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  • 05 Dec 2023
  • News

Björn Zoëga: ”Jag har säkert gjort en hel del fel”

  • 24 Nov 2020
  • News

4 Strategies to Make Telehealth Work for Elderly Patients

  • 23 Mar 2017
  • News

Incentives Don’t Help People Change, but Peer Pressure Does

  • 01 Mar 2018
  • News

Realizing The Potential Of One Harvard

PRIMO Fellow Alan Castro, HBS Assistant Professors Susanna Gallani and Christopher Stanton, and PRIMO Fellow Obinna Igbokwe (photo by Evgenia Eliseeva) Harvard senior Alan... View Details
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

their advice because such dismissal threatens advisors’ sense of self-worth, leading them to judge seekers more harshly. Moreover, these effects are compounded by advisor expertise: expert advisors are more likely to punish seekers who... View Details
Keywords: Dina Gerdeman
  • August 2019
  • Case

Bark Gift Shop Ltd.

By: Susanna Gallani, Jan Bouwens and Peter Kroos
This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting that her shop managers that perform well during the first part of the year, purposely reduce their effort in... View Details
Keywords: Data Analytics; Employees; Behavior; Performance; Management; Goals and Objectives; Motivation and Incentives; Analysis
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  • August 2018
  • Case

Tapping Growth at Lord Hobo Brewing Company

By: Ethan Rouen and Susanna Gallani
Lord Hobo Brewing Company accounts for its inventory process as it prepares to create its first set of professional financial statements for investors. View Details
Keywords: Inventory; Start-ups; Craft Brewing; Investing; GAAP; Brand Management; Accounting; Working Capital; Entrepreneurship; Private Equity; Business Startups; Business and Shareholder Relations; Food and Beverage Industry; Boston; New England; United States
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  • March 2022 (Revised March 2024)
  • Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane
Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details
Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States
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  • March 2022
  • Teaching Note

The Robin Hood Army (A) and (B)

By: Susanna Gallani and Brian Trelstad
Teaching Note for HBS Case Nos. 119-007 and 120-017. View Details
Keywords: Accounting; Expansion; Organizational Culture; Organizational Change and Adaptation; Service Delivery; Social Entrepreneurship; Mission and Purpose; India; Pakistan
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  • October 2019
  • Supplement

Tapping Growth at Lord Hobo Brewing Company Spreadsheet Supplement (Student)

By: Ethan Rouen and Susanna Gallani
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  • July 24, 2024
  • Article

Providing Value and Equity in Medicare's Dementia Care Is a Must

By: Susanna Gallani and Lidia Moura
Keywords: Health Care and Treatment
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  • March 2022
  • Teaching Note

Springfield Hospital

By: Susanna Gallani and Robert Kaplan
Teaching Note for HBS Case No. 117-025. View Details
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  • October 2019
  • Supplement

Tapping Growth at Lord Hobo PowerPoint Supplement

By: Ethan Rouen and Susanna Gallani
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  • October 2019
  • Supplement

Tapping Growth at Lord Hobo Brewing Company Spreadsheet Supplement (Instructor)

By: Ethan Rouen and Susanna Gallani
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  • September 2016 (Revised October 2018)
  • Case

Springfield Hospital

By: Susanna Gallani and Robert Kaplan
One of the key roles of costing systems is to support the evaluation of performance and facilitate appropriate resource allocations. Through participation in a comparative cost study, management at Springfield Hospital, known for its heavy focus on operational... View Details
Keywords: Time-Driven Activity-Based Costing; Variance Analysis; Activity Based Costing and Management; Health Care and Treatment; Health Industry
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  • November–December 2021
  • Article

Successfully Implementing TDABC in Health-Care Provider Organizations

By: Susanna Gallani and Gregory Sabin
This article describes some of the common obstacles that challenge the success of TDABC implementation in health-care provider organizations and suggests potential remedies and preventive measures. View Details
Keywords: Time-Driven Activity-Based Costing; Implementation; Health Care and Treatment; Activity Based Costing and Management
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  • September 2019
  • Teaching Note

Tapping Growth at Lord Hobo Brewing Company

By: Ethan Rouen and Susanna Gallani
Teaching Note for HBS No. 119-028. View Details
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  • May 2016 (Revised November 2022)
  • Teaching Note

RegionFly: Cutting Costs in the Airline Industry

By: Susanna Gallani and Eva Labro
Teaching Note for HBS No. 116-047. View Details
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  • October 2016 (Revised March 2022)
  • Background Note

Cost Variance Analysis

By: Robert S. Kaplan and Susanna Gallani
This note was written to provide students with fundamental concepts and methods for the analysis of cost variances. It focuses on the decomposition of cost variances into price, quantity, and mix variance components, an approach that allows students to identify the... View Details
Keywords: Cost Accounting
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  • April 29, 2024
  • Editorial

Stemming the Ripple Effect of Untreated Mental Illness: A Prescription for Change: Reimagining U.S. Healthcare

By: Lidia Moura and Susanna Gallani
Keywords: Well-being; Health Care and Treatment; Health Disorders; Change
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