by Regina Herzlinger - Publications - Faculty & Research

11 Mar 2020
News

May I Take Your Order?

06 Mar 2013
Research & Ideas

HBS Cases: Women MBAs at Harvard Business School

product." A Class of 1973 alumna recalls professors "who, in the middle of a class, would look at the women and the African Americans and say, 'Is this too difficult for you?' " By 1985 women made up 25 percent of the... View Details

Keywords: by Carmen Nobel; Education

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

quality service, attention to patients, and an attractive work environment for doctors and staff—must be taken into account. By showing the positive impact of making health care more consumer-oriented, Shouldice has helped recraft... View Details

Keywords: by Garry Emmons

23 Feb 2004
Research & Ideas

How Corporate Responsibility is Changing in Asia

Asia," held at the Asia Business Conference on February 14 at Harvard Business School. Ever since the public outcry in the 1990s over the wages paid by Nike to its Asian factory workers, the issue of multinational corporate social... View Details

Keywords: by Julia Hanna

22 May 2020
In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

service centers, which are primarily owned by physicians. Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration. Amy C. Edmonson: New ways to... View Details

Keywords: by Danielle Kost

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

learning a new surgical technique. Recent books by faculty have also challenged how we understand the health care system. Within the last three years Herzlinger authored Consumer-Driven Health Care and the... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

03 Aug 2022
News

How Hospitals Can Avoid Capacity Surges during the Next Public Health Crisis

19 Jan 2022
In Practice

7 Trends to Watch in 2022

these flaws; but their path is a rocky one. Regina Herzlinger is the Nancy R. McPherson Professor of Business Administration. [Image: iStockphoto/piranka] Related reading from the Working Knowledge Archives... View Details

Keywords: by HBS News

12 May 2014
News

China’s Strategic Challenge

19 Jan 2021
In Practice

Leadership Advice for Biden: Restore a Sense of Calm

manner. But pleasant personality can go only so far. Joseph Biden must deliver a strong economy and effectively address the powerful divides among various American groups. Regina E. Herzlinger... View Details

Keywords: by Dina Gerdeman

03 Mar 2021
Video

The Tulsa Massacre and the Call for Reparations: Black Wall Street

17 Jan 2017
Research & Ideas

Can China Maintain Its Economic Power?

a nation still shadowed by Mao Zedong’s controversial legacy institute market-based reforms that have made the country the world’s second-largest economic power. He has helped document that journey as the author of scores of cases,... View Details

Keywords: by Deborah Blagg

08 Mar 2021
News

Working Women Are At A Tipping Point: Former SBA Head (Podcast)

03 Mar 2021
Video

The Tulsa Massacre and the Call for Reparations: What Could Have Been

25 Mar 2014
Research & Ideas

China’s Economic System has Difficult Road Overcoming its Political System

overcome the limits placed upon it by the Party. Or, as the authors call it, "Party, Inc." It's not spoiling anything to say that the book answers its own question with, if not an outright no, then at least a highly qualified maybe. Click... View Details

Keywords: by Michael Blanding

29 Oct 2014
News

The Businessman Disrupting Organ Transplantation

09 May 2017
First Look

New Research and Ideas, May 9

chains lengthened by 20% following the collapse of a flagship dealer in 2008 and even more for institutions strongly connected to this dealer. Finally, dealers drastically reduced their inventory during the crisis. Publisher's link:... View Details

Keywords: Sean Silverthorne

F. Warren McFarlan

Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

Keywords: communications; computer; e-commerce industry; health care; information; information technology industry; nonprofit industry

03 Jun 2008
First Look

First Look: June 3, 2008

private governance of working conditions, initiated and implemented by companies, labor unions, and non-governmental activist groups. Whether these codes represents a substantive or merely symbolic approach to governing working conditions... View Details

Keywords: Martha Lagace

05 Apr 2011
First Look

First Look: April 5

and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting... View Details