by Working Knowledge editors - Publications - Faculty & Research

18 Jul 2018
Research & Ideas

No More General Tso's? A Threat to 'Knowledge Recombination'

this knowledge transfer that it moves from one geography to another.” Innovation transferred There are two reasons for that delay, he says. The first is uncertainty for all involved about whether knowledge... View Details

Keywords: by Michael Blanding; Health; Food & Beverage; Accounting

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

potential loss of secrecy. Many worry that core intellectual property (IP) might be compromised by working with outside innovators. While this is a theoretical possibility, the advantages gained in terms of... View Details

Keywords: by Sean Silverthorne; Technology

08 Feb 2022
Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

Employers were so impressed with how smoothly their employees handled remote work during the dramatic lockdowns in the first year of the COVID-19 pandemic that many are going permanently remote, ditching expensive office leases and... View Details

Keywords: by Jay Fitzgerald

02 Jan 2024
Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details

Keywords: by Rachel Layne

26 Apr 2023
In Practice

Is AI Coming for Your Job?

You Might Also Like: ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster? Swiping Right: How Data Helped This Online Dating Site Make More Matches When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions... View Details

Keywords: by Kristen Senz; Technology

06 Aug 2014
Research & Ideas

Climbing Down from the Ivory Tower

Cars negated the ability to interact with people on the streets. As it turned out, cops did a better job fighting crime when they sought input from the public. That had happened organically when they walked their beats. And by sharing... View Details

Keywords: by Carmen Nobel; Education; Health

28 Aug 2023
Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

significantly influenced by where their colleagues worked at a given point in time, rather than just by where they themselves worked. Our results suggest how important it is to... View Details

Keywords: by Kristen Senz

05 Sep 2023
Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

responsibility, and offering to change or make amends, rather than making excuses or digging in your heels. Read another Working Knowledge story about Edmondson's book: Failing Well: How Your 'Intelligent... View Details

Keywords: by Michael Blanding

20 Nov 2006
Research & Ideas

Open Source Science: A New Model for Innovation

that a lot and I think we're providing some systematic evidence now with this study," Lakhani says. He met recently with HBS Working Knowledge to discuss the work and its... View Details

Keywords: by Martha Lagace

25 Jan 2022
Research & Ideas

More Proof That Money Can Buy Happiness (or a Life with Less Stress)

organizations and institutions to empower everyone.” [Image: iStockphoto/mihtiander] Related reading from the Working Knowledge Archives Selling Out The American Dream View Details

Keywords: by Michael Blanding

04 Apr 2005
What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

Summing Up This month's column appears to have struck a chord with those who lament the continuing loss of implicit knowledge buried inside the heads of experienced leaders (termed "deep smarts" by... View Details

Keywords: by James Heskett

07 Jun 2017
Research & Ideas

How an African History Scholar Became a Modern Righter of Wrongs

Harvard MBA students visit the Bo-Kaap area of Cape Town, May 1, 2017 (Photo credit: Caroline Elkins) Recently, a first-year MBA student at Harvard Business School was overheard gushing to a friend about a professor’s deep knowledge of... View Details

Keywords: by Carmen Nobel

29 May 2001
Research & Ideas

Genomics: Can We Start Making Money Now?

drugs, and will they be less expensive?' My answer is, 'I don't know, and probably not.' Lechleiter was one of several panelists to discuss, "Breaking the Genetic Code: The Business of Life Science in the 21st Century" at the 2001 Global Alumni Conference,... View Details

Keywords: by Sean Silverthorne

17 Dec 2012
Research & Ideas

Teaming in the Twenty-First Century

challenge is to set a climate where psychological safety, accountability, and pressure to do the best possible work exist together. "We're in a new world, and our old management models don't fit as well as we would like," she says. "Those... View Details

Keywords: by Maggie Starvish

16 May 2000
Research & Ideas

The Simple Economics of Open Source

pay-off, no reward? Could it be driven, as some media reports have admiringly suggested, purely by intellectual fervor on the part of programmers, perhaps coupled with a noble desire to share and dispense View Details

Keywords: by Martha Lagace; Technology

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

and ultimately an excellent journey to learning effective leadership skills in The Adventures of an IT Leader (Harvard Business Press). According to the novel's creators, a fictional approach allowed them to blend real-life incidents they had encountered as managers,... View Details

Keywords: by Martha Lagace

11 May 2011
Research & Ideas

Building a Better Board

mechanics that add very little to the competitive position or underlying value of the enterprise." But while board members are now taking their jobs more seriously, their input is not necessarily as helpful or effective as it could be, Kaufman says. He recently... View Details

Keywords: by Carmen Nobel

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

22 Nov 2023
Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

performance the biggest boost. AI helped lift the lower-end group’s performance by 43 percent compared to previous scores. For top-rated performers, that figure was 17 percent. “There's still a skill distribution (among View Details

Keywords: by Rachel Layne; Information Technology; Technology

21 Sep 2021
Office Hours

Readers Ask: How Can I Gain Power and Influence?

a variety of circumstances. Battilana answered questions from participants in a recent installment of “Office Hours,” an Instagram series (@HarvardHBS) in which Working Knowledge makes experts available to... View Details