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(1,812)
- People (1)
- News (441)
- Research (1,141)
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- Faculty Publications (535)
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- 06 Jan 2003
- What Do You Think?
China: The Next Big Market Opportunity or the Next Big Bubble?
opportunities and substantial returns on investment of the kind suggested by some are years, perhaps even decades, away. It will require not only caution but also a great deal of patience as barriers to economic development are lowered.... View Details
Keywords: by James Heskett
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
that lead to damaged trust may well be "plans and intentions (that are) overtaken by circumstances beyond control." There were even more suggestions about what to do about the trust deficit, other than just making sure that all... View Details
Keywords: by James Heskett
- 01 Aug 2005
- What Do You Think?
Is There an “Efficient Market” in CEO Compensation?
largely by scale alone." Several respondents offered an explanation for these phenomena. Typical was Rahul Sharma's comment: " . . . these high executive compensation packages are . . . necessitated View Details
Keywords: by James Heskett
- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
Summing Up Responses to this month's column raise questions about whether Section 404 of the Sarbanes-Oxley Act, requiring that senior managers certify the integrity of the processes by which their companies' financial reports are... View Details
Keywords: by James Heskett
- 17 Jul 2000
- What Do You Think?
Where Is the Microsoft Board?
Microsoft caused by (2) a defense personally led by Bill Gates and (3) by the failure of the company's board to provide counsel. In the case of a high-tech company where... View Details
Keywords: by James Heskett
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one concluding that it is one of the most important drivers of... View Details
Keywords: by James Heskett
- 01 Oct 2001
- Research & Ideas
Five Questions for James Austin
In an email interview, Harvard Business School professor James Austin spoke with HBS Working Knowledge managing editor Carla Tishler about his work on collaboration and his ongoing research.Tishler: You talk about companies transitioning... View Details
Keywords: by Carla Tishler
- 05 Jul 2006
- What Do You Think?
How Important Is “Executive Intelligence” for Leaders?
Summing Up Judging from the number of responses to the July column, Justin Menkes, author of the book Executive Intelligence, appears to have tapped into a hot issue with his concern that what he terms "executive intelligence" is underrated, under-measured,... View Details
Keywords: by James Heskett
- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
represents a capability which is difficult to replicate." Several did suggest potential problems, however, in using speed to preempt the fruits of intellectual property. John Rudd comments, "The practice mentioned by Fox... View Details
Keywords: by James Heskett
- 01 Aug 2018
- What Do You Think?
Are Free Trade and Free Markets Quaint Ideas From the Past?
consumers and workers, and the political realities of modern governments. That appears to be a central message conveyed by responses to this month’s column. Ian Brinkley raised the issue of shifting needs of trading partners as a problem... View Details
Keywords: by James Heskett
- 01 Sep 2003
- What Do You Think?
To Whom Should Boards be Accountable?
fill."—Allan Page "There is no definitive answer to the question of how any given board balances the needs of various classes of shareholders, employees, vendors, etc."—Amy Savin "The board should be guided by the... View Details
Keywords: by James Heskett
- 30 Jun 2020
- What Do You Think?
Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?
listened to.” He’s suggesting that the issue of recruitment may be overshadowed by those of inclusion and “voice.” Comments by others from the business world lead one to believe that minority talent... View Details
- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
of the OR” vs. the “genius of the AND” Only four of the 18 companies in their sample were based on the West Coast. But their point of view would be adopted by many startups in Silicon Valley and the venture capitalists funding them. The... View Details
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
process, they provoked a new round of questions. David Physick teed up the discussion nicely by commenting, "The wonderful American motor racing driver, Mario Andretti, who was as focused an individual as any racer, remarked he'd... View Details
Keywords: by James Heskett
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
an absolute believer as well as an amateur practitioner of Conscious Capitalism and its sister concept of Servant Leadership, I do not think that either concept solves the problem by itself. What they can do is create the opportunity and... View Details
Keywords: by James Heskett
- 08 Sep 2011
- What Do You Think?
What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?
Summing Up The first impression I get from respondents to this month's column is that Steve Jobs can't be replaced as CEO of Apple by just one person. Rather the succession must include at least a head of design (according to Yadeed Lobo)... View Details
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
this impact: the broad, shallow, positive impact on product prices versus the narrow, deep, negative impact on individuals." These quotes help sum up the nature of the thought-provoking debate stirred by this month's column. On the... View Details
Keywords: by James Heskett
- 30 Sep 2002
- What Do You Think?
Are Business Schools Really Important “Crucibles of Leadership?”
Original Article The new book Geeks and Geezers by Warren Bennis and Robert Thomas, argues that all the leaders they studied, whether "geeks" (under thirty) or "geezers" (over seventy), have the ability to engage... View Details
Keywords: by James Heskett
- 07 Mar 2005
- What Do You Think?
Should Business Management Be Regarded as a Profession?
this way: "It is hard for me to imagine that certification by itself would have a significant impact on a CEO's ethics...The real problem is the ability of CEOs to be CEOs." John Anderson commented that "Let's not assume... View Details
Keywords: by James Heskett
- 04 Feb 2015
- What Do You Think?
Is There a Stanford-Google-Silicon Valley School of Management?
product-market view of the world; it was all about the automobile. The Google approach, by contrast, "is more an organization building. The premise is if you build an investment business and bring in enough great talent, they will... View Details