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- All HBS Web (608)
- Faculty Publications (155)
- 06 May 2015
- What Do You Think?
Are You Ready for Personalized Predictive Analytics?
don't know we have can be exciting, efficient, and energizing. Or it can be fearsome, enervating, and subject to mistakes ranging from foolish to fatal. That's the sense provided by responses to this month's column. There was enthusiasm... View Details
Keywords: by James Heskett
- 03 Nov 2003
- What Do You Think?
Can Investors Have Too Much Accounting Transparency?
it, "We cannot look at investor losses as the only benchmark to evaluate the costs of Sarbanes-Oxley. One must also consider the cost of capital if confidence in the markets does not return…Unfortunately, you cannot legislate morality..." This theme was... View Details
Keywords: by James Heskett
- 02 Oct 2000
- What Do You Think?
What Lies Beyond NAFTA?
economies. The conclusion is that it has created jobs on both sides of the border while sharpening the ability of Mexican companies to compete. The Mexican business community is learning to cope not only with foreign competitors, but also with rising labor costs caused... View Details
Keywords: by James Heskett
- 02 May 2005
- What Do You Think?
Where is Consumer Generated Marketing Taking Us?
the time, I bet he would have spent significant time on the online underground." Fernando Polo dismissed the potential pitfalls of bias caused by listening only to outspoken users of the Internet by... View Details
Keywords: by James Heskett
- 08 Apr 2015
- What Do You Think?
Are Technology Companies Ripe for Disruption?
can actually use." Paul Hamilton-Smith opined that software companies "mostly subsist from their renewal revenue stream. That stream is generated by 'new and improved' software versions." And Julian Lowe commented that... View Details
- 02 Jul 2001
- What Do You Think?
Built to Last or Bought to Sell?
stimulated by advocates of agency theory over the past two decades. And it brings to mind the old Milton Friedman axiom that the business of business is to make money (presumably more than the average for the market and for long periods... View Details
Keywords: by James Heskett
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
To some degree, this has exacerbated the challenge to those responsible for staffing these activities by creating more frequent peaks and valleys in demands for talent. Are there lessons for human resource management in what is being done... View Details
Keywords: by James Heskett
- 10 Mar 2011
- What Do You Think?
To What Degree Does the Job Make the Person?
(people who experience no hormonal change and cannot adapt) leave or are forced out." While ignoring the question of chemical change, dependencies that were posed by several respondents may suggest opportunities for future research.... View Details
Keywords: by James Heskett
- 02 Feb 2004
- What Do You Think?
Leadership: A Matter of Sustaining or Eliminating Groupthink?
doers at the senior levels of management." Advice to leaders in formulating decisions was provided by Keith Pinto, who opined that "Encouraging mavericks, risk takers, and soul searching questions is part of the chaos that... View Details
Keywords: by James Heskett
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
groups are important to a marketing organization, which group is addressed most effectively by emerging techniques relying on neuroscience, particularly the exploration of the subconscious feelings that may or may not drive behavior? Will... View Details
Keywords: by James Heskett
- 10 Jan 2005
- What Do You Think?
Public Pension Reform: Does Mexico Have the Answer?
is the wrong discussion ...Instead of creating the equivalent of mini-401(k) accounts, the focus on social security reform should be on the income side. By utilizing an institutionally-provided defined benefit approach that better... View Details
- 04 Dec 2000
- What Do You Think?
Have We Overdone Deregulation and Privatization?
Congress enacted legislation that had become known as "the Federal Express bill." It was designed to test the idea of deregulation by allowing air freight carriers to fly planes of any size on any routes, without federal price... View Details
Keywords: by James Heskett
- 06 Dec 2004
- What Do You Think?
Why Do Managers Fail to Act on Their Predictions?
or not on my watch anyhow." (Jamal Barghouti). A dominant theme concerned the bias in the market toward addressing short-term challenges, caused in large part by what Robin Chacko described as the "impatient" investor. As... View Details
Keywords: by James Heskett
- 02 Jan 2013
- What Do You Think?
Should We Rethink the Promise of Teams?
benefit from it, we are discussing a hostage situation." Limits to the use of teams in the innovation process were suggested by Adetola, who commented that "in the field of technology/science and other spheres where deep disruptive... View Details
Keywords: by James Heskett
- 05 Mar 2014
- What Do You Think?
When Will the Next Dot.com Bubble Burst?
Summing Up Is "Collateral Damage" from Economic Bubbles Inevitable, Necessary, and Useful? According to the old saw, markets are made by differences of opinion. If that's the case, there is a real market around the question of... View Details
- 31 Mar 2002
- What Do You Think?
Is This the Decade of the Investor?
Summing Up Responses to the question, "Is this the decade of the investor?" offer little hope that the investor will get any relief soon, compared to the rewards realized by managers and customers. Nor do they hold out much... View Details
Keywords: by James Heskett
- 04 Mar 2002
- What Do You Think?
Why the Bull Market in Leadership Books?
are made more often than they are born, otherwise they probably wouldn't be so attracted to the subject. (Of them, only Melvin Sorcher and James Bryant, writing in the February issue of the Harvard Business Review, assume that leadership... View Details
Keywords: by James Heskett
- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
of work is going to ... increase morale." Faisal Shaheen takes the matter one step further by asserting that "If not supported and recharged, households will not be able to add productive talent to the future labor force."... View Details
Keywords: by James Heskett
- 06 Sep 2004
- What Do You Think?
How Do We Prepare for a World Without Cheap Oil?
Summing Up Is the end of cheap oil a challenge to the world? Yes. Will it affect our standard of living adversely? Not likely. At least that is the verdict of most of the large number of respondents to this month's column who rely on assumed human ingenuity combined... View Details
Keywords: by James Heskett
- 01 Dec 2011
- What Do You Think?
Thinking Slow: An Argument for Bureaucracy?
with the downside of thinking slow. So here is what my gut tells me about what you said this month: Thinking slow, as Daniel Kahneman calls it in his recent book by that name, is important under circumstances of high risk, uncertain... View Details
Keywords: by James Heskett