clubs - Publications - Faculty & Research

08 Oct 2013
First Look

First Look: October 8

Ferguson's Formula By: Elberse, Anita, and Sir Alex Ferguson Abstract—When Alex Ferguson took over as manager of the English football team Manchester United, the club was in dire straits: it hadn't won a league title in nearly 20 years... View Details

Keywords: Sean Silverthorne

30 Jun 2022
HBS Case

Peloton Changed the Exercise Game. Can the Company Push Through the Pain?

world went into lockdown, droves of people who couldn’t go to a health club turned their homes into one with Peloton’s pricey bikes and treadmills. Exercise enthusiasts used them with a devotion that earned them the nickname... View Details

Keywords: by Lane Lambert; Media & Broadcasting; Health; Bicycle

27 Jun 2005
Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

business leaders adopted already, and which styles are likely to be most successful in the future? In a talk in Kuala Lumpur on June 15 at the invitation of The Star/BizWeek publication and the Harvard Club of Malaysia, Mills explained... View Details

Keywords: by D. Quinn Mills

23 Jan 2024
Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

they’re embedded in software, many NFTs can take on functions over and above simple ownership. Owning a house might also gain you access to the local Rotary Club and public schools. Imagine that but for brands: owning a Nike SWOOSH NFT... View Details

Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services

12 Oct 2021
Research & Ideas

What Actually Draws Sports Fans to Games? It's Not Star Athletes.

lineup changes. Clubs announce lineups of 22 players a few days before a game, and gamblers closely follow these announcements. When the league announces a player injury, betting odds can swing widely, the researchers say. “You can see... View Details

Keywords: by Rachel Layne; Sports

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

ago, Wayne Cascio compared the high-retention strategy of Costco (high wages, high productivity, high employee retention, low employee replacement costs, low prices, substantial profit) with the low-retention strategy of Sam’s Club (low... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

30 Sep 2019
Book

6 Steps to Building a Better Workplace for Black Employees

but also through informal get-togethers. For instance, employees at one consulting company started a book club that focused on black writers and coordinated visits to African American museums and historical sites. And when American... View Details

Keywords: by Dina Gerdeman

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

product. De Beers also used a consolidation strategy by creating a Central Selling Organization with exclusive contracts with diamond sellers, and also developed a club for the world’s premier diamond buyers, such as Tiffany & Co.,... View Details

Keywords: by Jay Fitzgerald

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

School, defines these multi-sided markets as platforms that serve two or more distinct groups of customers who value each other's participation. Examples: EBay provides markets for both buyers and sellers, dating club clients are both men... View Details

Keywords: by Sean Silverthorne; Technology

25 Oct 2022
Research & Ideas

Is Baseball Ready to Compete for the Next Generation of Fans?

individual city. Whether it’s done by the individual club or whether it’s done by the league, most league promotions are done during their own games. The Premier League particularly has succeeded in making every game available on US... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Media & Broadcasting; Sports

24 Jan 2011
HBS Case

Terror at the Taj

outstanding service are selected for inclusion in the Managing Directors Club and recognized across the organization. Such incentives aren't so unusual, of course. But interviews with senior management demonstrate how seriously the task... View Details

Keywords: by Julia Hanna; Accommodations

09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

of White people and did not study the preferences of non-Whites. Triangulating tennis, golf, and White anxiety The team then moved from fictional cities to hard numbers—specifically, data about institutions historically controlled by White people: tennis View Details

Keywords: by Jay Fitzgerald

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

local, national, and international scales, campaigning for the fair treatment of black soldiers, the decolonization of Africa, and an end to black oppression in the South." She founded a benevolent association or philanthropy club... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

31 Oct 2011
Research & Ideas

The Most Powerful Workplace Motivator

the sale right away and improve the chance of attaining club membership. In the paper, Larkin uses actual choices of hundreds of salespeople facing this decision to statistically estimate the average salesperson's "willingness to pay" for... View Details

Keywords: by Carmen Nobel

09 Dec 2013
Research & Ideas

Cultural Disharmony Undermines Workplace Creativity

other cultures. "When you see a lot of people of the same type clicking together, you might come to the belief that they are not receptive of people different from them—it's almost like an old boys' club situation," says Chua, though he... View Details

Keywords: by Michael Blanding

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

Flick reached the soccer Olympus in line with manager icons Sir Alex Ferguson, José Mourinho, and “Pep” Guardiola. Indeed, while the aforementioned legends led the superior soccer team at the time through a glory season, Flick took over a struggling soccer View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

Castelanelli, founder of the two-year-old company Club Vino, has made one such pivot. The company had been hosting themed wine tastings, often in prestigious locations, but when the COVID-19 outbreak hit and social gatherings were no... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

30 Jun 2003
Research & Ideas

Are You Supporting Your B Players?

managers, but an "inclusion" issue. People start to feel that they're no longer "in the club." Herb Kelleher, chairman of Southwest, decided to create a club of 114,000 employees, said DeLong. They don't espouse one... View Details

Keywords: by Martha Lagace

04 Mar 2020
Research & Ideas

How Schmoozing with the Boss Helps Men Get Promoted

The old boys’ club is alive and well in the workforce, as male employees regularly schmooze with their male bosses during coffee breaks, after-work drinks, and golf outings. All this socializing gives men a huge career advantage over... View Details