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- All HBS Web
(3,297)
- People (1)
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- Research (1,983)
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- 04 Oct 2011
- Working Paper Summaries
Reviews, Reputation, and Revenue: The Case of Yelp.com
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
iStock In the 1992 film Glengarry Glen Ross, an executive played by Alec Baldwin presents a unique motivational scheme to a trio of down-on-their-luck real estate salesmen. There will be a new contest, he tells them, to see who can bring... View Details
- 1998
- Book
Competing by Design: The Power of Organizational Architectures
By: D. Nadler and Michael Tushman
Keywords: Organizational Design
Nadler, D., and Michael Tushman. Competing by Design: The Power of Organizational Architectures. NY: Oxford University Press, 1998.
- 14 May 2018
- Research & Ideas
Amazon vs. Whole Foods: When Cultures Collide
about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed by... View Details
- 10 Aug 2015
- Research & Ideas
New Medical Devices Get To Patients Too Slowly
implantable defibrillators or transcatheter heart valves, the FDA's regulatory approval process appears to delay those approvals, which in turn adds to development costs borne by device manufacturers, according to Innovation under... View Details
- 10 Apr 2019
- HBS Case
How Entrepreneurs Can Turn Lead Into Gold
through narratives and storytelling, or by seeking out members of a common group. One company that has succeeded in this regard, says Wu, is Cotopaxi, a Salt Lake City–based creator of outdoor apparel that Wu explored in a case study for... View Details
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
values that include community, curation, and convening. (Video by Amelia Kunhardt) About the Author Michael Blanding is a writer based in Boston. [Image: georgeclerk] Related Reading Technology Re-Emergence:... View Details
- 23 Jan 2020
- Research & Ideas
Businesses Need a 'Catalyst' to Make CSR Practices Stick
Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details
Keywords: by Michael Blanding
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
Kaplan, who has been working on a multiyear project with HBS Professor Michael E. Porter on improving value in health care, has found that often the most effective medical procedure is one that costs the least: talking. In a recent... View Details
- Article
Handshaking Promotes Deal-Making by Signaling Cooperative Intent
By: Juliana Schroeder, Jane L. Risen, Francesca Gino and Michael I. Norton
We examine how a simple handshake—a gesture that often occurs at the outset of social interactions—can influence deal-making. Because handshakes are social rituals, they are imbued with meaning beyond their physical features. We propose that during mixed-motive... View Details
Keywords: Handshake; Cooperation; Affiliation; Competition; Negotiation; Nonverbal Communication; Negotiation Participants; Behavior; Communication Intention and Meaning; Negotiation Deal
Schroeder, Juliana, Jane L. Risen, Francesca Gino, and Michael I. Norton. "Handshaking Promotes Deal-Making by Signaling Cooperative Intent." Journal of Personality and Social Psychology 116, no. 5 (May 2019): 743–768.
- 15 Oct 2001
- Research & Ideas
What You Don’t Know About Making Decisions
Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated only after the fact. But by the... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
It’s never been easy to make money in the restaurant industry. A highly fragmented sector dominated by 70 percent independent owners and operators, the average restaurant’s annual revenue hovers around $1 million and generates an... View Details
- 23 Dec 2013
- Research & Ideas
Just How Independent are ‘Independent’ Directors?
In theory, a board of directors protects the rights of shareholders. Independent directors are supposed to be just that—independent—free to dissent from a decision of the majority. The reality is more complex. Directors are tied to one another View Details
Keywords: by Michael Blanding
- 23 May 2016
- Research & Ideas
A Little Understanding Motivates Copyright Abusers to Pay Up
holders, but also applicable to many disputes involving small amounts. The customary approach When a digital image infringement by businesses is identified, the typical approach used by copyright owners is... View Details
- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
it. Those emotions are deep-seated from an evolutionary standpoint. “From a survival perspective, we are risk-averse,” she says. “Just as we are interested in other people thinking well of us. Long ago, rejection by the group could, in... View Details
Keywords: by Michael Blanding
- 05 Oct 2015
- Research & Ideas
What Companies Should Not Do in the Next Banking Crisis
involved with the policy response to the crisis in Spain. As hard-hit as the United States was by the Great Recession, Spain was damaged far worse: Years after the recession, growth was at a standstill and a quarter of the workforce... View Details
- 03 Jan 2019
- Research & Ideas
Everyone Knows Innovation is Essential to Business Success—Except Board Directors
three on their list of concerns. That’s the surprising finding in a new survey of boards of directors conducted by Harvard Business School professor Boris Groysberg and doctoral student Yo-Jud Cheng. “The concerns that ranked at the top... View Details
Keywords: by Michael Blanding
- 13 Jun 2017
- Research & Ideas
Why Global Investments Are Still a Good Bet
Photo by iStock Investors in global equity markets have traditionally hedged their bets, casting their investments far and wide across the world. That way, if the market in one country or region stagnated (think Japan in the 1990s or... View Details
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
beliefs. Therefore, readers might find interest in an oil spill by a company like BP, which for years portrayed itself as a leader in environmental concerns; but they might also find interest in an oil spill View Details
- 11 Jan 2016
- Research & Ideas
Is Group Loyalty a Force for Good or Evil?
be a better person. Max disagreed, suggesting instead that loyalty has a dark side, since it causes people to make bad decisions.” In Hildreth’s view, a strong sense of loyalty within individuals makes them more ethical, by sparking more... View Details
Keywords: by Michael Blanding