by Daniel Snow - Publications - Faculty & Research

04 Nov 2015
What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

included those that “women have greater analytical skills and coordinate activities with much (greater) ease than men while upholding company values and strategy” (Mathews Daniel Kapito); “Having senior female leaders should lead to... View Details

Keywords: by James Heskett

06 Jul 2016
Research & Ideas

The Truth About Authentic Leaders

doing things they will come to regret. The key is to have the self-awareness to recognize these times and listen to close colleagues who point them out. The essence of authentic leadership is emotional intelligence, or EQ, as articulated View Details

Keywords: by Bill George

March 2021
Supplement

Toyota and Its Labor Union in Argentina (C)

By: Jorge Tamayo, Erik Snowberg and Jenyfeer Martinez Buitrago

Toyota Argentina (TASA) and the union representing automotive industry workers in the country had been working together since 2011 to address the challenges faced by Toyota’s manufacturing plant in Zárate (Argentina). In 2019, after achieving all the goals set forward... View Details

Keywords: Strategy; Alignment; Cooperation; Negotiation; Agreements and Arrangements; Labor Unions; Labor and Management Relations; Factories, Labs, and Plants; Goals and Objectives; Auto Industry; Latin America; South America; Argentina

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06 Jun 2011
Research & Ideas

Why Leaders Lose Their Way

compensation for their accomplishments, few leaders start out seeking only money, power, and prestige. Along the way, the rewards—bonus checks, newspaper articles, perks, and stock appreciation—fuel increasing desires for more. This creates a deep desire to keep it... View Details

Keywords: by Bill George

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

almost exclusively in those same large vehicles likely to be made obsolete by a new 35.5 MPG standard the Administration has promised to implement by 2016. Daniel Heller,... View Details

Keywords: by Staff; Auto

31 May 2023
HBS Case

Why Business Leaders Need to Hear Larry Miller's Story

Boston. Produced in collaboration with Danielle Kost and Dina Gerdeman of HBS Working Knowledge. Inspired by the case "Larry Miller" by Francesca Gino, Frances X. Frei, Hise... View Details

Keywords: by Jamal Meneide; Entertainment & Recreation; Consumer Products

January 2021 (Revised March 2021)
Supplement

Toyota and Its Labor Union in Argentina (B)

By: Jorge Tamayo, Erik Snowberg and Jenyfeer Martinez Buitrago

Toyota Argentina (TASA) and the union representing automotive industry workers in the country had been working together since 2011 to address the challenges faced by Toyota’s manufacturing plant in Zárate (Argentina). The strategy for moving forward was built on an... View Details

Keywords: Manufacturing Performance; Production; Performance Improvement; Strategy; Labor Unions; Labor and Management Relations; Agreements and Arrangements; Strategic Planning; Factories, Labs, and Plants; Auto Industry; Argentina

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30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

in New-Employee Orientation Employee orientation programs ought to be less about the company and more about the employee, according to new research by Daniel M. Cable, Francesca Gino, and Bradley R. Staats.... View Details

Keywords: by Staff

19 Feb 2014
Research & Ideas

Racist Umpires and Monetary Ministers

business and economics as a whole. Eyes On The Ball In order to determine the effect of racial discrimination on baseball games, Parsons and colleagues Johan Sulaeman of Southern Methodist University, Michael C. Yates of Auburn University, and View Details

Keywords: by Michael Blanding; Sports; Information; Publishing

06 Mar 2006
Research & Ideas

Four Strategies for Making Concessions

wage increase. The union was asking for a 4 percent increase, while management wanted to raise salaries by only 1 percent. The executive considered the situation. During past negotiations, weeks were lost as each side jockeyed for... View Details

Keywords: by Deepak Malhotra

10 Nov 2015
Op-Ed

Authentic Leadership Rediscovered

difficult decisions, terminating people and going against the will of the majority, as required to meet the situational imperative. These difficult actions can be taken while still retaining their authenticity. Authentic leaders are real and genuine. You cannot “fake... View Details

Keywords: by Bill George

28 Jun 2022
Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details

Keywords: by Avery Forman

01 Dec 2021
What Do You Think?

How Will the Metaverse Affect Productivity?

(iStockphoto/tolgart) In 1992, the very funny cyberpunk novelist Neal Stephenson brought “the pizza Deliverator,” also known as Hiro Protagonist, to life along with the notion of the Metaverse in his book Snow Crash. Hiro, a “member of... View Details

Keywords: by James Heskett

10 Apr 2014
Research & Ideas

John Kotter’s Plan to Accelerate Your Business

explicitly and frequently," to Clayton Christensen's insights about how poorly companies handle the technological discontinuities inherent in a faster moving world. Kotter also credits recent work by Nobel Laureate View Details

Keywords: by Kim Girard

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

was a way of injecting a certain amount of objectivity and analysis into the decision to be made. In recent years, we have been advised to make certain decisions in a "blink" by Malcolm Gladwell, to "think twice" View Details

Keywords: by James Heskett

15 May 2017
Sharpening Your Skills

The Promises and Limitations of Big Data

financial robots, and passing along the savings to their customers. Luis Viceira explains the rise of "fintech" in a new case study. Man vs. Machine: Which Makes Better Hires? Danielle Li and colleagues find that computers make... View Details

Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health

04 Mar 2002
What Do You Think?

Why the Bull Market in Leadership Books?

personal humility. Think of how many so-called leaders possess one or the other of these but not both. Primal Leadership, by Daniel Goleman, Richard Boyatzis, and Annie McKee, maintains that the primal job... View Details

Keywords: by James Heskett

29 May 2006
What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

lower paying jobs . . . one look at the American auto industry gives us a glimpse into the future economy." As Daniel Hayes put it: "I see a shakeout coming among low-cost service providers unless they find ways to provide value... View Details

Keywords: by James Heskett; Service

01 Jun 2015
Research & Ideas

The Surprising Benefits of Oversharing

research studies by Harvard Business School faculty explore this brave new world of "oversharing" — asking what it means to organizations and to reputation when we decide to buck the trend and keep personal information, well,... View Details

Keywords: by Michael Blanding

March 1998 (Revised April 1998)
Case

Egon Zehnder International: Implementing Practice Groups

By: Michael Y. Yoshino, Carin-Isabel Knoop and Cate Reavis

Since its creation in 1964, executive search firm Egon Zehnder International (EZI) marketed its consultants as "generalists." As searches became more global and industry-specific in the 1990s, CEO Daniel Meiland decided the firm needed to offer specialized services. By... View Details

Keywords: Business Units; Global Strategy; Leadership; Brands and Branding; Service Operations; Organizational Structure; Consulting Industry; Service Industry

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