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- All HBS Web
(474)
- News (101)
- Research (301)
- Multimedia (4)
- Faculty Publications (265)
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- June 2018 (Revised November 2018)
- Case
Innovation at Insigne Health
By: Srikant M. Datar, Linda A. Cyr and Caitlin N. Bowler
Insigne Health is a fictional for-profit, integrated health insurer/health care provider whose leadership believes that by shifting members’ focus from “sickness” to “well-being” it could increase the overall health of its insured population and decrease the resources... View Details
Keywords: Design Thinking; Behavior Change; Chronic Disease; Health Care; Health Care and Treatment; Design; Behavior; Change; Innovation and Management
Datar, Srikant M., Linda A. Cyr, and Caitlin N. Bowler. "Innovation at Insigne Health." Harvard Business School Case 118-042, June 2018. (Revised November 2018.)
- 1999
- Article
Developing the Star Performer
By: Linda A. Hill
Hill, Linda A. "Developing the Star Performer." Leader to Leader (1999).
- 2019
- Book
Becoming a Manager: How New Managers Master the Challenges of Leadership
By: Linda A. Hill
In your career, or anyone's, there is one transition that stands out as the most crucial—going from individual contributor to competent manager.
New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to... View Details
New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to... View Details
Hill, Linda A. Becoming a Manager: How New Managers Master the Challenges of Leadership. 2nd ed., Boston: Harvard Business Review Press, 2019.
- 2015
- Introduction
Globalization
By: Linda A. Hill
Hill, Linda A. "Globalization." Introduction to Innovating the World: The Globalization Advantage, edited by V.R. Ferose, 13–44. Lillington, NC: Epistemy Press, 2015. Electronic.
- January 1989
- Supplement
Suzanne de Passe at Motown Productions, Video
By: Linda A. Hill
Updates events in the case and draws a tighter focus on managing a start-up and women in leadership. View Details
Hill, Linda A. "Suzanne de Passe at Motown Productions, Video." Harvard Business School Video Supplement 889-508, January 1989.
- 2005
- Working Paper
Leadership Development: A Strategic Imperative for Higher Education
By: Linda A. Hill
- August 1995
- Case
Slade Plating Department, The
By: Linda A. Hill
Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. Includes decision opportunity. A rewritten version of an earlier case. View Details
Hill, Linda A. "Slade Plating Department, The." Harvard Business School Case 496-018, August 1995.
- June 1994
- Supplement
Rudi Gassner at BMG International, Video
By: Linda A. Hill
Shows excerpts from a class discussion with Gassner and an MBA class. He describes his leadership style and the challenges he faces as the senior executive of a global entertainment enterprise. View Details
Keywords: Entertainment; Globalization; Leadership Style; Problems and Challenges; Entertainment and Recreation Industry
Hill, Linda A. "Rudi Gassner at BMG International, Video." Harvard Business School Video Supplement 494-524, June 1994.
- January 1994 (Revised April 1994)
- Supplement
Suzanne de Passe at Motown Productions (B)
By: Linda A. Hill
Provides an update of the (A) case. Describes de Passe's career from 1986 to 1993. View Details
Hill, Linda A. "Suzanne de Passe at Motown Productions (B)." Harvard Business School Supplement 494-014, January 1994. (Revised April 1994.)
- February 1993 (Revised March 1995)
- Case
Bernd Sterzel at the IVth Medizinische Klinik (A)
By: Linda A. Hill
After 10 years of running a small laboratory at Yale Medical School, Dr. R. Bernd Sterzel assumes leadership of a nephrology clinic in Nurnberg and Erlangen, Germany. In his ambitious efforts to transform the clinic into a leading academic research institution, he... View Details
Keywords: Change Management; Organizational Change and Adaptation; Problems and Challenges; Cross-Cultural and Cross-Border Issues; Health Industry; Germany; Connecticut
Hill, Linda A. "Bernd Sterzel at the IVth Medizinische Klinik (A)." Harvard Business School Case 493-059, February 1993. (Revised March 1995.)
