by Zoë Chance - Publications - Faculty & Research

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

Ask jazz fans the world over to name their favorite compilation, and chances are their response is Kind of Blue. With music that is sophisticated and sublime, spare yet complex, trumpeter and composer Miles Davis (1926-1991) reached... View Details

Keywords: by Martha Lagace; Music

22 Feb 2008
Working Paper Summaries

Consumer Demand for Prize-Linked Savings: A Preliminary Analysis

Keywords: by Peter Tufano, Nick Maynard & Jan-Emmanuel De Neve; Financial Services

01 Aug 2007
Op-Ed

Company Town: Fixing Corrupt Governments

consider becoming candidates. This is not a call for privatization of services (like trash pickup), which is already widespread. Instead, it's a suggestion that the job of mayor itself be awarded by voters to a private firm. Unlike other... View Details

Keywords: by Eric Werker

19 Mar 2012
HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

While many Frenchco workers were angry about the English-language mandate, Neeley says a small number of highly fluent workers viewed the change as a chance to perfect their English by asking for feedback... View Details

Keywords: by Kim Girard

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

venture capital world is basically comprised of numbers. You have somewhere between 50% and 90% failure rate in the venture capital world. That's how it works. You make bets. It's probability. "From the incubator side, we're really driven mainly View Details

Keywords: by Kenneth Liss

18 Aug 2008
Research & Ideas

How Disruptive Innovation Changes Education

incumbents and where there are people who would like to do something but cannot access the available offering. By targeting these areas, you have a much greater chance of launching successfully a disruptive... View Details

Keywords: by Martha Lagace; Education

06 Oct 2003
Research & Ideas

The Problem with Hedge Funds

investments for many people is the fund of funds, by which an investor pays a bank to find hedge funds in which to place the investor's money. The fees for investing in this way are high, and the banks that take a fee for placing... View Details

Keywords: by D. Quinn Mills

26 Jan 2021
Research & Ideas

A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time

Bush, senior manager at the Commonwealth Bank of Australia; and Zoë Chance, assistant professor of marketing at Yale School of Management. Putting ‘repayment-by-purchase’ to the test A field experiment conducted with the Commonwealth Bank... View Details

Keywords: by Kristen Senz; Financial Services

12 Oct 1999
Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

Monday morning. Eight managers, handpicked by their superiors, face one another in the middle of a room. Seated in a semicircle behind them is the company's top management team. As the members of the inner circle report what they have... View Details

Keywords: by Judith A. Ross

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

across socioeconomic groups. Instead of experiencing happiness or well-being, HNAPs seek "relief in the accomplishment of tasks." Moving immediately to the next task on the list, they never savor accomplishments for long, he says. This creates a vicious cycle... View Details

Keywords: by Kim Girard

23 Jul 2007
Research & Ideas

HBS Cases: How Wikipedia Works (or Doesn’t)

HBS professor Andy McAfee had his doubts about Wikipedia, the online encyclopedia created and maintained by volunteers. "I just didn't think it could yield a good outcome or a good encyclopedia. But I started consulting it and reading the... View Details

Keywords: by Sean Silverthorne; Publishing

26 Nov 2001
Op-Ed

Why Corporate Budgeting Needs To Be Fixed

international heavy-equipment manufacturer, managers were so set on hitting their quarterly revenue target that they shipped unfinished products from their plant in England all the way to a warehouse in the Netherlands, near the customer, for final assembly. View Details

Keywords: by Michael C. Jensen

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

Competitive Advantage Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/FangXiaNuo View Details

Keywords: by Pamela Reynolds

10 May 2021
Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

the partners worried the high turnover was damaging the firm’s competitive edge, according to research by Robin Ely, the Diane Doerge Wilson Professor of Business Administration at Harvard Business School, who studies race and gender... View Details

Keywords: by Dina Gerdeman

05 Dec 2018
Research & Ideas

Why Managers Should Reveal Their Failures

If you’re a business leader who oozes achievement, sprints up the corporate ladder, and earns big bucks, your co-workers probably resent you to some extent. New research says high-achievers can win over their colleagues with a simple approach: View Details

Keywords: by Dina Gerdeman

16 Jul 2012
Research & Ideas

Are You a Strategist?

I'll ask a participant at random, 'Do you have that clarity in your company?' And there's always a pause. That pause gives them away." To illustrate the importance of clear purpose, The Strategist touts Swedish home goods retailer IKEA, founded in 1943 View Details

Keywords: by Carmen Nobel

21 Mar 2019
HBS Case

The Ferrari Way

competitors, including Porsche and Lamborghini, responded by adding cutting-edge technologies, increasing production, and venturing into untraditional models, such as (gasp!) sport utility vehicles. Ferrari so far has remained true to its... View Details

Keywords: by Michael Blanding; Auto

13 Mar 2023
Op-Ed

How Leaders Should Leave

will you gain by resigning, and what will you give up? Are your skills in such strong demand that you are already being approached by recruiters? Meet with the boss. No one likes a surprise exit, so don’t... View Details

Keywords: by John Quelch

November 2013 (Revised June 2014)
Case

E-Cigarettes: Marketing Versus Public Health

By: John A. Quelch and Margaret L. Rodriguez

Electronic cigarettes (e-cigarettes) were heralded by some as a healthcare game changer, enabling smokers to switch to a new product which carried lower risk of cancer. However, there were concerns about the public health risk of e-cigarettes, particularly the chance... View Details

Keywords: Public Health; Tobacco; Smoking; Cigarettes; Electronic Cigarettes; Cancer; Lung; Lorillard; Philip Morris; Safety; Technological Innovation; Conflict of Interests; Market Entry and Exit; Marketing; Health; Advertising; Consumer Products Industry; Health Industry

Citation

Educators

Purchase

19 Sep 2005
Research & Ideas

Rethinking Company Loyalty

both employers and employees to strike a brand-new balance when it comes to loyalty—one that gives organizations the focus and expertise they need to compete and employees the career development opportunities they demand? According to the experts interviewed View Details

Keywords: by Lauren Keller Johnson

Publications