Publications

24 Oct 2018
Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

executive teams can be world class or “legacy” leaders who can’t move with the times. There are many tradeoffs when factoring leadership into the decision process of startup versus mature. Startup founded by serial entrepreneurs. This can... View Details

Keywords: by Julia B. Austin

05 Jun 2013
What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

Summing Up Why Not Turn "No Surprises Management" On Its Head? If "managing up" with a "no surprises management" (NSM) philosophy is popular, "managing down" with NSM makes just as much sense, according to respondents to this... View Details

Keywords: by James Heskett

20 May 2019
Research & Ideas

Activist CEOs Are Rising Up—and Their Customers Are Listening

When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details

Keywords: by Michael Blanding

Working While Distancing

Are you suddenly working from home? In this episode of HBR’s advice podcast, Dear HBR:, cohosts Alison Beard and Dan McGinn answer your questions with the help of View Details

05 Feb 2018
What Do You Think?

Should Companies Disclose Employee Compensation?

would avoid a "one size fits all" approach to the practice of making compensation known. These are the views put forth by participants in this month's discussion of transparency in compensation. Disclosing pay ranges vs.... View Details

Keywords: by James Heskett; Financial Services

20 Apr 2016
Research & Ideas

When CEOs Become Activists

discussion about racial equality by having baristas write ‘Race Together’ on coffee cups.” And when chicken chain Chick-Fil-A President Dan Cathy spoke out against gay marriage in 2012, his statements... View Details

Keywords: by Carmen Nobel; Technology; Publishing

July 2019 (Revised August 2020)
Case

Peabody Essex Museum: What Next?

By: V. Kasturi Rangan and Jeffrey F. Rayport

The case describes the 25-year transformation of Peabody Essex Museum, which was created in 1993 by the merger of two sub-scale predecessor cultural institutions, operating since 1799, in Salem, Massachusetts. Dan Monroe, its founding CEO, began a process of building... View Details

Keywords: Museums; Strategy; Leadership; Transformation; Innovation Leadership; Strategic Planning

02 Jun 2011
Research & Ideas

Signing at the Top: The Key to Preventing Tax Fraud?

experiments, are published in a new paper, When to Sign on the Dotted Line? Signing First Makes Ethics Salient and Decreases Dishonest Self-Reports, written by Lisa L. Shu, Francesca Gino, and Max H. Bazerman of Harvard Business School,... View Details

Keywords: by Carmen Nobel; Accounting

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

workers more fully in their work? What has to be done to assure adherence to an organization's values by everyone? Do effective organization cultures and remote work mix? What do you think? Acknowledgement: I am indebted to View Details

Keywords: by James Heskett

September 2010 (Revised January 2012)
Case

OPOWER: Increasing Energy Efficiency through Normative Influence (A)

By: Amy J.C. Cuddy, Kyle Todd Doherty and Maarten W. Bos

The case profiles OPOWER, an energy efficiency software company that applies Cialdini's principles of social influence to successfully encourage consumers to reduce their energy usage. OPOWER was co-founded in 2008 by two young Harvard graduates, Dan Yates and Alex... View Details

Keywords: Mathematical Methods; Applications and Software; Attitudes; Entrepreneurship; Energy Conservation; Power and Influence; Growth and Development Strategy; Energy Industry; United States

21 Aug 2019
Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

CEOs into distinct communication styles that, among other things, appear to be correlated with the financial performance of their companies. “There is a whole ocean of data out there that people aren’t using” The research was conducted by... View Details

Keywords: by Michael Blanding

30 Nov 2007
What Do You Think?

What Is Management’s Role in Innovation?

Summing Up Can creativity and innovation be managed? Judging from responses to questions posed by practitioner panelists at a recent colloquium on "Creativity, Entrepreneurship, and Organizations of the Future" at Harvard... View Details

Keywords: by Jim Heskett

01 May 2020
News

Use Tested Techniques To Help Optimize Your Performance

23 Jul 2020
Blog Post

Why Plume? To Make a Difference in the World

our way to Shad, we struck up a conversation about recruiting as most RCs do around that time of year. Dan knew that I was trans because I had done a MyTake earlier in the semester on National Coming Out Day, organized View Details

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

was a way of injecting a certain amount of objectivity and analysis into the decision to be made. In recent years, we have been advised to make certain decisions in a "blink" by Malcolm Gladwell, to "think twice" View Details

Keywords: by James Heskett

04 Oct 2021
What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

copy of an extensively researched recent book, Power, for All, by Professors Julie Battilana and Tiziana Casciaro. The authors define power as “the ability to influence others’ behavior, be it through persuasion or coercion (through)... View Details

Keywords: by James Heskett

07 Sep 2012
News

Something for the weekend

06 Feb 2015
News

The myths behind pushy salespeople

August 2019
Case

ClearScore, 2018

By: John R. Wells and Benjamin Weinstock

In October 2017, Experian, one of the “Big Three” consumer credit reporting agencies in the United Kingdom made an offer to acquire ClearScore for a total consideration of £293 million. Founded by Justin Basini, Dan Cobley, and Nigel Morris in 2014, ClearScore was the... View Details