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  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

European market overseas, and (3) concentrate on designing and producing new products for new and existing markets. There were several minority opinions, however. ASGMark commented, “The very idea of moving manufacturing of an American icon overseas, especially after... View Details
Keywords: by James Heskett; Auto
  • December 2003 (Revised February 2006)
  • Case

Jamie Dimon and Bank One (B)

By: Paul W. Marshall and Todd H Thedinga
To distribute only after discussion of HBS case 9-804-107. Describes the decisions made by Jamie Dimon as the new CEO in July 2000 and summarizes the progress of his turnaround over the next three years. View Details
Keywords: Decisions; Management Succession; Banks and Banking; Banking Industry
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  • 24 Apr 2012
  • First Look

First Look: April 24

mitigate these frictions. Read the paper: http://www.hbs.edu/research/pdf/09-116.pdf Sustainable Cities: Oxymoron or the Shape of the Future? Authors:Robert G. Eccles, Annissa Alusi, Amy C. Edmondson, and Tiona Zuzul Publication:Chap. 18 in Infrastructure... View Details
Keywords: Carmen Nobel
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

July 12, 1920, after an additional six years and $53 million. By the time all was said and done, the construction of the Panama Canal cost 2.0 times its initial estimate, after adjusting for inflation. The... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 05 Jul 2006
  • What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

Summing Up Judging from the number of responses to the July column, Justin Menkes, author of the book Executive Intelligence, appears to have tapped into a hot issue with his concern that what he terms "executive intelligence"... View Details
Keywords: by James Heskett
  • 29 Oct 2006
  • Research & Ideas

The History and Influence of Andy Grove

biographer Richard S. Tedlow puts it, Grove was "one of the master managers in the history of American business." A new biography, Andy Grove: The Life and Times of an American, will debut next week, written by Tedlow, the Class... View Details
Keywords: by Sean Silverthorne; Computer
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

the employment of “imposters,” a term, by the way, that was regarded as objectionable by many, most respondents implicitly rejected the notion. They pointed to the desirable qualities of imposters, people... View Details
Keywords: by James Heskett
  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

the corners" in baseball parlance—and more likely to throw it straight over the plate where it is easier to hit. In other words, the pitchers seemed to compensate for discrimination by throwing the ball in areas where the outcome was... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 02 Dec 2019
  • What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

that started a fuel burn 11 hours too early into the mission, using up so much fuel that the capsule could not reach the proper altitude. According to a reported comment by Jim Chilton, senior vice president of the space and launch... View Details
Keywords: by James Heskett; Air Transportation
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

online videos by simply turning away, opening another browser window, or chatting with someone. "It's not at all hard to avoid an ad online even if you can't technically skip it," he says. “It's not at all hard to avoid an ad online even... View Details
Keywords: by Carmen Nobel; Consumer Products
  • September 1998 (Revised February 1999)
  • Case

Interactive Insurance Services: Redefining Insurance Distribution

By: Lynda M. Applegate and Marla Malcom-Nagler
Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details
Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry
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  • September 2019 (Revised November 2019)
  • Case

Pinduoduo

By: Feng Zhu, Krishna G. Palepu, Bonnie Yining Cao and Dawn H. Lau
Founded in 2015 by serial entrepreneur, Colin Huang, Pinduoduo Inc. (PDD) had become China’s fastest-growing e-commerce platform in history. PDD pioneered a new approach to online shopping that allowed shoppers to share products, invite friends to form shopping teams,... View Details
Keywords: Digital Platforms; Business Model; Innovation and Invention; Competitive Advantage; Expansion; Strategy; E-commerce
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  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

At a time when health care providers have gone all in on telemedicine, Amazon, the world’s biggest online retailer, surprised Wall Street in late July when it announced it would acquire 1Life Healthcare Inc., which runs the... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • February 2015
  • Case

BlackRock: Diversity as a Driver for Success

By: Boris Groysberg and Katherine Connolly
In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details
Keywords: Women And Leadership; Diversity; General Management; Leadership; Change Management; Human Capital; Leading Change; Management Practices and Processes; Organizational Culture; Financial Services Industry; United States
Related
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

companies to look at products the way customers do: as a way to get a job done. Are You a Level-Six Leader? (23,834) http://hbswk.hbs.edu/item/6752.html Published: July 6, 2011 Asking the question, whom do you serve? is a powerful vector... View Details
Keywords: by Staff
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

or the Eiffel Tower instead of a picture of you. But if you have a photo of a dog where your face should be, it might deter people from renting your property." The researchers' data set consisted of all Airbnb New York rentals available on a randomly selected day in... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 20 Nov 2012
  • First Look

First Look: November 20

http://www.people.hbs.edu/vkumar/dynamicbundling_fall2012.pdf Pay Harmony: Peer Comparison and Executive Compensation Authors:Claudine Gartenberg and Julie Wulf Abstract Using rich panel data on division... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

to a rubber band that snaps back toward a somewhat constant middle ground even after pandemic-level disruptions. Here’s the argument as it applies to remote work or “work from anywhere”: Remote work, already common, was first required by... View Details
Keywords: by James Heskett
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

(iStockphoto/tofumax) A corporate board’s most important decision is selecting the organization’s CEO. By the same token, one could argue that a board’s most distasteful decision concerns firing a CEO. Once directors agree to release the... View Details
Keywords: by James Heskett
  • 13 Jun 2016
  • Lessons from the Classroom

That's Classic: Modern-Day Business Lessons from Ancient Rome

What can MBAs learn from the Roman emperors Tiberius and Claudius? All Roads Lead to Rome, a one-off elective course team-taught by HBS professor Frances Frei and Harvard history and classics professor Emma Dench, juxtaposed ancient texts... View Details
Keywords: by Julia Hanna

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