivered. Bernshteyn’s value-as-a-service model is the simple idea that measurable value delivered for... View Details
- 15 Dec 2024
- News
The Golden Thread
Ontario, and he would engage us in creative thinking about what we’d do, in addition to the hours we’d spend getting there in the car. We invented a lot of games to keep us occupied.” When the local Catholic newspaper ran a jingle-writing... View Details
- 01 Jun 2014
- News
Screen Saver
past, we relied on the habitual aspect of moviegoing, with consumers doing all the work. Now we're using social media and our AMC Stubs loyalty program to engage with customers and make it easier as a... View Details
- 01 Mar 2012
- News
Get Creative
develop ideas by spending time with a diverse group of people with different backgrounds and experiences. By engaging with others, innovators increase the probability that they are going to gain useful insights. Finally, innovators are... View Details
- 01 Dec 1997
- News
Growing Together
customers and the community, and differentiates us from our competitors," explains Jackson. "It's all part of our business strategy for leading BankBoston into the 21st century and is consistent with the philosophy of managing with values... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
- 01 Sep 2010
- News
Letters to the Editor
graduating MBAs to engage in and influence the key strategic priorities of leading social sector organizations. Although the article cited the generous financial support that HBS and its donor base provides to fellows, it’s also worth... View Details
- 01 Jun 2000
- News
Going Public: Shari P. Hubert
in her hometown of Indianapolis, Indiana; that she graduated cum laude from Dartmouth; or the fact that she garnered several sales and marketing awards at Merck & Company, Inc., where she worked for five years before coming to HBS. Instead, this View Details
Keywords: Deborah Blagg
- 10 Aug 2015
- News
A Talent Pipeline for Society’s Challenges
microinsurance market. She finished HBS as a Leadership Fellow, launching Accion International’s microinsurance program in 2005. A follow-up project at Capital One, introducing prepaid debit cards to unbanked customers in the United... View Details
Keywords: Jill Radsken
- 29 Apr 2016
- News
The First Five Years: Kelly McKenna (MBA 2015)
brand associated with ArtLifting's message of empowerment for artists who are homeless or disabled. Customers see that. Clients see that. More importantly, employees and CEOs are reminded of it every day. And then externally, the... View Details
- 06 Feb 2025
- News
How to Judge Your Next Job
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his iconic intellectual contributions.... View Details
- 01 Jun 2013
- News
Collective Wisdom
innovation task of designing can be crowdsourced. Local Motors has a community of over 25,000 designers and engineers that is continually innovating for the firm. Who could have imagined that cars could be developed through an extensive View Details
- 01 Jan 2005
- News
Nancy M. Barry, MBA 1975
microfinance institutions and banks in developing countries that make small loans to low-income women-and in some instances, men-so that they can build their own business and move beyond poverty. A customer in The Gambia, for example,... View Details
- 01 Dec 2019
- News
Shaping Leaders Who Understand Business and the Environment
company to engage on this issue.” Toffel, as course head for the Technology and Operations Management course, has himself taken the lead on introducing some of these cases. One example is Indigo Agriculture, in which CEO David Perry (MBA... View Details
Keywords: April White
- 01 Dec 2000
- News
Latin America's Decade
promotions to local holidays and customs, incorporating idiomatic language and local tastes so that each country's customers will relate to their site in an emotional way." The Uruguay-born Juan Peirano of Velox Group has firsthand... View Details
- 01 Dec 2019
- News
Alumni and Faculty Books for December 2019
Disruption doesn’t create growth; instead, growth creates disruption. Growth is always hard, and disruptive growth is exponentially harder. It requires companies to make tough decisions in the face of daunting uncertainties: Should we bet our company’s future on... View Details
- 01 Sep 2018
- News
September 2018 Alumni and Faculty Books
leaving their survival uncertain. Minorities are falling prey to an Islamist ideology that conveys values and customs diametrically opposed to European ones. Terrorist acts have become the “new normal,” part of daily life. The North-South... View Details