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All HBS Web
(214)
- News (78)
- Research (79)
- Multimedia (2)
- Faculty Publications (30)
- 2009
- Case
What People Want (and How to Predict It)
By: Thomas H. Davenport and Jeanne G. Harris
Historically, neither the creators nor the distributors of cultural products such as books or movies have used analytics -- data, statistics, predictive modeling -- to determine the likely success of their offerings. Instead, companies relied on the brilliance of...
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Keywords:
Product Development;
Creativity;
Customer Satisfaction;
Forecasting and Prediction;
Markets;
Business Model;
Publishing Industry;
Motion Pictures and Video Industry
Davenport, Thomas H., and Jeanne G. Harris. "What People Want (and How to Predict It)." 2009.
- March 2010 (Revised February 2011)
- Case
Cognizant 2.0: Embedding Community and Knowledge Into Work Processes
By: Robert G. Eccles and Thomas H. Davenport
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came...
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Keywords:
Knowledge Management;
Knowledge Sharing;
Knowledge Use and Leverage;
Product Development;
Service Delivery;
Business Processes;
Organizational Structure;
Cooperation;
Information Technology Industry
Eccles, Robert G., and Thomas H. Davenport. "Cognizant 2.0: Embedding Community and Knowledge Into Work Processes." Harvard Business School Case 410-084, March 2010. (Revised February 2011.)
- 17 Apr 2012
- First Look
First Look: April 17
Participants assigned to recall a purchase made for someone else reported feeling significantly happier immediately after this recollection; most importantly, the happier participants felt, the more likely they were to choose to spend a windfall on someone else in the...
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Keywords:
Carmen Nobel
- 01 Mar 2013
- News
Faculty Books
Enterprise Analytics: Optimize Performance, Process, and Decisions through Big Data edited by Thomas Davenport (FT Press) This book, a collection of research papers from the...
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- 13 Dec 2016
- First Look
December 13, 2016
fundamental firm value, which is gradually revealed into prices. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51971 December 2016 Harvard Business Review Health Care Needs Real Competition By: Dafny, Leemore S., and View Details
Keywords:
Carmen Nobel
- 2012
- Book
Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right
By: Thomas H. Davenport and Brook Manville
This book includes twelve detailed stories of organizations that have successfully tapped their data assets, diverse perspectives, and deep knowledge to build an organizational decision-making capability. The book introduces a model that utilizes the collective...
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Keywords:
Organizational Judgment;
Decision-making;
Decisions;
Organizational Structure;
Business Processes
Davenport, Thomas H., and Brook Manville. Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right. Harvard Business Review Press, 2012. (Publisher's Weekly Top 10 Business Book of 2012.)
- 01 Jun 2002
- News
Dinner Celebrates Professorships
remarks on the importance of faculty mentors and being part of an extraordinary community dedicated to excellence in teaching and research. Photo: Thomas J. Fitzsimmons David B. Yoffie, the Max and Doris Starr Professor of International...
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- 24 Feb 2009
- First Look
First Look: February 24, 2009
Working PapersLearn-how to Improve Collaboration and Performance Authors:Ingrid M. Nembhard, Anita L. Tucker, Richard M.J. Bohmer, Joseph H. Carpenter, and Jeffrey D. Horbar Abstract Organizational learning, a prerequisite for high...
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Keywords:
Martha Lagace
- November 1995
- Background Note
Overview and Syllabus for a Course on Business Process Reengineering
By: Thomas H. Davenport and Richard L. Nolan
Davenport, Thomas H., and Richard L. Nolan. "Overview and Syllabus for a Course on Business Process Reengineering." Harvard Business School Background Note 396-058, November 1995.
- November 1995
- Background Note
Reengineering a Business Process
By: Richard L. Nolan and Thomas H. Davenport
Describes the six steps included in most reengineering initiatives: selecting the processes for reengineering; identifying change enablers; developing a business vision of process objectives; understanding and measuring existing processes; designing and prototyping the...
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Keywords:
Goals and Objectives;
Management Practices and Processes;
Change Management;
Measurement and Metrics
Nolan, Richard L., and Thomas H. Davenport. "Reengineering a Business Process." Harvard Business School Background Note 396-054, November 1995.
- January 1989
- Background Note
Managing Information Technology: System Development
By: James I. Cash Jr. and Thomas H. Davenport
Provides an overview of the system development process in large organizations. Describes traditional life cycle approaches as well as more recent methods, e.g., prototyping. The objective is to familiarize students with the terminology and issues involving system...
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Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: System Development." Harvard Business School Background Note 189-132, January 1989.
- January 1989
- Background Note
Managing Information Technology: Communications Networks
By: James I. Cash Jr. and Thomas H. Davenport
Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Communications Networks." Harvard Business School Background Note 189-131, January 1989.
- 2009
- Case
The Prediction Lover's Handbook
By: Thomas H. Davenport and Jeanne G. Harris
When picking assessment tools to inform better decisions about future paths, executives are faced with a wide variety of options--some of which are well established, while others are in early stages of development. The authors provide an insider's guide to prediction...
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Davenport, Thomas H., and Jeanne G. Harris. "The Prediction Lover's Handbook." 2009.
- Web
Timothy C. Draper | Baker Library | Bloomberg Center | Harvard Business School
market was instrumental to the successes of Hotmail, and has been adopted as a standard marketing technique by hundreds of businesses. Tim credits the idea to his case study education at HBS. He talked about his experiences in venture...
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- 17 May 2019
- News
Putting Value on Diversity, Inclusion, and Leadership
David Thomas is president of Morehouse College and the former H. Naylor Fitzhugh Professor of Business Administration at HBS. In this interview he reflects on his legacy as a mentor and teacher. “The most...
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- fall 1992
- Article
Information Politics
By: Robert G. Eccles Jr., Thomas H. Davenport and Laurence Prusak
Keywords:
Information
Eccles, Robert G., Jr., Thomas H. Davenport, and Laurence Prusak. "Information Politics." MIT Sloan Management Review 34, no. 1 (fall 1992): 53–65.
- Web
Frank Batten | Baker Library | Bloomberg Center | Harvard Business School
Howard E. Cox Greylock Michael Danzi US Labs William Donaldson Donaldson, Lufkin & Jenrette Timothy C. Draper Draper Fisher Jurvetson (DFJ) William H. Draper, III Draper Richards, L.P. T. J. Dermot Dunphy Sealed Air Charles Ellis...
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- January 1989
- Background Note
Managing Information Technology: Computer Systems and Components
By: James I. Cash Jr. and Thomas H. Davenport
Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Computer Systems and Components." Harvard Business School Background Note 189-130, January 1989.
- Web
T. J. Dermot Dunphy | Baker Library | Bloomberg Center | Harvard Business School
Howard E. Cox Greylock Michael Danzi US Labs William Donaldson Donaldson, Lufkin & Jenrette Timothy C. Draper Draper Fisher Jurvetson (DFJ) William H. Draper, III Draper Richards, L.P. T. J. Dermot Dunphy Sealed Air Charles Ellis...
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