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  • 2013
  • Working Paper

What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews

By: Loretti I. Dobrescu, Michael Luca and Alberto Motta
This paper investigates the determinants of expert reviews in the book industry. Reviews are determined not only by the quality of the product, but also by the incentives of the media outlet providing the review. For example, a media outlet may have the incentive to... View Details
Keywords: Books; Quality; Experience and Expertise; Relationships; Publishing Industry
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  • July 2021
  • Article

The Effect of Price on Firm Reputation

By: Michael Luca and Oren Reshef
While a business's reputation can affect its pricing, prices can also affect its reputation. To explore the effect of prices on reputation, we investigate daily data on menu prices and online ratings from a large rating and ordering platform. We find that a price... View Details
Keywords: Pricing; Reputation Systems; IT Policy And Management; Economics Of Digital Platforms; Business Ventures; Reputation; Price; Consumer Behavior; Analysis
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  • Web

Institute Associates - Institute For Strategy And Competitiveness

the Economy Group. She received her PhD in Business Economics from the Universidad Complutense de Madrid, and she was a Visiting Scholar at the Kellogg School of Management at Northwestern University. Professor Delgado works on joint... View Details
  • 10 Jan 2018
  • News

Time to end the debate and face facts: Minimum wage laws hurt the poor

  • 01 Feb 1998
  • News

Women at the Top

that when you are the first to enter a market, it's important to build continually on that first-mover advantage. In my field, investment banking, you can't coast, not even for a minute. You constantly have to come up with the next idea." Koehn's opening presentation... View Details
Keywords: Marguerite Rigoglioso and Susan Young
  • 01 Dec 1996
  • News

Organizations and Markets: A Challenging View of the World

The following article is the seventh in a series on the activities and research taking place in each academic unit at HBS. Professor Michael C. Jensen has a simple explanation for why people sometimes don't... View Details
Keywords: Susan Young
  • 21 Jan 2014
  • First Look

First Look: January 21

Benjamin G., and Michael Luca Abstract—Online marketplaces often contain information not only about products, but also about the people selling the products. In an effort to... View Details
Keywords: Sean Silverthorne
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

organization? by Ethan Bernstein. What Is Disruptive Innovation? By Clayton Christensen, Michael E. Raynor, and Rory McDonald. The Capitalist’s... View Details
Keywords: by Carmen Nobel
  • 05 Jul 2016
  • First Look

July 5, 2016

July–August 2016 Harvard Business Review Beyond the Holacracy Hype: The Overwrought Claims—and Actual Promise—of the Next Generation of Self-Managed Teams By: Bernstein, Ethan, John Bunch, Niko Canner, and View Details
Keywords: Sean Silverthorne
  • June, 2021
  • Article

Learning from Deregulation: The Asymmetric Impact of Lockdown and Reopening on Risky Behavior During COVID-19

By: Edward L. Glaeser, Ginger Zhe Jin, Benjamin T. Leyden and Michael Luca
During the COVID-19 pandemic, states issued and then rescinded stay-at-home orders that restricted mobility. We develop a model of learning by deregulation, which predicts that lifting stay-at-home orders can signal that going out has become safer. Using restaurant... View Details
Keywords: COVID-19; Lockdown; Reopening; Impact; Coronavirus; Public Health Measures; Mobility; Health Pandemics; Governing Rules, Regulations, and Reforms; Consumer Behavior
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  • 08 Dec 2015
  • First Look

December 8, 2015

create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2018
  • News

How customer complaints help companies

  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

inspections. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52570 Survival of the Fittest: The Impact of the Minimum Wage on Firm Exit By: Luca, Dara Lee, and Michael View Details
Keywords: Sean Silverthorne
  • 12 May 2016
  • News

When Mass Shootings Lead to Looser Gun Restrictions

  • May 2018
  • Article

Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change

By: Edward L. Glaeser, Hyunjin Kim and Michael Luca
Data from digital platforms have the potential to improve our understanding of gentrification and enable new measures of how neighborhoods change in close to real time. Combining data on businesses from Yelp with data on gentrification from the Census, Federal Housing... View Details
Keywords: Forecasting Models; Simulation Methods; Regional Economic Activity: Growth, Development, Environmental Issues, And Changes; Geographic Location; Local Range; Transition; Analytics and Data Science; Measurement and Metrics; Economic Growth; Forecasting and Prediction
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  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

level. Their work has been both influenced by and reported recently by several academics. Harvard Business School professors Michael View Details
Keywords: by James Heskett; Technology
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I... View Details
Keywords: by Kathryn Haviland
  • 30 Jul 2013
  • First Look

First Look: July 30

Group Luca de Meo, chief marketing officer of Volkswagen Group, reflects on his time leading the marketing department at Volkswagen Passenger Cars brand. In particular, he thinks about the environmental sustainability initiative launched... View Details
Keywords: Anna Secino
  • 23 Jul 2013
  • First Look

First Look: July 23

Restaurant Hygiene Inspections and Online Reviews By: Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca Abstract—Restaurant hygiene... View Details
Keywords: Anna Secino
  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

reviews through a sting conducted by Yelp. These data support our main results and shed further light on the economic incentives behind a business's decision to leave fake reviews. Publisher's link:... View Details
Keywords: Carmen Nobel