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  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

entrepreneurs and business experts can predict their subsequent commercialization. How Should We Pay for Health Care? (536) Michael E. Porter and Robert View Details
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

ambitions, and my personal life. Books that are on my list to read are Shantaram: A Novel, by Gregory David Roberts, Things Fall Apart, by Chinua... View Details
Keywords: by Staff
  • February 2021
  • Article

Assessment of Electronic Health Record Use Between U.S. and Non-U.S. Health Systems

By: A Jay Holmgren, Lance Downing, David W. Bates, Tait D. Shanafelt, Arnold Milstein, Christopher Sharp, David Cutler, Robert S. Huckman and Kevin A. Schulman
Importance: Understanding how the electronic health record (EHR) system changes clinician work, productivity, and well-being is critical. Little is known regarding global variation in patterns of use.
Objective: To provide insights into which EHR... View Details
Keywords: Electronic Health Records; Health Care and Treatment; Online Technology; Health Industry; Information Technology Industry
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  • 01 Dec 2015
  • News

Alumni and Faculty Books for December 2015

(AMP 94, 1984) (iUniverse) Simple Sabotage: A Modern Field Manual for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace by Robert Galford (MBA 1976),... View Details
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms Authors: Modupe N. Akinola, David A. Thomas Abstract Workforce diversity continues to be a key focus for organizations, driven View Details
Keywords: Sean Silverthorne
  • 30 Jul 2001
  • What Do You Think?

What’s the Future of Corporate Governance?

leadership for an organization. Robert Kaplan and David Norton, in their books, The Balanced Scorecard and The... View Details
Keywords: by James Heskett

    Richard L. Nolan

    Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details

    Keywords: aerospace; information technology industry; internet
    • Winter 2015
    • Article

    When One Size Doesn't Fit All: Evolving Directions in the Research and Practice of Enterprise Risk Management

    By: Anette Mikes and Robert S. Kaplan
    Enterprise risk management (ERM) has become a crucial component of contemporary corporate governance reforms, with an abundance of principles, guidelines, and standards. This paper portrays ERM as an evolving discipline and presents empirical findings on its current... View Details
    Keywords: Contingency Theory; Grounded Research; Risk Management; Customization and Personalization
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    • 13 Aug 2008
    • Research & Ideas

    The Inner Life of Leaders

    require adaptation and the avoidance of the repetition compulsion. Q: Your book describes leadership dilemmas facing well-known individuals historically and currently, including View Details
    Keywords: by Martha Lagace
    • Article

    How Not to Cut Health Care Costs

    By: Robert S. Kaplan and Derek A. Haas
    Health care providers in much of the world are trying to respond to the tremendous pressure to reduce costs—but evidence suggests that many of their attempts are counterproductive, raising costs and sometimes decreasing the quality of care. Using evidence from field... View Details
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    • 19 Dec 2016
    • Research & Ideas

    The 10 Most Popular Stories of 2016

    Daniel M. Cable, and Bradley R. Staats show the importance of affirming team members’ self-concept prior to team formation. Risk Management: The Revealing Hand Robert S. View Details
    Keywords: by Carmen Nobel
    • 22 Feb 2011
    • Research & Ideas

    Most Popular Articles, Papers of the Decade

    much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced... View Details
    Keywords: by Sean Silverthorne
    • 15 Jun 2007
    • Research & Ideas

    Remembering Alfred Chandler

    done. Nor was he the elegant Robert E. Lee, fending off superior forces through ingenious defensive maneuvers. Instead he was the relentless Ulysses S. Grant—grinding out a series of costly victories at... View Details
    Keywords: by Sean Silverthorne
    • 2002
    • Chapter

    Use the Balanced Scorecard to Partner with Strategic Constituents: Employees, Customers, Suppliers, and Communities

    By: Robert S. Kaplan and David P. Norton
    Keywords: Balanced Scorecard; Employee Relationship Management; Customer Relationship Management; Business and Community Relations; Business and Stakeholder Relations
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    • 13 Oct 2010
    • First Look

    First Look: October 13, 2010

    case:http://cb.hbsp.harvard.edu/cb/product/411028-PDF-ENG Paul Bremer at the Coalition Provisional Authority in Iraq Robert Steven Kaplan and Nicholas TarantoHarvard Business... View Details
    Keywords: Sean Silverthorne
    • 31 Jul 2015
    • Research & Ideas

    The Faculty Reader: Who is Reading What This Summer?

    historian and Pulitzer Prize winner David McCullogh. I've heard that it's a nitty-gritty account of how they achieved sustained flight—against all odds and through... View Details
    Keywords: by Carmen Nobel; Information; Publishing
    • 01 Apr 2001
    • News

    New Ventures New Gains

    members, including early supporter William A. Sahlman, and passed it along to entrepreneurship club members Jennifer Scott Fonstad, David M. Rosenblatt, and John N. Iannuccillo... View Details
    Keywords: Julia Hanna and Susan Young; Martin Dubilier (MBA 1952); Business Schools & Computer & Management Training; Educational Services
    • July 2019
    • Article

    Evaluation of Economic and Clinical Outcomes Under Centers for Medicare & Medicaid Services Mandatory Bundled Payments for Joint Replacements

    By: Derek A. Haas, Xiaoran Zhang, Robert S. Kaplan and Zirui Song
    In 2016, the Centers for Medicare & Medicaid Services (CMS) launched its first mandatory bundled payment program, the Comprehensive Care for Joint Replacement (CJR) model, by randomizing metropolitan statistical areas (MSAs) into the payment model. The paper analyzed... View Details
    Keywords: Medicare; Medicaid; Bundled Payments; Health Care and Treatment; Cost Management; Performance Evaluation; Outcome or Result
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    • 2010
    • Working Paper

    Conceptual Foundations of the Balanced Scorecard

    By: Robert S. Kaplan
    David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details
    Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy
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    • 22 May 2020
    • In Practice

    Post-COVID Health Care: More Screens, Less Red Tape?

    by rigid state licensure requirements, will be able to practice telemedicine for all patients in their regions. Replacing fee-for-service payments with value-based ones will remove the final barrier to delivering such integrated care.... View Details
    Keywords: by Danielle Kost