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Show Results For
- All HBS Web
(1,317)
- People (4)
- News (314)
- Research (799)
- Events (5)
- Multimedia (5)
- Faculty Publications (316)
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- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
customers by doing less." "I have been studying retail in-store logistics," says Ton, "looking at what goes wrong in those 'last 10 yards' of the supply chain—from the store's loading dock to the customer's hands—and... View Details
- 29 Feb 2000
- Research & Ideas
Whence IT Value?
visible, important ways. This hypothesis is reinforced by a growing number of academic studies indicating that a dollar spent on IT returns at least as much as a dollar spent on other forms of capital in many industries. These findings... View Details
Keywords: by Andrew McAfee
- 04 Jan 2017
- What Do You Think?
How Much Bureaucracy is a Good Thing in Government and Business?
Summing Up: Are Bureaucracies Worth Improving? Several messages emerge from responses to this month’s column on the worthiness of bureaucracies. In general, there is a wide range of thinking about the value of bureaucracies and work done View Details
Keywords: by James L. Heskett
- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
is human ingenuity—fueled by unique experiences and bespoke skills—that holds the key to the most creative and unprecedented solutions, our study indicates. The future lies not in human versus machine... View Details
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
paltered in some or most of their negotiations, whereas a smaller number, 21 percent, said that they lied by commission. Perhaps they palter more often because it doesn’t make them feel as badly as outright... View Details
Keywords: by Dina Gerdeman
- 01 Nov 2010
- Research & Ideas
How IT Shapes Top-Down and Bottom-Up Decision Making
What determines whether decisions happen on the bottom, middle, or top rung of the corporate ladder? New research offers a surprising conclusion: The answer often lies in the technology that a company uses. Information-based systems, such... View Details
Keywords: by Carmen Nobel
- 31 Oct 2018
- What Do You Think?
What is the Function of Fear in Leadership?
leader’s role should involve reducing fear among associates to a minimum. Beatriz commented that, “quite often, team members paralyze due to fear and start delegating upward New KPIs, action plans, and strategies that don’t decipher the bad organizational habits and... View Details
Keywords: by James Heskett
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
people away from a “scarcity mindset” by creating incentives for organizations to pool resources rather than compete for funding. For example, Lipsey partnered with Miami-based philanthropist Daniel R. Lewis... View Details
Keywords: by Carolyn DiPaolo
- 12 Jun 2018
- Research & Ideas
In a Landscape of 'Me Too' Drug Development, What Spurs Radical Innovation?
their cash reserves have suddenly expanded—they tend to put that extra budget towards more exploratory projects,” says Harvard Business School Assistant Professor Joshua Krieger. He co-authored the study Developing Novel Drugs with View Details
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
March 27, 2017 Harvard Business Review How the Water Industry Learned to Embrace Data By: Cespedes, Frank V., and Amir Peleg Abstract—Most current talk about “big data” seems to assume the disintermediation or replacement of physical assets View Details
Keywords: by Sean Silverthorne
- 19 Jul 2017
- Research & Ideas
Why Government 'Nudges' Motivate Good Citizen Behavior
suitcases at the airport. But now agencies are finding that subtle “nudges” can motivate behavior much better than ads, fines, or deadlines. Nudges, or small changes to the context in which decisions are made, are the subject of a new analysis View Details
Keywords: by Michael Blanding
- 31 May 2023
- HBS Case
From Prison Cell to Nike’s C-Suite: The Journey of Larry Miller
Miller shares how education helped him escape a life of crime, how keeping his secret came at a huge personal price, and why employers should give the formerly incarcerated a chance to succeed. Directed by Jamal Meneide, a filmmaker based... View Details
- 08 Aug 2005
- Research & Ideas
Decision Rights: Who Gives the Green Light?
for the pricing of bids made by its foreign subsidiaries. The company believed that its U.S.-based executives would be more effective in making pricing decisions because they had a broader purview of the company's needs. But the time... View Details
Keywords: by Peter Jacobs
- 05 Nov 2018
- Working Paper Summaries
Pioneer (Dis-)advantages in Markets for Technology
- 04 Feb 2022
- Book
Beyond the Cold War: Reinventing Socialism in 5 Countries
process of constructing socialism was obscured to a degree by the bipolar structure of geopolitics. As the quest for allies and political support became a zero-sum game in Moscow and Washington, DC, it became easier to view states as... View Details
Keywords: by Dina Gerdeman
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
clean bathrooms and parking lots, along with quick, friendly service. The result? In 2010, its by-store profit was almost double that of the top quartile of competitors. Since its founding in 1958 by Chester Cadieux and Burt B. Holmes,... View Details
- 14 Feb 2017
- Research & Ideas
A Strategy For Steady Leadership in an Unsteady World
by focusing Unilever’s True North on sustainability. Understanding – With their vision in hand, leaders need in-depth understanding of their organization’s capabilities and strategies to take advantage of rapidly changing circumstances... View Details
Keywords: by Bill George
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
almost exclusively in those same large vehicles likely to be made obsolete by a new 35.5 MPG standard the Administration has promised to implement by 2016. Daniel Heller,... View Details
- 20 Sep 2017
- Research & Ideas
The Three Types of Leaders Who Create Radical Change
changes that diverge from taken-for-granted norms. “Although history remembers some individual actors as highly influential, single leaders rarely change the course of society on their own.” The Agitator stirs the pot by articulating and... View Details
Keywords: by Carmen Nobel
- 13 May 2013
- Research & Ideas
How to Spot a Liar
allocators were honest, telling the receivers the true amount of the endowment and/or offering them at least half of the pot. The remaining 30 percent of allocators were classified either as liars (meaning they flat-out lied about the... View Details
Keywords: by Carmen Nobel