- October 1986 (Revised March 1995)
- Supplement
Karen Leary (B)
By: Linda A. Hill
Supplements the (A) case. View Details
Hill, Linda A. "Karen Leary (B)." Harvard Business School Supplement 487-021, October 1986. (Revised March 1995.)
- May 2020 (Revised January 2022)
- Case
Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)
By: Linda A. Hill, Allison J. Wigen and Emily Tedards
Michael Ku joined Pfizer in 2011, after the company had undergone three large-scale mergers and acquisitions. His mission was to drive the digital transformation of the company’s clinical supply chain, but he knew he had to start with the culture. Over the next eight... View Details
Keywords: Innovation; Digital; Change; Culture; Management; Talent; Pharmaceutical Companies; Customer-centricity; Collaboration; Cross-functional Management; Purpose; Leadership; Innovation and Invention; Transformation; Organizational Culture; Change Management; Talent and Talent Management; Customer Focus and Relationships; Supply Chain; Decision Making; Mission and Purpose
Hill, Linda A., Allison J. Wigen, and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)." Harvard Business School Case 420-108, May 2020. (Revised January 2022.)
- April 2022
- Supplement
Mastercard Labs (B)
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, digital technologies were on the rise, and innovation needed to become a strategic imperative at the company. Banga tasked Garry Lyons, who had joined Mastercard through the 2009 acquisition of Orbiscom,... View Details
Keywords: Organizational Behavior; Culture; Transformation; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Digital Transformation; Metrics; Payments; Financial Industry; Financial Inclusion; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Fintech
Hill, Linda A., Sunil Gupta, Emily Tedards, and Julia Kelley. "Mastercard Labs (B)." Harvard Business School Supplement 422-081, April 2022.
- August 2024
- Case
Cristina Ventura: The Career of a Catalyst
By: Linda A. Hill, Allison J. Wigen and Ruth Page
This multimedia case follows the career of Chief Catalyst Officer for the Lane Crawford Joyce Group (LCJG), Cristina Ventura. After beginning her career in luxury in Europe and Asia, Ventura was recruited in 2011 to open Apple’s flagship stores in Hong Kong and South... View Details
Keywords: Innovation Leadership; Innovation Strategy; Technological Innovation; Leadership Style; Leading Change; Entrepreneurship; Luxury; Family Business; Personal Development and Career; Fashion Industry; Retail Industry; Technology Industry; Asia; China; Hong Kong
Hill, Linda A., Allison J. Wigen, and Ruth Page. "Cristina Ventura: The Career of a Catalyst." Harvard Business School Multimedia/Video Case 425-708, August 2024.
- autumn 1999
- Book Review
Book Review of Charismatic Leadership in Organizations
By: Linda A. Hill
Hill, Linda A. "Book Review of Charismatic Leadership in Organizations." Personnel Psychology 52, no. 3 (autumn 1999): 767–771.
- 2015
- Preface
HBR Guide to Managing Conflict at Work
By: Linda A. Hill
Hill, Linda A. "HBR Guide to Managing Conflict at Work." Preface to HBR Guide to Managing Conflict at Work, by Amy Gallo. Harvard Business Review Press, 2015.
- May 2000
- Supplement
Old Colony Associates
By: Linda A. Hill
Presents performance management interviews between James Cranfield and Eugene Kearney of Old Colony Associates. View Details
Hill, Linda A. "Old Colony Associates." Harvard Business School Video Supplement 400-507, May 2000.
- April 1994 (Revised April 1995)
- Teaching Note
Ted Smith and the Lyric Copier, Teaching Note
By: Linda A. Hill
Keywords: Information Technology Industry
- March 1994
- Teaching Note
Influence Style Questionnaire, Teaching Note
By: Linda A. Hill
Keywords: Power and Influence
- March 1992 (Revised March 1995)
- Case
Kevin Simpson
By: Linda A. Hill
Follows Kevin Simpson, a second-year Harvard Business School 1990 student, through his job search to his final decision between two very attractive but different job offers: a job as an international marketing manager at Eli Lilly and Co., a leading multinational... View Details
Hill, Linda A. "Kevin Simpson." Harvard Business School Case 492-041, March 1992. (Revised March 1995.)