by Joe Lassiter - Publications - Faculty & Research

10 Nov 2008
What Do You Think?

How Much Can You Ask of Your Customers?

the biggest challenges for organizations are to have the necessary competencies and resources to act upon inputs." Sowmia Gopinathan echoed this comment: " (the) downside is only where expectations of the customers are made high View Details

Keywords: by Jim Heskett

28 Nov 2012
What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

individualized) levels." Peter Lee added "The real issue is what you consider to be performance Performance is all about quality-quality of effort as well as results." Gerald Nanninga suggested that "let's solve the problem View Details

Keywords: by James Heskett

03 Jan 2018
What Do You Think?

In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

on-the-job misdeeds served the purpose nicely. Those supporting the idea of a corporate board's creating an independent officer of compliance, reporting directly to the board, cited the need for visible action in the face of growing challenges posed View Details

Keywords: by James Heskett

18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

Chu, Joe Lassiter, and Mike Roberts. Initially, Sahlman recalls, there was some resistance to the idea, which was first proposed by Alison Berkley Wagonfeld and Bill Nussey (both MBA '96) as a project for... View Details

Keywords: by Julia Hanna; Education

01 Mar 2024
News

In Harmony

high-rise surface. On a Sunday afternoon in late November, Kim, 60, climbs the pathways crisscrossing Namsan, the 269-acre park rising high above Seoul. Soft yellow ginkgo leaves carpet the ground. A man, decked out in a white tracksuit and bucket hat, strolls View Details

Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea

03 Jan 2016
Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

changes on Black Monday for the 2014-15 season, seven for the 2013-14 season, and eight for the 2012-13 season. This year Black Monday is on January 4, 2015. Three coaches, Ken Whisenhunt of Tennessee Titans, Joe Philbin of Miami... View Details

Keywords: by Boris Groysberg & Abhijit Naik; Sports

01 Jun 2025
News

Making Difficult Decisions: The General Manager’s Job

One of the most essential roles of the general manager is to be the person who can move an organization forward through the most tangled of circumstances, says Professor Amy Edmondson, “where there is uncertainty, different points of view, and high stakes, whether... View Details

Keywords: Jen Mcfarland Flint; Illustration by Peter Arkle; Educational Support Services; Educational Services

29 Oct 2024
Cold Call Podcast

Can a Coffee Shop in Utah Help Solve Underemployment for People with Disabilities?

Keywords: Re: Richard S. Ruback

03 Jun 2016
News

Again in a Great City

thousands of abandoned homes, needs more housing The Detroit economy was already wavering when the Cummings family arrived. By early 1992, Detroit’s debt rating would be cut to junk bond status. From an investor’s point of view, the city... View Details

Keywords: April White; photographed by Brian Kelly

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

faculty are heavily invested in the design of courses and then guide others, perhaps alums or skilled adjuncts, in the delivery of project-based learning." Faculty Committee Studies Options The School's next steps are now in the hands of a faculty committee headed... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

21 Feb 2018
News

Investing in Tech That’s Worth the Wait

06 Dec 2021
News

What's the Word?

She·sesh·un (noun) Ly·ing flat (verb) Post·cook·ie (adj.) Bi·o·rev·o·loo·shun (noun) Dig·i·tul no·mad (noun) Di·ver·si·ty wa·shing (verb) Meem Stock (noun) When the price of supposedly “dull” stocks like BlackBerry and GameStop hit the roof earlier this year, driven... View Details

Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information

10 Oct 2000
Research & Ideas

Cross-Sector Collaboration: Lessons from the International Trachoma Initiative

both Clark and Pfizer. The Clark Foundation had spent 25 years funding research to prevent tropical diseases and now had an opportunity to leverage this experience and see its research applied in affected communities. Indeed, it had funded the research that was... View Details

Keywords: by Diana Barrett, James Austin & Sheila McCarthy

August 2009 (Revised January 2012)
Case

Pandora: Royalties Kill the Web Radio Star? (A)

By: Robert C. Pozen and Alex Curtis Rosenfeld

Joe Kennedy, president and CEO of Pandora, one of the largest and most popular web (Internet) radio broadcasters, had just received bad news. The Copyright Royalty Board (CRB) had announced its decision to increase the royalties required to be paid by the web radio... View Details

Keywords: Profit; Governing Rules, Regulations, and Reforms; Copyright; Laws and Statutes; Rights; Internet and the Web; Media and Broadcasting Industry

Citation

Educators

Purchase

28 Oct 2024
Op-Ed

Latino Voters Have Grown More Politically Divided. That’s Not Surprising.

electorate projected to double to 15 percent by November from 7.4 percent in 2000, according to Pew Research Center. “A new New York Times/Siena College Poll showed a steady narrowing in Democrats’ margin within this important group for... View Details

Keywords: by Richard Calvo, Vincent Pons, and Jesse M. Shapiro

16 Jan 2019
Research & Ideas

What Football Firings Teach Managers About Staying Relevant

Six National Football League head coaches were fired on December 31, or “Black Monday,” as it’s known in the sport. The infamous tradition begins immediately after the conclusion of each NFL regular season and represents efforts by... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

20 Jul 2020
Op-Ed

It's Time for a Bipartisan Health Plan for Employers and Employees

propose a way to alter our health insurance benefits universe for insured employees and the self-insured by combining the best of Republican and Democratic ideas about health insurance. More choice, affordability, and personal control A... View Details

Keywords: by Regina E. Herzlinger and Richard J. Boxer; Health; Insurance

June 1998 (Revised April 2000)
Case

GM Powertrain

By: Amy C. Edmondson and Mikelle Eastley

Discusses a young MBA plant manager who is improving the operations of a small General Motors components plant in Fredericksburg, Virginia. At 29 years old, Joe Hinrichs is the youngest plant manager at GM, and in his new assignment, he is faced with the daunting... View Details

Keywords: Service Operations; Labor Unions; Problems and Challenges; Technological Innovation; Change Management; Machinery and Machining; Manufacturing Industry; Auto Industry; United States

Citation

Educators

Purchase

01 Mar 2023
News

Clearing the Air

2022, it was heralded as a landmark investment in the environment. “This bill is the biggest step forward on climate ever,” President Joe Biden said when he signed the legislation, which included $369 billion for efforts such as advancing... View Details

Keywords: April White and Dan Morrell; Illustrations by Richard Borge

January 2006 (Revised April 2007)
Case

General Electric Healthcare, 2006

By: Tarun Khanna and Elizabeth Raabe

In January 2006, Joe Hogan, head of General Electric (GE) Healthcare Technologies, prepared to step into William Castell's shoes as CEO of GE Healthcare, the world's leading manufacturer of diagnostic imaging equipment. In 2004, former CEO Jeff Immelt acquired Amersham... View Details